Having your salespeople be aggressive and go after big accounts is a virtue, mostly. On occasions, it can cause problems.
A new case involves Amazon calling on the U.S. Immigration and Customs Enforcement agency (ICE). The Daily Beat headline and lead calls it out:
Amazon Pushes ICE to Buy Its Face Recognition Surveillance Tech - Amazon employees are up in arms about possible collaborations with law enforcement. That hasn’t stopped Amazon reps from pitching ICE on its face-scanning tech.
From the title, one might conclude that Jeff Bezos personally went to Washington DC and pled with ICE to use facial recognition to deport children but it was a far more mundane case. One of Amazon's salespeople called and met with ICE. ICE declined to use Amazon's facial recognition.
However, it has been picked up by the LA Times, the Washington Post, the Chicago Tribune, Bloomberg, Engadget, and many other publications.
A few lessons from this: