Assa August Smartlock Pro Tested

By: Brian Rhodes, Published on Nov 07, 2017

Failures and set backs in the smartlock business have been commonplace (e.g., Lockitron Admits Failure and issues from our 2017 Kevo test).

But $20 billion publicly traded company Assa Abloy just acquired smartlock maker August, so the biggest access control maker sees some future for this space.

Did Assa make a good purchase? How well does August's product work?

We bought the newest August Smartlock Pro, including a keypad and WiFi Connect Hub to see just how different it performs compared to competitors.

In this report, we reveal key test findings:

  • How Well The Lock Works
  • The Basic Device Operation 
  • If Bad Doors Cause Lock Malfunction
  • Overview of App Controls and Alerts
  • Examine Operation Of Lock Keypad
  • A Key Atypical Advantage
  • Compare August To Kwikset Kevo

Read the full findings and more inside.

******** *** *** ***** in *** ********* ******** have **** *********** (*.*., ********* ****** ******* ********* **** *** **** Kevo ****).

*** $** ******* ******** ****** company**** ***** **** ******** smartlock ***** ******, ** *** ******* access ******* ***** **** some ****** *** **** space.

*** **** **** * good ********? *** **** does ******'* ******* ****?

** ****** *** ****** August ********* ***, ********* a ****** *** **** Connect *** ** *** just *** ********* ** performs ******** ** ***********.

** **** ******, ** reveal *** **** ********:

  • *** **** *** **** Works
  • *** ***** ****** ********* 
  • ** *** ***** ***** Lock ***********
  • ******** ** *** ******** and ******
  • ******* ********* ** **** Keypad
  • * *** ******** *********
  • ******* ****** ** ******* Kevo

**** *** **** ******** and **** ******.

[***************]

Key ********: ****** ********* ** *****

****** ********* ** * rare ******** *** ******* that **** ********** ** claims ** **, *** works **** ** ***** them. ***** *** *** advantages:

  • ********, ******** ******:*** ******** ****** ** the ****** ** ****** enough ** ***** ** retract *** ***** **** when ***** *** ******** worn ** ******.
  • ** *** ****: *** ********/*** **** of ****** ***** **** too, **** ** ************, crashes, ** ****** ******* even **** *** *** was ********* ********.
  • ******** ****** ********: *** ******** ******** keypad *** ******** *** operated *** **** *** registered ****** ****** ** the ***, ******** *** both ******* *** ********* without **** ** **********.
  • **** **** ******** ******: ****** **** *********** smartlocks **** *** ******** or ***** ***** **** position, ****** **** * physical ******* ****** **** increases ******** ** *** app *** ****** *** a **** **** **** alarm, * ***** ******* usually ******** *** ********** access *******.

*******, ****** **** **** some ******:

  • ******** ******** ** ******: **** *** ******* hub *** *** *********, the **** ****** **** remote (*** *-****) ******* and *** ********** ***** within *** **** *****.  Users **** ****** **** the ********** ***** ** have **** ******* ** the **** **** **** 35' **** **** *** device.
  • ****** **** ******: *** ******** **** sensor ***** ***** **** installed ****** *.*" ** the *****. **** ******** may ** ************* **********, and *** ****** ******** takes * *** *** if ******* **** *.*" away.
  • ****** ******* ********: *** *** ***** alerts **** ******** *********, and ***** ******** **** happened ****** ** ***** doubt *** ************** ****** regular ***.
  • ********** ********: *******, *** ******** device ****** ** ******** knocked ***** *** *** door, *** ** ******* smack ** ********* *** device ** *******, ******* or ******* *** ****** would *** ** *********. The ****** ***** ******** errors, *** *** ****** is ***** ********** *** cannot ** ******** ** protected ** *** ****.

******* ****, ****** ** a ********** **** *** of *** ******* ********* products ** **** ******, it ******** **** *** top ** **** **********.

Product ********

*** ** *** ********* features ** ****** ** that ** ***** **** existing keys, *****, *** *******, unlike ***** ******** **** Kevo **** ******* *** those **********. *******, ****** replaces ******** ***** ***** and ** ******* ******* on *** ******* ** inside **** ** *** opening.  **** *** *******, there ** ** ******* indication ** ****** ** fitted, *** ** ********** rekeying ** ******* *** matching **** ** ****** for ***.

