"Sporadically Garbled Cloud Audio: Unfortunately, 2N's reliability was sometimes marred by distorted audio when using the cloud/mobile service. While dialog was understandable, the audio quality was mechanically choppy and distorted on some mobile calls regardless of local LAN network segregation or network infrastructure."
This is just as likely to be a cellular call issue as the the device. It seems unfair to put in a reference to an element the device or installer have no control over.
I def agree with you on the terrible WDR. We have installed a couple IPForce's. I love the unit especially with the Indoor Touch's but the cam is pretty bad. Especially in full sunlight. I'm sure a revision is coming given the buyout; hopefull sooner rather than later.
By selecting the type of card format you plan to utilize rather than selecting all formats you can increase your read range to a couple inches rather than rubbing as shown in the video. Uncheck the unused formats such as MiFare, DesFire and Felica etc
These will be listed under the Hardware section, card format settings I believe.
Product is garbage. Boast HD video yet only way to get 720p video is MJPEG. All h264 streams are D1/4CIF.
MIND YOU 2N is OWNED BY AXIS, i though MJPEG died in 2005. yet here we are pushing HD video over MJPEG.
stuff doesn’t work reliably with the IDT desk station.
Tech support is so far far disconnected from reality. Battled with them for 6 months and 6 firmware upgrade later the product is almost working as expected.
And its its way over priced for an IP intercom and then they try to bang you integration licenses. that will be $150 for MJPEG video and broken onvif profiles. 2N really knows how to F* their VARs and customers.
Also forgot to mention they advertise ONVIF-S yet it doesn’t work with Exacq vision. IE doesn’t record on motion. I’m sure Exacq has their OnvifS driver squared away and 2N has just check the box and never actually tested anything
Labels require special paper in order to be printed to be put behind buttons. good luck ordering that translucent paper. they definitely don't provide any and you have to dig for it on their website.
customer wasn't going to pay $1000+ for an intercom and then have dynamo labels but on top.
there also is not a surface mount box that accepts a conduit connection for the IP solo or verso.
IDT has to be firmware upgraded onsite, with an SD card.
anytime you update the Solo you need to update the firmware of the IDT onsite with an SD card. that make it brutal to deploy an update.
SO MUCH NOT CORRECT WITH THIS PRODUCT IT HURTS. I would return all of it if i could.
I’m sorry but that is a BS response. It’s hard to survive as a company doing a new thing every time. If you’ve done this enough to comment as a voice of experience you should have a couple of go-to units, like one or two, that you’ve become familiar with for various scenarios and can be repeatably installed and configured. Selecting a different type (of anything connected really) per job burns a lot of hours making it work, and it’s hard to imagine a company or tech doing a deep enough dive to make a well-informed comment.
2N has produced a great product for years. Light years above aiphone. I've used and sold this product for at least 7 years now and its SIP integration and ability to run on a client PC as a background service is nearly unparalleled. You can say all you want about it being trash but you cannot give a comparable product that offers what any 2N product does.
Luckily the latest software revision fixed the SD card update so no more need for those onsite updates. Had to do one last night for a client ourselves. It’s not a terrible process but very unorthodox from other manufacturers for sure.
I was working a support issue on one of these just last week and tried to confirm with Axis that this was true. Their 2N specialist told me that wasnt the case and firmware still had to be loaded locally from a microsd card. under thier direction we still had to go onsite and complete the firmware update at the unit. This was on the Indoor Touch.
From my talks with 2n support the IDT will always be on-site SD f/w update as it is a hardware "feature". This has been resolved with the IDT2, with that the Indoor Compact that was just released works just as well and it easier to operate for the basic user.
Not so happy with spending the over $3500 dollars cost CDN on the product for 2 intercoms and gold license, then realizing that there is a per device fee for using the unit. I probably wouldnt have had too much of a problem if this was explained prior to the purchase, but it wasnt. Poor communication during the sales process.
I have experience with the 2N IP Force. I would like to add that the one of the great features of these intercoms is the direct IP calling features they support over SIP. You do not have to register this device as an extension on your SIP server to integrate it with SIP based phones. You can call an IP like sip:10.0.0.50:50333. This is great for users who pay per extension in cloud environments.
The 2N line of intercoms offers many different ways to use their devices which really appeals to the contingency planner in me.