Avigilon ACC Cloud Tested

By Sean Patton, Published Jul 08, 2020, 01:49pm EDT

Avigilon merged Blue and ACC, adding VSaaS features to its on-premise VMS, offering remote video and health monitoring that was previously limited to its paid subscription-based Blue systems.

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How well do the new features work with ACC? We tested Avigilon Cloud Services web client and mobile app with ACC7, and share our findings on:

  • How well does remote video monitoring work?
  • What common cloud features are provided or missing?
  • What Avigilon conventional client features are provided in the cloud or not?
  • How does Avigilon's Cloud Service compare to Exacq, Genetec, Milestone, NetworkOptix and Verkada?
  • What issues or problems did we find when testing?

*******

***** *** *** ****** and *** ******** ****** well ** *** *****, the ******* *** *** problems **** *** "**********" functions *** ***** ** Attention *** *** ********* in ***.

*** ***** **** ** our ******* ** *** web ******. **** *** playback ********* ******* ******, people *** ******* ********* from ***-********* ******* **** supported. *******, *** **** not ******* *** *** thick ******, ***** ***** there ** ** ******* for********** ******/************* ** ********* *************** *** ****** ** connected ** ***** *******.

*******, *** ******* ****** app *** ****** **** maintaining * ********** ********** to *** *******, *** UX ****** **** ************* impacted ********* *** *******. Avigilon **** **** **** aware ** **** ** the ****** *** **** were ******** ** * resolution. *** ******** ** the *** *** *** have ***** ****** ** testing.

** ******** * ******* increase ** ******* (* second ** ****) **** connecting ******* *** ***** compared ** ******* ******* on **** ***** *******. Video ******* **** ********** longer ** **** ** the *** ****** ******** to *** ***** ******.

******** ***** ******** (***) is ****** ***** ************ for *** ******** ** ACC (****, ********, **********) and **** *** ******* any ********** ******** ** additional ********** ******* *** VMS ******** ** *** Cloud ******* *** ******** ACC *** ******** ********.

Genetec *** ********* **********

********'* ***** ** ******* and **** ********* **** rivals ******* *** *********. ACC ***** ***** ********'* perpetual ********* ** ***** (no ********* ****), ***** Genetec *** ********* ***** offerings **** ***** ** SaaS ************ ****** (************ Stratocast ******************** ** ***).

*******, **** ******* *** Milestone ***** ****** ** cloud *********, ******* ****** various ***** *********, ********* now ****** ******** ** be *** ** *** cloud, ***.

Exacq *** ******* ***** **********

********'* ***** ******** ** similar ** ***** *** Network *****, ***** **** also *****-******* ***** **-******* VMSes **** **** *****-***** remote **********. *******, ******** had ***** ******* *** greater ***** ******** *******.

Verkada **********

*** **** ********** ****** here ** ******* ** this ********** *** **** to *** * *** or ***** ***** ** firewalls ** ****** ******** remotely. *******, ******** ***** requires * ****** **-**** and *** ***** ********* available *** ***** *******. On *** ***** ****, Avigilon ** **** *** ongoing ***** ****** ***** Verkada ******* $*** **** per ****** *** ****.

Avigilon ***** ******** ********

***** ** * *-****** video ***** ** **** the ******* ** ******** ACS ** ***, ********** to ***, ******* ****/******** video, ********* ******, *** health **********:

Web ********* *********** ***** / *** *******

**** ***** *** ****** client, ** ***** ** functional *********** **** ******* live ** ******** ***** with ******** ***** ********. There *** * ******* increase ** *******, ********* no ******* **** * second ******** ** ******* locally:

************, ** ***** **** saved ****** ****** ***** from ***** ****** ********* in *** ******, ***** made ******* ******* *** familiar ******* ******:

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*******, *** ** *** 3x3 (******* *) ****** size, *** *** ****** does *** ********** ******* all ***** ******* ** the *** ***** ******, which ******** ** ** 6x6 ****** *****. ** those *****, *** *** client ******** * *** layout.

