Assa August Smartlock Pro Tested

By: Brian Rhodes, Published on Nov 07, 2017

Failures and set backs in the smartlock business have been commonplace (e.g., Lockitron Admits Failure and issues from our 2017 Kevo test).

But $20 billion publicly traded company Assa Abloy just acquired smartlock maker August, so the biggest access control maker sees some future for this space.

Did Assa make a good purchase? How well does August's product work?

We bought the newest August Smartlock Pro, including a keypad and WiFi Connect Hub to see just how different it performs compared to competitors.

In this report, we reveal key test findings:

  • How Well The Lock Works
  • The Basic Device Operation 
  • If Bad Doors Cause Lock Malfunction
  • Overview of App Controls and Alerts
  • Examine Operation Of Lock Keypad
  • A Key Atypical Advantage
  • Compare August To Kwikset Kevo

Read the full findings and more inside.

Key ********: ****** ********* ** *****

****** ********* ** * rare ******** *** ******* that **** ********** ** claims ** **, *** works **** ** ***** them. ***** *** *** advantages:

  • ********, ******** ******:*** ******** ****** ** the ****** ** ****** enough ** ***** ** retract *** ***** **** when ***** *** ******** worn ** ******.
  • ** *** ****: *** ********/*** **** of ****** ***** **** too, **** ** ************, crashes, ** ****** ******* even **** *** *** was ********* ********.
  • ******** ****** ********: *** ******** ******** keypad *** ******** *** operated *** **** *** registered ****** ****** ** the ***, ******** *** both ******* *** ********* without **** ** **********.
  • **** **** ******** ******: ****** **** *********** smartlocks **** *** ******** or ***** ***** **** position, ****** **** * physical ******* ****** **** increases ******** ** *** app *** ****** *** a **** **** **** alarm, * ***** ******* usually ******** *** ********** access *******.

*******, ****** **** **** some ******:

  • ******** ******** ** ******: **** *** ******* hub *** *** *********, the **** ****** **** remote (*** *-****) ******* and *** ********** ***** within *** **** *****.  Users **** ****** **** the ********** ***** ** have **** ******* ** the **** **** **** 35' **** **** *** device.
  • ****** **** ******: *** ******** **** sensor ***** ***** **** installed ****** *.*" ** the *****. **** ******** may ** ************* **********, and *** ****** ******** takes * *** *** if ******* **** *.*" away.
  • ****** ******* ********: *** *** ***** alerts **** ******** *********, and ***** ******** **** happened ****** ** ***** doubt *** ************** ****** regular ***.
  • ********** ********: *******, *** ******** device ****** ** ******** knocked ***** *** *** door, *** ** ******* smack ** ********* *** device ** *******, ******* or ******* *** ****** would *** ** *********. The ****** ***** ******** errors, *** *** ****** is ***** ********** *** cannot ** ******** ** protected ** *** ****.

******* ****, ****** ** a ********** **** *** of *** ******* ********* products ** **** ******, it ******** **** *** top ** **** **********.

Product ********

*** ** *** ********* features ** ****** ** that ** ***** **** existing keys, *****, *** *******, unlike ***** ******** **** Kevo **** ******* *** those **********. *******, ****** replaces ******** ***** ***** and ** ******* ******* on *** ******* ** inside **** ** *** opening.  **** *** *******, there ** ** ******* indication ** ****** ** fitted, *** ** ********** rekeying ** ******* *** matching **** ** ****** for ***.

*******, *** **** ** the **** ** **** larger *** ******* **** the ***** **** ** replaces, *** ***** *** device **** *** ** most ******** *****, ** may *** ** ************* pleasing ** ***. ****, while *** **** **** the ******** ** **** locks, ** * **** uses * ***** *** latch ********* ******* * traditional ***** ****, ******* to * ******* ***, the **** ** *** compatible.

Strong ********* ******

*** ** *** ********* Pro's *********** ******** ** the ********** ****** ** the ********* *****-**** ****. The ****** ******* ******* rotates ** ******* *** latch, ********* *********** ****** to *** *****. *** animation ***** ******* *** action:

*** ******* ****** ** the ****** ** ******** enough ** **** ******* slight ***** ** *** latch ** **** ******* in *** ****, * common ***** **** ***** and ******* *********** ***** doors.  **** ** * big ********* *** ******, because *** ******** *********** of *** ******* ********* is ******* ** ******** doors, *** ********* ******** often **** ** ***** malfunction **** ***** ********** like *********.

