One issue with this kind of statistic is that "integration" can have a wide variety of definitions. I assume that most integrations are pretty simple unidirectional communication, such as taking in ACS alarms into a VMS to bookmark a video, or sending video analytics events into an ACS system.
But I've also seen more complicated integrations, including displaying video from a VMS on another system's GUI, acknowledging ACS alarms from a separate system, etc. It's these integrations that can get very challenging.
In either case, when vendors claim that their system is "open", you don't really get a true picture until you attempt to integrate with it.
So many "installers" and so few "integrators", hell even an installer can log into a web interface so I'm not sure why people aren't aware of what's out there. The Feenics to OpenEye integration is so easy it's literally logging into your OpenEye account from the Feenics app and dragging cameras on to Doors. Customer clicks on the camera icon of an event and the video of that event plays. 100% of my Feenics and OpenEye customers purchase the licenses to do this. Lobby door opens and video sent to my cell phone app - every prosepctive customer sees that during a demo.
100% of my Feenics and OpenEye customers purchase the licenses to do this
End users that have both Feenics and OpenEye combined represent 0.001% of the market.
To be clear, I am not objecting to using them individually or together just that the issue for most integrators is that the systems deployed either don't integrate or take a lot of time and money to make them do so.
Certainly not my fault that resellers and installers, hereby known as RI don't use products that meet this demand, I just reject most of the responses from said RI's in the survey. iTs toO hARd to dO, COsT bEniFIt is tOo hiGh. The whole "enterprise" level thing is such a crock too, C1501 and 2 MR52 in a Trove enclosure proconfigured with power and distribution, 16 channel NVR with POE, plug in DHCP, activate cloud account and done. 5 doors completely integrated with video using "real" access hardware with a 10 year lifespan at worst.
Being a sales rep in this industry would be insanity, spend millions going to shows and putting out marketing videos, Jimbo RI complains that integration is too hard while he's out here selling off the ADI hotsheet. I'M NOT COMPLAINING I'M THANKFUL, I'm simply railing against the RI mentality here on an industry forum
I'm glad to see this study released and not surprised with the results. We currently have integrations with 10 or more VMS systems. As a manufacturer I can tell you that we never recoup our investment ($10K) in our engineering efforts when we execute these integrations. We hear the same story " if you integrate with brand X we will sell a ton". I have no doubt that the customer is offered these integrations as part of the sales pitch but I'm sure that many do not follow through after the project has been awarded. Some in the survey say the license fee's prevent them from selling this feature. We price all our VMS integrations at $500 per site so in the scope of a project that would have little to no effect on the final sale. It is something in which I struggle with every time we embark in these integration projects. It seems that we are put in a position that if we don't offer the integration we are excluded from the conversation. If we follow through we never see a positive return on the investment.
I agree with you Rick and I think one of the problems lie with the Video Management Software manufacturers not providing proper sales and application support. It's the VMS company that needs to explain why, how and what benefits they provide. The VMS platform could connect disparate systems and add functionality not typically available. e.g. RFID, video analytics, face recognition, mask detection, LiDAR, gun-shot detection...etc.
A customer may call us for a camera system, an access system, Or an intrusion system. It is possible they already have a video or access system. My job is to sell and design the best system for the client and for their budget. Integration between systems may or may not have a cost. Discussion with the client about existing systems and long term security plan may guide you in a particular direction. If you support various systems you have more options.
Avigilon ACM and Avigilon ACC = no cost for integration
Avigilon ACM and ExacqVision = Cost per Integrated Server
S2 Netbox and S2 VRX or NetVR = no cost for integration
S2 NetBox and ExacqVision = cost for base integration (4 cameras) And a license for every camera after.
Feenics = License per camera
RS2 Technology = per con current client connection requiring Video integration
Identicard = cost per server integrated
Then their are systems on the market such as Paxton access that has free video integration.
However by no means are these integration equal. Your requirements will be driven on how the system is being used. Is there a security guard monitoring the facility. If so S2 and the video / access integration and use of magic monitor is nice setup.
if using Avigilon you have the option of integration with Motorola radios.
If your looking for alerts when a door forced open event occurs I would prefer a push notification vs email or text because it is a different alert type on your phone. The video camera link can be sent with the notification.
regardless integration type remember that time sync between systems is a must.