Avigilon ACC Cloud Tested

By Sean Patton, Published Jul 08, 2020, 01:49pm EDT (Research)

************** **** *** ***, ****** ***** ******** ** *** on-premise ***, ******** ****** ***** *** health ********** **** *** ********** ******* to ******* ************-***** **** *******.

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*** **** ** *** *** ******** work **** ***? ** ************** ***** *********** ****** *** ****** *** ********, *** ***** *** ******** **:

  • *** **** **** ****** ***** ********** work?
  • **** ****** ***** ******** *** ******** or *******?
  • **** ******** ************ ****** ******** *** provided ** *** ***** ** ***?
  • *** **** ********'* ***** ******* ******* to *****, *******, *********, ************ *** Verkada?
  • **** ****** ** ******** *** ** find **** *******?

*******

***** *** *** ****** *** *** versions ****** **** ** *** *****, the ******* *** *** ******** **** the "**********" ********* *** ***** ** Attention *** *** ********* ** ***.

*** ***** **** ** *** ******* of *** *** ******. **** *** playback ********* ******* ******, ****** *** vehicle ********* **** ***-********* ******* **** supported. *******, *** **** *** ******* the *** ***** ******, ***** ***** there ** ** ******* ************* ******/************* ** ********* *************** *** ****** ** ********* ** local *******.

*******, *** ******* ****** *** *** issues **** *********** * ********** ********** to *** *******, *** ** ****** that ************* ******** ********* *** *******. Avigilon **** **** **** ***** ** some ** *** ****** *** **** were ******** ** * **********. *** versions ** *** *** *** *** have ***** ****** ** *******.

** ******** * ******* ******** ** latency (* ****** ** ****) **** connecting ******* *** ***** ******** ** viewing ******* ** **** ***** *******. Video ******* **** ********** ****** ** open ** *** *** ****** ******** to *** ***** ******.

******** ***** ******** (***) ** ****** cloud ************ *** *** ******** ** ACC (****, ********, **********) *** **** not ******* *** ********** ******** ** additional ********** ******* *** *** ******** to *** ***** ******* *** ******** ACC *** ******** ********.

Genetec *** ********* **********

********'* ***** ** ******* *** **** expensive **** ****** ******* *** *********. ACC ***** ***** ********'* ********* ********* in ***** (** ********* ****), ***** Genetec *** ********* ***** ********* **** users ** **** ************ ****** (************ Stratocast ******************** ** ***).

*******, **** ******* *** ********* ***** direct ** ***** *********, ******* ****** various ***** *********, ********* *** ****** XProtect ** ** *** ** *** cloud, ***.

Exacq *** ******* ***** **********

********'* ***** ******** ** ******* ** Exacq *** ******* *****, ***** **** also *****-******* ***** **-******* ***** **** free *****-***** ****** **********. *******, ******** had ***** ******* *** ******* ***** analytic *******.

Verkada **********

*** **** ********** ****** **** ** Verkada ** **** ********** *** **** to *** * *** ** ***** holes ** ********* ** ****** ******** remotely. *******, ******** ***** ******** * server **-**** *** *** ***** ********* available *** ***** *******. ** *** other ****, ******** ** **** *** ongoing ***** ****** ***** ******* ******* $199 **** *** ****** *** ****.

Avigilon ***** ******** ********

***** ** * *-****** ***** ***** we **** *** ******* ** ******** ACS ** ***, ********** ** ***, viewing ****/******** *****, ********* ******, *** health **********:

Web ********* *********** ***** / *** *******

**** ***** *** ****** ******, ** found ** ********** *********** **** ******* live ** ******** ***** **** ******** Cloud ********. ***** *** * ******* increase ** *******, ********* ** ******* than * ****** ******** ** ******* locally:

************, ** ***** **** ***** ****** layout ***** **** ***** ****** ********* in *** ******, ***** **** ******* cameras *** ******** ******* ******:

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*******, *** ** *** *** (******* 9) ****** ****, *** *** ****** does *** ********** ******* *** ***** created ** *** *** ***** ******, which ******** ** ** *** ****** views. ** ***** *****, *** *** client ******** * *** ******.

Android ****** ****** *********** ******

***** *** *** ******* ** *** Mobile *** ********* ************, ** *** Android ***, *** ********** ** *** was **** ** *** *** *** minimized. *** *** **** ****** **** the *****-********* ****** *** *********** *** took **-** ******* ** *********, ** would *** ********* ** ***:

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************, ***** ** * ********** "********** to *****..." ******* **** ** ****** below *** *** *** ***:

**** ** ********** * ******* ******* it ****** ** *** ****** ***, which ** **** ** ****** *** camera ** **** *****:

IPVM Image

******** **** **** *** *** ******** is ********* *** **** **** ******** these ******

*** **** **** ** ******* *** is ******** ** *** ***, ** this ** ****** *********** *** *********** the *****.

** **** ****** **** ****** **** Avigilon ******** ** **** * ********.

No "**********" ********* / ****** *** ******* ****

*** *** *** ****** ******* ** not ******* ********** ****** ** ****** features, ***** *** **** ******* ** the *** ***** ******. ***** *** strong ********** ******** ****** *** ***** features **** ***** ******* ********* *** specific ****** *** ******* ***** ** physical ********** *** **** ****** *********** alerts (**** *****:********** ******,********** ******)