Good ****** *** ********

** ***** ** *** controls, ****** ** ***** good. **** ***** **** understand *** ******** **** no ********, *** *********** most ******** *** *** large '******'.  ********** ******* like **** ** **** status *** ***** ** the **** ****** *** appear ** ******* **** no ************* ******.

*** ***** ***** ***** the **** *** **** in *** **** ****** states; ********/****** *** ****/******, with *** ***** ****** image ******** ** ******* it.  '*****' ****** ********, 'Yellow' ****** ****, *** 'Red' ***** ****** *** closed:

****** ************* ** **** via *** ***, *** the **** ****** ** web ****** *** ****** or *******. *** ****** (non *-**** ** ***** WiFi) *********, *** ******* hub **** ** ****.  Users ***** *** **** 'Remote *******' ****** ** the *** ***** ** the *** ******, *** then *** **** ** connect ** * ***** lock *** **** ** internet.  ***** ** ** service *** *** *** Connect ***, *** ** a ***-**** $** *** purchase.

Not-So-Reliable *** ** ******

** *******, ******'* ************* of **** ******** ******** popped **, *** *** messages **** ********* **** not ****** *******.

*** *******, *** ******* below ***** ****** ***** immediately ******* *** ****, even ** ** ****** event *** *** ******* it:

** *** **** ** ~500 ****** ******, ** counted ~*% (***** **) errant ** ********** ********. The ****** ******* ***** rate *** **** ****** that ***** *** ** forced ** ******** ***** the *** *** **** status ** ******* ***** are ****** ****** *** closed.

Battery ******** ********* ******

*** ******** *** ********* external ****** ****** ** allows ***** ******* * phone ** **** ** unlock *** **** ** entering ** * * digit ****, ********** *** user.

*** **** ******** ***** the ****** *******, ******* a ***** ****, ** lengths ** *', **', and **'.  ***** ********** worked ***% ** ** attempts ** *', *********** quickly ******* *** ** 45% ** **' *** only **% (* ** 10 *****) ** **' distance.  ***** ********** *** keypad ****** ****** ** mount ** ******* ******** to ** ** *** outside **** ***** ** close ** ********.

 

*** ******** *** ********* normal **** ****/****** ****** using ****** ********, *** report *** ********** ****'* code ***** ****, ** sharing ***** ***** *********** can ** ******* **** if ***** *******.

*******,*** ****** ** * pricey ********* ** $**, ******* ******* ** much ** ** *** house **** ** * retail***** *******. ****** ***** ************ want *** *********** ** a ******, ** ****** will *** ** ** option **** ********.

Included **** ******** ******

*** ** *** **** valuable ******** ** ****** is *** ******** '*********' sensor **** *********** ***** as**** ******** ******. ****** ***** *********** smartlocks **** **** **** *** *** ****'* smartphone ******** ** ******** whether ** *** ** unlocked **** ** ******, August's ******** ****** ** fixed *** *********.

*** ********** ** ****** allows ****** ** *********** accurate **** ******** ******** and '**** **** ******' in *** *******, * traditional ******* ** **** residential **********. 

******, ****** ** *** that ******** **** ****** as * *********** ********* of ******** ***** ****** comparisons ** ********** ****** control ******* ****** **** residential ***** *** ******** a **** ******* ** how ****** * **** really ***** **.

Pro ******* ** ****** ********** & ********** ****

** ****** *** *** version ** *** ****, which ***** **** $** Connect **** ***, *** Z-Wave ******* *******, *** integrates ** ***** ****/****, Amazon *****, *** ****** Home. *** *** ********** lock ******* *** **** lock ******, *** ******* the *********** ***********, **** not ******* *** ******* hub, *** ** $** less.

* ***** ******, *** 'SmartLock' **** '***', ** altogether * ********* ****** and **** *** ******* the **** ******* *** or *-****, *********** ******** it ** *****, **-******* control ****, *** *** $130 **** **** *** 'Pro' ******.