Android ****** ****** *********** ******

***** *** *** ******* of *** ****** *** performed ************, ** *** Android ***, *** ********** to *** *** **** if *** *** *** minimized. *** *** **** stated **** *** *****-********* server *** *********** *** took **-** ******* ** reconnect, ** ***** *** reconnect ** ***:

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************, ***** ** * persistent "********** ** *****..." message **** ** ****** below *** *** *** bar:

**** ** ********** * problem ******* ** ****** up *** ****** ***, which ** **** ** filter *** ****** ** view *****:

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******** **** **** *** app ******** ** ********* and **** **** ******** these ******

*** **** **** ** Android *** ** ******** to *** ***, ** this ** ****** *********** for *********** *** *****.

** **** ****** **** report **** ******** ******** us **** * ********.

No "**********" ********* / ****** *** ******* ****

*** *** *** ****** clients ** *** ******* Appearance ****** ** ****** features, ***** *** **** offered ** *** *** thick ******. ***** *** strong ********** ******** ****** and ***** ******** **** allow ******* ********* *** specific ****** *** ******* based ** ******** ********** and **** ****** *********** alerts (**** *****:********** ******,********** ******)

*******, *** *** ****** supports ***-********* ****** *** vehicle ********* ******, ***** can ** ****** ** date/time *** ******:

***** ******** ******** ******* and **** ******** * live ****** **** ** addition ** *** ******/******* detection *****.

Good **** ****** ********** **** ******** *****

*** ****** ******** ****** monitoring ***** *** ********* ACC *******, ******* ** what ** ******* ** ACC *** ******* *** remote ********** ******** ***** or **** *****-********/****** *************:

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No *** ***** ******* ** ************* ***** *** ****** ** *** ******

******** **** **** **** Blue ******** (*.*. ***** event ******* *** *************) will ***** ** ********* for **** ***********, *** will *** ** ********* for ********* *** ******* at ******. ******** **** IPVM ***** ******* ******** are ** ***** ******* and **** *** ******** for * ******* ** late ****.

Comments (13)

Michael Miller

07/08/20 06:44pm

* ***** ****** **** to *** *** ** able ** ******* **** clients ** *** *******.

Undisclosed Manufacturer #1

In reply to Michael Miller | 07/10/20 05:27pm

** *******!!! *** ** dun!!!

Paul Colton

Screenguard Ireland Ltd.
07/09/20 11:43am

*** ** ****** ****** Verkada ** ****-**-***** ***** to ******* * ********** against?

John Honovich

IPVM | In reply to Paul Colton | 07/09/20 11:54am

** *** ****** ******* is * ***** ****** player ** *** ****** that ** ****** **** readers ** ** ********** in *** **********. **** have ~*** ********* *** ~$140 ******* ** ******* with ******* ** *********** calling ***-***** ***** ** they *** ******** ****** to ***** *********.

Paul Colton

Screenguard Ireland Ltd.
In reply to John Honovich | 07/09/20 09:16pm

* ********** **** ********* but ****** * ****** technical ********** ** ** compare ******* * *** of **** ** ***** VSaaS ******* ** ******* can *** * ****** sense ** ***** **** individual ******* ****?

John Honovich

IPVM | In reply to Paul Colton | 07/09/20 09:21pm

**** ** ***** ***** metrics

**** ******* ** *** have ** ****? * am *** ****** *** are '*****', **** **** it's * *** ***** and ****** **** ******* and ********** ** ********* things. * ** ***** confident **** **** ****** are *********** ******** ** Verkada, ******* **** ** a **** **** ** not.

Paul Colton

Screenguard Ireland Ltd.
07/09/20 10:57pm

**** *'* ******* ** way ******* *** ***** presentations ******* * ***** of *** ******* *********, weaknesses *** ******* ***, as * *****, ***** out ** ** *** UX, *************, *******, ***********, resilience, ***********, *********** *** functionality ***** ** * reasonable ***** *** *'* sure ***'* ** **** to *** **** ***** on ***** *****. *** a ******* ****** **-**** and *** **** ******* with **** ******* *** low ********* **** ***** scenarios, ***, ***

Avatar

Kyle Folger

IPVMU Certified | 07/10/20 05:04pm

********'* ***** ******** ** similar ** ***** *** Network *****, ***** **** also *****-******* ***** **-******* VMSes **** **** *****-***** remote **********. *******, ******** had ***** ******* *** greater ***** ******** *******.

**** *********** ** *** article. ********'* ******** *** be ******* ** ******* Optix, *** * ******* you ***'* ******* * thick ****** ** * remote ****** *** ***** if * **** *********. This ** ********* **** has ****** **** ******** in ** ***** *** cloud ************* *** *******. I *** **** ******* all *** **** *** has ********* *** **** to **** ******** ***** or ***** ****. *** Avigilon ****** ** **** functionality ***** ** ******* in *** ****** ** is ********* ********** **** from ***** **** ** implement?

* ***** *** **** I **** ** *** the ******* ******* *** overall ***** ********* **** Nx-based ******** **** ***** the ***** **********. ****** the *****, * ***** access ** *** ****** via **** ********** *** it *** ****** **** faster ****** * *****'* compared **** ** * while.

** ***** ** ******* analytic *******, **** ** meant ** ****. *** Nx ****** *** *** cloud, ******** ********* ** a ********** *********. *******, you *** **** ** analytic ****** ** *** thick ****** *** ***** connection.

*** *** ****** ***** to **** * *** more ********** **** ** for **** *******. * don't **** *** *** web ****** ** **'* not **** ******. *******, this ***** ** ******* it *** *** ** used ****** ** **** as *** *** ** thick ******.

*** ********, *** **** may ** * ****** topic **** *** **** discussed ** *** ****. How **** ** ***** cloud ******** ******* *****-****** authentication? * ****** ** for ** *** ******* and ******* *** * didn't *** ** ****** available. * ****** * feature ******* ** **** with ******* ***** ********* 2FA, *** ****** ******* at *** **** ******* that * ****'* **** need ** *** ******* it *** ***** ** have **** ********. * still ***'* ******* **'* implemented ** * ***'* have ** ****** ** enable **.

*** ***'* ******** *** answer ** **********, *** I ***** **** **'* one ***** ******** ******* that **** ***** ********* have ******* ** ****** years. * ******* **'* more ****** *** ******** cloud ********* ****** **** devices **** *** **** locally ********** ** *** risk ** ******* ** the ********. * ********** that **** ****** *** Facebook **** *** ****** when *** ***** ** new ******* *** **** the ******** ** *** login ******* ** ********.

* ***** ** **** this *********, *** * got * *** *** Gateway **** * *****.

Michael Miller

In reply to Kyle Folger | 07/10/20 06:02pm

****** *** ** **** to ******* **** ******* to **** ***** ** important. * ** ****** we *** **** ****.

Avatar

Jacob Hengel

YourSix | In reply to Kyle Folger | 07/11/20 02:03pm

*** ** * ******* mandatory ******* *** ******** cloud-connected. ***% ***** **** you.

Undisclosed Manufacturer #2

07/10/20 09:46pm

** ******* ******** ***** Services **** ***** ** host *** ********* *** be * ***** ** connect ** ***** (**** NxWitness), *** ***** ***** through ***** **** ***** "relay ***********" ******.

** ***** *****, "***** helps ******** ** **** can **** ***** ** client", ****** **** "***** goes************ ** *** ** client." ** * ******** in ** *************?

Undisclosed Manufacturer #3

11/11/20 11:09pm

******* ******* **** **** one **** **** **** of ******* *********** ******* the ***. *** *********** on ******* ** ********'* cloud ************ ****?

John Honovich

IPVM | In reply to Undisclosed Manufacturer #3 | 11/11/20 11:16pm

**'* ****/********, ***** *** not ***** **** ******** about *****, ** *** allude ** ** ****:

******** ***** ******** (***) is ****** ***** ************ for *** ******** ** ACC (****, ********, **********) and **** *** ******* any ********** ******** ** additional **********

[***]

********'* ***** ******** ** similar ** ***** *** Network *****, ***** **** also *****-******* ***** **-******* VMSes **** **** *****-***** remote **********.

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