Hi all industry colleagues,
This is the first time I post on any IPVM discussion.
I'm based in Central America and we have a bank with 70+ branches as our customer for almost 6 years. So I think I can contribute a thing or two to the discussion about video surveillance systems for banks in general (or at least for this local bank, in my case).
IMHO, unusual as it may seem, this topic not always spins around the latest Megapixels-Capability, HD Resolutions or any technological "WAO" factor ... at least in our case here.
- From the perspective of the integrator/supplier: the best video surveillance system/cameras for the bank are those that can solve the bank's needs, do their job well and make a decent profit for the company and mainly that they must not break down easy and frequently. By "breaking down easily and frequently" I mean, reliable products that after selling them do not bring extra-headache to the boss (even though a preventive and corrective maintenance contract is in place and a full time technician is assigned to this sole customer 24/7).
- From the perspective of the bank's Security Department and the guys that handle the annual security budget: the best video surveillance system/cameras are:
Number 1: Those that can basically meet all the legal requirements imposed on them by the Superintendency of Banks, etc. without falling too much behind on the current technology (for example: 2 Megapixel IP or HD-SDI cameras supporting 1920x1080 Full HD resolution may be all the rage currently, but a cheaper 1.3 MP may suffice to them because when adding the additional storage space required, rackmount spaces, etc. the amount will sky-rocket to numbers that are not very easy to justify).
And Number 2: No news is good news ! The less calls that the security bosses receive about "DVRs that stopped recording in the middle of the night, cameras full of water inside after a night's heavy rain, etc." the BETTER !!
As one of the security insiders at the bank told me once: up there at the top, the CEO and Board of Directors are after all BANKERS. The less money the security department guys suck out purchasing cameras, DVRs, storage; the MORE profits the bank will keep at the end of the fiscal year. And if the fine for not complying is less way less than the investment they simply pay the fine or refund the customer, as simple as that.
Investing $500K more this year because last year there were 3 or 4 more of those stupid $100 dollars cases of customers being robbed at ATMs ?? NO WAY !!! Just let the customer know that the video has been recycled, not there anymore, pay the fine and give the money back to the victim customer.
Hope this can further enrich the discussion :)