** ****** ****** *********** via *** **** ***-** module, ******* ******* ***** rules, *** ****** ** up **** *****, *** found *** ***** ****/****** and ****** ******** **** supported.  ****** ************** ** adding *** ******* **** be **** *** *** August ***.

Versus ******* ****

***** *** ********* ********* market ** *******, *******/******'* Kevo **** ** *** of *** **** ****** options. *** **** *** multiple ********** ****** **** Kevo **** ** *** not ********** **** ******, including ***** **** ************ and ******* **************.

*** ******* ********* **** has **** ****** ** price, **** * **** replacement **** ***, ******** with **** ********, *********, keys, *** ********* **** ~$230 ****** $*** *** the ****** '***' ******* that **** *** ******* any ********** **** ******** or **** *****.  *** box *** *** **** is ***** *********** *** includes **** ********** ***** to ***** *** **** on *** ****:

****** *** *********** ***** only **** *** ****** and ** ********* ** a *********** ***** **** on *** ******** ****.  Kevo ******** ******** *********** of *** **** ** install *** ************.

** ***** ** ***** however, ****** *** ***** with * ****** ******* hub, ***** **** ******** an ********** ~$*** '****' hub *** ****** ******, bringing *** ******* ***** cost ***** *** ****** for ***** ******* ****** function.

******* ******* *** ****** is **** ** *** be ********* ******* ******** existing ***** ** ****, while **** ******** **, potentially ******* ***** ************* if ***** **** ** rekey *** ***** ******** doors *****.  ***** **** is ***** ***** * user-rekeyable '********' ****, ** order ** *** *** same *** ********* ** a ****, *** ***** need ** ** ****** to ***** *** *** the**** *** ******, ***** **** ***** do ***.

August ********* ** ****

** ** ******* ** our ****** **** ***** ******** ****** ****, ****** ** ** longer ** ******* *** lock *******, *** * division ** * **** multinational ************ **** ***** multiple ***** ** **** commercial *** *********** **** hardware. We ******** **** ***** paid * *** ******* million *** ******, ********* in ** ****** *** strong******* ******* ****** ** the $******** ********** *********** **************.

****** ** *** ****'* only '*********' *****, ** it **** ********, *** ******* ***** over *** ******* ***** *** in **********-**** ***** ******** a **** ** *-**** connected ********* [**** ** longer *********] **** ****** much ** *** ********* market ***** ** ******.

******* ** *** **** will **** ****** **** the **** ***** ** yet *******, *** *** test ******* ********** **** August ***** *********** ** a *** *** *** light ********** ****** ****** as **** ** *** residential ******, ******* ** to ****'* *********** '********** wireless *****' ** *** vast ************ (** ********** access) ******** *** *******, closets, *** ***** ******** openings.

Comments (2)

Great timing for this article!  I was trying to figure out which locks to choose. 

Bought three of these primarily for integration with Amazon Echo devices and based on the strength of the IPVM test.  The Smartlock Pro is incredibly easy to retrofit in place.  The first one took me a 30 minutes or so, but I had the others in place within 10-15 minutes each.  The Smartlock Pro works really well.  There are some minor gripes:

1. The coverplate over the battery is magnetic.  No matter where I position it there is a grinding noise as the smartlock action seems to interfere.

2.  Auto-unlock only works for one door per household.  Auto-lock works on all doors.

3.  It is a fairly large unit.  Not entirely unsightly and the greater OD size makes it so that my preschooler can actually unlock doors to let our dogs out.

Despite the "Pro" moniker this is definitely no replacement for true access control.  For home use it fits the budget.

Read this IPVM report for free.

This article is part of IPVM's 6,538 reports, 881 tests and is only available to members. To get a one-time preview of our work, enter your work email to access the full article.