*******, *** *** ****** ******** ***-********* people *** ******* ********* ******, ***** can ** ****** ** ****/**** *** camera:

***** ******** ******** ******* *** **** displays * **** ****** **** ** addition ** *** ******/******* ********* *****.

Good **** ****** ********** **** ******** *****

*** ****** ******** ****** ********** ***** for ********* *** *******, ******* ** what ** ******* ** *** *** quicker *** ****** ********** ******** ***** or **** *****-********/****** *************:

IPVM Image

No *** ***** ******* ** ************* ***** *** ****** ** *** ******

******** **** **** **** **** ******** (e.g. ***** ***** ******* *** *************) will ***** ** ********* *** **** subscribers, *** **** *** ** ********* for ********* *** ******* ** ******. Avigilon **** **** ***** ******* ******** are ** ***** ******* *** **** are ******** *** * ******* ** late ****.

Comments (13)

I would really like to see ACS be able to connect ACC7 clients to ACC Servers.

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No brainer!!! Get er dun!!!

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Are we really saying Verkada is best-in-breed VSaaS to perform a comparison against?

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We are saying Verkada is a large enough player in the market that we expect many readers to be interested in the comparison. They have ~400 employees and ~$140 million in funding with legions of salespeople calling end-users daily so they are sizeable enough to worth comparing.

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I understand your viewpoint but surely a better technical comparison is to compare against a set of best in breed VSaaS metrics so readers can get a better sense of where each individual product sits?

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best in breed VSaaS metrics

What metrics do you have in mind? I am not saying you are 'wrong', just that it's a big world and people have metrics and approaches to comparing things. I am quite confident that many buyers are considering Avigilon vs Verkada, whether that is a good idea or not.

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Well I'm working my way through the VSaaS presentations getting a sense of the various strengths, weaknesses and nuances but, as a start, marks out of 10 for UX, cybersecurity, latency, resolutions, resilience, flexibility, scalability and functionality might be a reasonable start but I'm sure you'd be able to put more flesh on those bones. Put a traffic shaper in-line and see what happens with high latency and low bandwidth real world scenarios, etc, etc

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Avigilon's cloud approach is similar to Exacq and Network Optix, which have also cloud-enabled their on-premise VMSes with free cloud-based remote monitoring. However, Avigilon had lower latency and greater video analytic support.

Good information in the article. Avigilon's approach may be similar to Network Optix, but I thought you can't connect a thick client to a remote server via cloud if I read correctly. This is something that has always been possible in Nx since the cloud functionality was offered. I use that feature all the time and has prevented the need to open firewall ports or setup VPNs. Has Avigilon stated if this functionality would be offered in the future or is something preventing this from being easy to implement?

I would say that I want to see the latency reduced and overall speed increased with Nx-based software when using the cloud connection. Before the cloud, I would access my own server via port forwarding and it was always much faster though I haven't compared this in a while.

In terms of greater analytic support, what is meant by this. Wit Nx mobile via the cloud, analytic searching is a limitation currently. However, you can look at analytic events in the thick client via cloud connection.

ACS web client seems to have a lot more usefulness than Nx for live viewing. I don't care for the web client as it's not very useful. However, this could be because it may not be used nearly as much as the app or thick client.

One question, and this may be a thread topic that has been discussed in the past. How many of these cloud services support multi-factor authentication? I signed up for an ACS account and checked and I didn't see an option available. I posted a feature request in 2017 with Network Optix regarding 2FA, and Sergey Bystrov at the time replied that I didn't even need to ask because it was going to have high priority. I still don't believe it's implemented as I don't have an option to enable it.

MFA isn't probably the answer to everything, but I still feel it's one extra security measure that many other companies have offered in recent years. I believe it's more useful for anything cloud connected rather than devices that are only locally accessible as the risk is greater on the internet. I appreciate that both Google and Facebook send you alerts when you login on new devices are when the location of the login attempt is abnormal.

I tried to send this yesterday, but I got a 502 Bad Gateway when I tried.

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Having ACS be able to connect ACC7 clients to ACC7 Sites is important. I am hoping we see this soon.

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MFA is a minimum mandatory feature for anything cloud-connected. 100% agree with you.

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It appears Avigilon Cloud Services uses cloud to host the interface and be a proxy to connect to video (like NxWitness), not relay video through cloud like Exacq "relay connections" option.

In other words, "cloud helps handhold so NVRs can send video to client", rather than "video goes through cloud to get to client." Am I accurate in my understanding?

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Usually reports like this one have some sort of pricing information towards the end. Any information on pricing on Avigilon's cloud subscription fees?

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It's free/included, sorry for not being more explicit about price, we did allude to it here:

Avigilon Cloud Services (ACS) is remote cloud connectivity for all editions of ACC (Core, Standard, Enterprise) and does not require any additional licenses or additional appliances

[and]

Avigilon's cloud approach is similar to Exacq and Network Optix, which have also cloud-enabled their on-premise VMSes with free cloud-based remote monitoring.

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