*******, *** **** ** the **** ** **** larger *** ******* **** the ***** **** ** replaces, *** ***** *** device **** *** ** most ******** *****, ** may *** ** ************* pleasing ** ***. ****, while *** **** **** the ******** ** **** locks, ** * **** uses * ***** *** latch ********* ******* * traditional ***** ****, ******* to * ******* ***, the **** ** *** compatible.

Strong ********* ******

*** ** *** ********* Pro's *********** ******** ** the ********** ****** ** the ********* *****-**** ****. The ****** ******* ******* rotates ** ******* *** latch, ********* *********** ****** to *** *****. *** animation ***** ******* *** action:

*** ******* ****** ** the ****** ** ******** enough ** **** ******* slight ***** ** *** latch ** **** ******* in *** ****, * common ***** **** ***** and ******* *********** ***** doors.  **** ** * big ********* *** ******, because *** ******** *********** of *** ******* ********* is ******* ** ******** doors, *** ********* ******** often **** ** ***** malfunction **** ***** ********** like *********.

Good ****** *** ********

** ***** ** *** controls, ****** ** ***** good. **** ***** **** understand *** ******** **** no ********, *** *********** most ******** *** *** large '******'.  ********** ******* like **** ** **** status *** ***** ** the **** ****** *** appear ** ******* **** no ************* ******.

*** ***** ***** ***** the **** *** **** in *** **** ****** states; ********/****** *** ****/******, with *** ***** ****** image ******** ** ******* it.  '*****' ****** ********, 'Yellow' ****** ****, *** 'Red' ***** ****** *** closed:

****** ************* ** **** via *** ***, *** the **** ****** ** web ****** *** ****** or *******. *** ****** (non *-**** ** ***** WiFi) *********, *** ******* hub **** ** ****.  Users ***** *** **** 'Remote *******' ****** ** the *** ***** ** the *** ******, *** then *** **** ** connect ** * ***** lock *** **** ** internet.  ***** ** ** service *** *** *** Connect ***, *** ** a ***-**** $** *** purchase.

Not-So-Reliable *** ** ******

** *******, ******'* ************* of **** ******** ******** popped **, *** *** messages **** ********* **** not ****** *******.

*** *******, *** ******* below ***** ****** ***** immediately ******* *** ****, even ** ** ****** event *** *** ******* it:

** *** **** ** ~500 ****** ******, ** counted ~*% (***** **) errant ** ********** ********. The ****** ******* ***** rate *** **** ****** that ***** *** ** forced ** ******** ***** the *** *** **** status ** ******* ***** are ****** ****** *** closed.

Battery ******** ********* ******

*** ******** *** ********* external ****** ****** ** allows ***** ******* * phone ** **** ** unlock *** **** ** entering ** * * digit ****, ********** *** user.

*** **** ******** ***** the ****** *******, ******* a ***** ****, ** lengths ** *', **', and **'.  ***** ********** worked ***% ** ** attempts ** *', *********** quickly ******* *** ** 45% ** **' *** only **% (* ** 10 *****) ** **' distance.  ***** ********** *** keypad ****** ****** ** mount ** ******* ******** to ** ** *** outside **** ***** ** close ** ********.

 

*** ******** *** ********* normal **** ****/****** ****** using ****** ********, *** report *** ********** ****'* code ***** ****, ** sharing ***** ***** *********** can ** ******* **** if ***** *******.

*******,*** ****** ** * pricey ********* ** $**, ******* ******* ** much ** ** *** house **** ** * retail***** *******. ****** ***** ************ want *** *********** ** a ******, ** ****** will *** ** ** option **** ********.

Included **** ******** ******

*** ** *** **** valuable ******** ** ****** is *** ******** '*********' sensor **** *********** ***** as**** ******** ******. ****** ***** *********** smartlocks **** **** **** *** *** ****'* smartphone ******** ** ******** whether ** *** ** unlocked **** ** ******, August's ******** ****** ** fixed *** *********.

*** ********** ** ****** allows ****** ** *********** accurate **** ******** ******** and '**** **** ******' in *** *******, * traditional ******* ** **** residential **********. 

******, ****** ** *** that ******** **** ****** as * *********** ********* of ******** ***** ****** comparisons ** ********** ****** control ******* ****** **** residential ***** *** ******** a **** ******* ** how ****** * **** really ***** **.

Pro ******* ** ****** ********** & ********** ****

** ****** *** *** version ** *** ****, which ***** **** $** Connect **** ***, *** Z-Wave ******* *******, *** integrates ** ***** ****/****, Amazon *****, *** ****** Home. *** *** ********** lock ******* *** **** lock ******, *** ******* the *********** ***********, **** not ******* *** ******* hub, *** ** $** less.

* ***** ******, *** 'SmartLock' **** '***', ** altogether * ********* ****** and **** *** ******* the **** ******* *** or *-****, *********** ******** it ** *****, **-******* control ****, *** *** $130 **** **** *** 'Pro' ******.

** ****** ****** *********** via *** **** ***-** module, ******* ******* ***** rules, *** ****** ** up **** *****, *** found *** ***** ****/****** and ****** ******** **** supported.  ****** ************** ** adding *** ******* **** be **** *** *** August ***.

Versus ******* ****

***** *** ********* ********* market ** *******, *******/******'* Kevo **** ** *** of *** **** ****** options. *** **** *** multiple ********** ****** **** Kevo **** ** *** not ********** **** ******, including ***** **** ************ and ******* **************.

*** ******* ********* **** has **** ****** ** price, **** * **** replacement **** ***, ******** with **** ********, *********, keys, *** ********* **** ~$230 ****** $*** *** the ****** '***' ******* that **** *** ******* any ********** **** ******** or **** *****.  *** box *** *** **** is ***** *********** *** includes **** ********** ***** to ***** *** **** on *** ****:

****** *** *********** ***** only **** *** ****** and ** ********* ** a *********** ***** **** on *** ******** ****.  Kevo ******** ******** *********** of *** **** ** install *** ************.

** ***** ** ***** however, ****** *** ***** with * ****** ******* hub, ***** **** ******** an ********** ~$*** '****' hub *** ****** ******, bringing *** ******* ***** cost ***** *** ****** for ***** ******* ****** function.

******* ******* *** ****** is **** ** *** be ********* ******* ******** existing ***** ** ****, while **** ******** **, potentially ******* ***** ************* if ***** **** ** rekey *** ***** ******** doors *****.  ***** **** is ***** ***** * user-rekeyable '********' ****, ** order ** *** *** same *** ********* ** a ****, *** ***** need ** ** ****** to ***** *** *** the**** *** ******, ***** **** ***** do ***.

August ********* ** ****

** ** ******* ** our ****** **** ***** ******** ****** ****, ****** ** ** longer ** ******* *** lock *******, *** * division ** * **** multinational ************ **** ***** multiple ***** ** **** commercial *** *********** **** hardware. We ******** **** ***** paid * *** ******* million *** ******, ********* in ** ****** *** strong******* ******* ****** ** the $******** ********** *********** **************.

****** ** *** ****'* only '*********' *****, ** it **** ********, *** ******* ***** over *** ******* ***** *** in **********-**** ***** ******** a **** ** *-**** connected ********* [**** ** longer *********] **** ****** much ** *** ********* market ***** ** ******.

******* ** *** **** will **** ****** **** the **** ***** ** yet *******, *** *** test ******* ********** **** August ***** *********** ** a *** *** *** light ********** ****** ****** as **** ** *** residential ******, ******* ** to ****'* *********** '********** wireless *****' ** *** vast ************ (** ********** access) ******** *** *******, closets, *** ***** ******** openings.

Comments (2)

Great timing for this article!  I was trying to figure out which locks to choose. 

Bought three of these primarily for integration with Amazon Echo devices and based on the strength of the IPVM test.  The Smartlock Pro is incredibly easy to retrofit in place.  The first one took me a 30 minutes or so, but I had the others in place within 10-15 minutes each.  The Smartlock Pro works really well.  There are some minor gripes:

1. The coverplate over the battery is magnetic.  No matter where I position it there is a grinding noise as the smartlock action seems to interfere.

2.  Auto-unlock only works for one door per household.  Auto-lock works on all doors.

3.  It is a fairly large unit.  Not entirely unsightly and the greater OD size makes it so that my preschooler can actually unlock doors to let our dogs out.

Despite the "Pro" moniker this is definitely no replacement for true access control.  For home use it fits the budget.

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