Already a member? Login here | Join now

Related Reports

Dormakaba Presents Switch Tech Smartlocks on May 01, 2020
Dormakaba presented its Switch Tech smartlock at the April 2020 IPVM New...
Verkada Access Control Tested on Sep 09, 2020
Verkada raised $80 million earlier in 2020, expanding from video into access...
Dahua, Hikvision, ZKTeco Face Mask Detection Shootout on Jun 19, 2020
Temperature tablets with face mask detection are one of the hottest trends in...
Milestone XProtect on AWS Tested on Sep 21, 2020
Milestone finally launched multiple cloud solutions in 2020, taking a...
Uniview Deep Learning Camera Tested on Jul 14, 2020
Uniview's intrusion analytics have performed poorly in our shootouts. Now,...
Keypads For Access Control Tutorial on Jul 28, 2020
Keypad readers present huge risks to even the best access systems. If...
Kentix SmartXcan Fever Screening Device Tested on Jun 22, 2020
German manufacturer Kentix has declared "FEVER-SCREENING REINVENTED" with its...
K7 Wall Mounted IR Temp Gun Tested on Jun 26, 2020
The original K3 model was missing a number of important features but the...
Door Fundamentals For Access Control Guide on Aug 24, 2020
Doors vary greatly in how difficult and costly it is to add electronic access...
Milestone Presents XProtect On AWS on May 04, 2020
Milestone presented its XProtect on AWS offering at the April 2020 IPVM New...
Exit Devices For Access Control Tutorial on Aug 25, 2020
Exit Devices, also called 'Panic Bars' or 'Crash Bars' are required by safety...
China Bems Temperature Measurement Terminal Tested on Sep 22, 2020
Guangzhou Bems (brand Benshi) is the manufacturer behind temperature...
Cobalt Robotics Presents Indoor Security and Access Robots on Jun 03, 2020
Cobalt Robotics presented indoor security robots at the May 2020 IPVM...
Startup Videoloft Presents Cloud Storage on May 27, 2020
Videoloft presented offsite cloud storage at the May 2020 IPVM Startups...
Mobotix Thermal Detection Camera Tested on Jun 09, 2020
For years Mobotix has struggled but now sales are surging driven by Mobotix's...

Recent Reports

Hanwha AI Object Detection Tested on Sep 28, 2020
Hanwha has added detection and classification of people, cars, clothing...
Favorite Access Control Manufacturers 2020 on Sep 28, 2020
200+ Integrators told IPVM "What is your favorite access control management...
New Products Show Fall 2020 Starts Tomorrow! on Sep 27, 2020
Tomorrow, IPVM's sixth online show will feature New Products from over 25...
OnTech Smart Services Partners With Google and Amazon To Compete With Integrators on Sep 25, 2020
A pain point for many homeowners to use consumer security and surveillance is...
The Future of Metalens For Video Surveillance Cameras - MIT / UMass / Immervision on Sep 25, 2020
Panoramic cameras using 'fisheye' lens have become commonplace in video...
Hikvision Sues Over Brazilian Airport Loss on Sep 24, 2020
Hikvision was excluded from a Brazilian airport project because it is owned...
China General Chamber of Commerce Calls Out US Politics on Sep 24, 2020
While US-China relations are at an all-time low, optimism about relations...
Verkada Disruptive Embedded Live Help on Sep 24, 2020
Call up your integrator? Have someone come by the next day? Verkada is...
IP Networking Course Fall 2020 - Last Chance - Register Now on Sep 23, 2020
Today is the last chance to register for the only IP networking course...
Drain Wire For Access Control Reader Tutorial on Sep 23, 2020
An easy-to-miss cabling specification plays a key role in access control, yet...
Norway Council of Ethics Finds Hikvision Human Rights Abuses "Ongoing" on Sep 23, 2020
Hikvision's involvement in "serious human rights abuse" in Xinjiang is...
IPVM Camera Calculator User Manual / Guide on Sep 23, 2020
Learn how to use the IPVM Camera Calculator (updated for Version 3.1). The...
Installation Course Fall 2020 - Save $50 - Last Chance on Sep 22, 2020
This is a unique installation course in a market where little practical...
SimpliSafe Business Security Launched Examined on Sep 22, 2020
SimpliSafe has launched "SimpliSafe Business Security" that the company...
FLIR CEO: Many New Fever Entrants "Making Claims That The Science Just Won't Support" on Sep 22, 2020
FLIR's CEO joins a growing number calling out risks with fever / screening...