Aiphone Phone/Email Down For 7 Days
Major intercom manufacturer Aiphone has experienced a weeklong phone and email outage, raising concerns over what happened.
Inside, we examine the issues, what Aiphone told IPVM, and the potential impact on users.
UPDATE (*/*): ******* **************
******* ********* ** **** *** ****** of *************, ***** ** **** ******* in *** ******:
- ****** **** ********* ******** ** ******** and **** **** **** ** ***** customers ** * "******* *****", *** they **** *** **** ** **** capacity ***** **** ****.
- ******** ***** **** ** ********* ** the ******. ** *** **** ***** offline *** ************ ***** ** **** incident.
Aiphone ********
******* ** * ********-****** *****-***** ************ of *********, ********* **** ********, ****** control, *** ******* *******. **** **** a ****** *** ** ~$**** *** (¥45.99B), ****** **** *** ** *** largest (** *** *** *******) ******** manufacturers ** *** *****.
******* ** ******** **** *** *****-****, audio/video **** ********, *** *****-****** *********. Historically, ******* *** ******* ** ****** intercoms, **** ***** ** ******* **** some ***********, **** ****, ****** **** **** ******** ******* more ****** ** ***********.
Outage ******** (*/**-*/*)
** **** ****, ******* ****** *** following ****** ** ***** ********, ********** issues **** ***** *** ***** ******** and ********* ****** **** ***** ** late *********:
************, *******'* ******* ****** * ***** to *** ***** **** *** **** information:
Phone ****** ********* (*/**)
************, ******** ***** ** *******'* **** number *** **** ******* ** ****** (7/28) **** ***** ************ ** ****** disconnected **** ***********.
******* **** **** **** ****** **** partially ******** ********, *** *** ** full ******** ***** **** ****.
LinkedIn ****/******* ***** *******, ******* **** **** ** ****** (*/*)
*******, ** ** ******* *********, **/**/**,**** **** *** **** ********** *** ***** ** *** *****, as **** *** ***** ** *** Aiphone *******.
***** *** *** **** *** ***** were *******, ******* ****:
*** ******** **** *** ******* *********** were ******* ** *** ***** ****** and ***** *** **** ** *** running ** * ****** ********.
Update: ******** ****, *********
** ******** ** ***** *** ***** issues, *******'********* **** ******* ******* ***** ** ***** ****.
*******, ******* ******** ** ***** ********** that **** ** ********* *** *** to ******* ************, *** *** *******.
Aiphone ********: *************, ***** *******
***** *** ******* ** *** ******, Aiphone **** **** **** ********* ************* the *****:
******* ******** * ******* ***** **** week. ** *** ********* ************* *** cause *** ******* ******.
*** ***** *** ***** ******* *** back ** *** ****** ** ***** to **** ******** *****. [*/*]
** ***** ** **** *********** ** share ** *** ********** ** *** investigation ** **** ***** ** ******** release.
***** ************ ******* **** *** * cyber ******, ******* **********:
***** *** ************* ** ********, * can **** ******* ***** *** * network ***** ***** ****** ** ************ in *** ********.
** **** ****** **** ****** ** Aiphone ******** **** *********** ***** **** incident.
Network ****** **** **** ********
******* ****** ********* ******, ****** ** is ********* **** **** **** **** this ****, ** ********* **** ******* issues *** ** ******** ****** ***** and *** ******** ** ***** * company *** **** ****.
Outage ******
******* **** *** ******* **** ***** services *** ***** *** ******** ******* distribution. *********, *** ****** ** *********** is ****** ******* ** ************** ********* from ***** *****/******* **** ***** ***********.
**** ****** ******* *** ********* ******** if **** ****** ** *** ** a ***** ******.
Other ******** *******
******* ** **** ** **** ******* incident ** *******, *** ***** ********* in *** **** *** ***** **** also *********** ******* ******* **** **** a ***, ************* "************ ** **-******* ******"************* ********** ************ **** ** ***** **** *** result ** ***** *******.
*** *****. *'** *** ** *** didn't **** **** ******* ** *** would've **** *******.
*** ****** ***** ****** *******. ******* to **** **** ********** ** **** is ** *** **.
** ****** ***** *** ****?
******* ** *** ****** ** ********, I'm ********* **** *'* ** *** right ***** *** ***** **** ** a ****** ****** **/*** ******** *** a ****** *** ***** **** ** fringe *** ****** **********.
*'* *** ****** ** ** * hater, **** **** **** ** ********* an ******* ** ******* **** **** dominant ************** ************ ** **** ***** relevant.
* ** *** * ***** ******, but **** ** **** **** ****** and ** ********. *** *** **** (as * *** ** ******) **** have ** **** **** ** ***** products *** ******* ** * ***** connection. ******** **** ******** * ***** connection?
** ***** *** **** *** *****/***** door ****** ******* - **** ****** and ** ********* ** ******** **********.
************, ******** ******** ** * ****** but ***** ******-**** **********. ********** ***** relevant... *** ** ****, ******** ** a **** *** *** ********** ******* of * *******/******* *** ***% ******* on ***** * "***** ********* ********** rent." ***** ******** *** ***** **** essentially ********** ** **** ******* ******, which ***** *********** **** ******** * more '******' **** ***** ******* ** constant ************.********* ******, ******, *** ******-******** is * **** *****, *** **** technologies.
******: ******* ********* ** **** *** points ** *************, ***** ** **** updated ** *** ******: