Napco Vs Honeywell Vs Interlogix Vs DSC For Commercial Burglary

Does anyone have feedback on which manufacture they like more for Commercial Burglary platforms? And why?

We have been using Honeywell. My biggest problem is support. Today I had to wait 30 minutes then leave a message for SALES, not even tech support (that was a couple of hours ago and I'm still waiting for a call back). With tech support I have had to wait over 1 hour, get someone then have them rush me off, and need to call back for another 1 hour+. That seems to happen every time. 

We do mostly access control and security camera system, with only a few alarm systems sprinkled in. With access control and cameras there is a UI that everything is programmed in. What you see is what you get, easy.

With alarms everything wants to be programmed at the keypad. Honeywell has "Compass" which is software based but it's not very user friendly and if you call tech support for any questions when using that forget about getting help.

Thanks in advance for your input. 

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*** ********** ****, *'* suggest ******* ** *** and ***** ***.  ***** brands **** * ********** bend **** ******* ** features, **********, *** *******.  We ****** ****:

*** ***** ****** *** mentioned, **: *********/***/*****/********** *** certainly **** ** ********** installs ***, *** *** also ******* ********* ** residential ************. ********* *****, DSC ***, ********** **-*, Napco ******, ***.  **** all *** ***** ******** to *** **** ** client ********* *** *********** you're **** ** ****** on ****** *** *****.

****** *****. 

* ** **** ***. We ***'* *** ***** access *******. ** * result * ***'* **** that ** ***** **** enough **** ** ***** to **** *** ******** relationship *****. 

* **** ***** *** to *****.

*** **** ***** *** opened **** ************ (*****-*****) ** ************, i ***** **** ***** be * ***** *** than *** ***** ** still ****** **** *** everything. ** ***** ** you ***'* **** ***** panels, **** **** ***** you *** ** * dealer **** *** ***** and ***'* **** ****** to *****.  *** ***** force *** ** **** their ****** ******* **** too.

*** ***** ***** *** to **** ***** ****** control **** ***.

 

*** ** ** ****? I ****’* **** ** was **** ******... * thought ** ****** ** convince *** *** ******** was ******, *******, ******... 😂😂😂 

****** ** ******* ** Ty **** *** ** more ******** *** ********* too. 

*********** #*.

***** ** **** **** across arrogant *** *********.**** *** not ** ******. * was ****** ******** *** that ** ***'* ***** anyone ** *** *** of *** ********.

*** **** **** ** have ***** ******** *** there *** ********** ******** reasons *** **** ******** to ********. 

****** ******* ** ******* at *****.

** ******* *****. **** making **** ** **** it *** * ****** dealer **** **** **** a ****** ********** ******** to *****. * ***** business **** ** * 2 *** *********** ********** both *******. 

******** ***** *** ** more ******* ** **** him ** ** * level * ** ***** 2 ****** ** *** knew **** *** *** only **** ** *** their **** ******* ********?

*** ****** ************ **** DMP *** ********. *** have ** **** * lot ** ********* ** order ** ** * dealer *** ****. *** Bosch *** ***** * series ****** ** ************ but **** ** ** order ** ******* **** the *********'* *** ********** of *** *****. *** still **** ** ** authorized ** **** *** Bosch * ****** ****** which *** **** *****. We ***'* **** * lot ** ********* *** we ** *** ***** when ** **. * used ** ** * Honeywell ***** ** *** past. * ** **** that *** ***** ****** panels ****** **** ******* with *** ***** ** Bosch ***** **** ***** V-Plex ******* **** ****** instead ** *** **** the **** *** *** keypad ****** * *** seconds *****. *********** ***** is * **** **** for ******* ******.

** *** *** ** everyday ********* ***** *******. We *** ** ********** and ******* *****, ******, wireless ***** ****** & intercom *** *********. ********* intrusion ** **** ** an ********** ********. *** this ****** ***** *** DMP ********* *** *** two ******* **** ****** control ******* ********* ****. We ***** ** *** a *** ***** *** and *** ***** *** wanted ** ******* *** lines ** ** *** his ****** ****** ** since ********* ** *** an ******** **** *** us. ** * ********* our ***** *** *** they ***** ** **** brought ** ** * dealer. *** ****** / B8512G *** *** ****** we ********* *** *** can ********* **** **, Avigilon, *******, ******* *** RS2 ***** ******.

* ******** **** ** ask *** **** *** managed *** ******** ********* ****** at ** *** *** he ****'* **** **** a ****** ******* ****** and *** **** ******* to **** ******* **** needed (*** *****, **** changes, ***** *********** *******, etc.). *** ** **** me ** *** ******* to *** *** ******... I ******* *** *** day *** ** ****'* kidding. 

**** *** **** ********* tech ******* ** * Compass ********, **** **** tell *** ** ** it ******* *** ******. At ***** * *** mad, **** * *** glad.

* ***** **'* ********* to *********** ** * brand.  ** ******* **** frustration ** *** **** the ******* ******, *** ** actually *********** **** *** ***** familiar **** *** *******.  If ***'** **** ***** Honeywell, have * ****** ** those ******* ** ******* *** change ** ******* ************'* panel, ***'** ********* **** problems ** ******* ** know ******** *********** ********* and ********* **********, *** to ******* ************* ******, ***.  I ***** **** ********** in **** ****.  * now ***********, ***** *********, and **** **** ** a **** ** **** tech ******* ******* *'* **** familiar **** ***** *******.  In **********, * *** the ********* ***** ****** panel. 

* ******** ********* * Vista ******, **** *** 6160PX *******, ***** * partitions, *** * ******* with ** ********* ***** unique **** ***** **** various *********** ****** *** ***** ** *** hours ** *** ***, and ***** ************** *** Total ******* *.* ****** services.  *** ****** **** arms, *** * ********, when ******* ******* ** arm.   **** ****** *** commissioned ******* ****** *** and ***** **** **** less **** **** **** error ******, ** ***** false ****** *** ** questions ** ********** ** how ** ******* *** system.  *'* ***** ******* with *** ******.

* *** ********* ******* for ****** *********** *** I ***'* **** ** intimidating ** ***.  **** any ***** *********** ********, you **** ** ****** familiar **** ** ** achieve * ****** ** confidence. 

* **** * ***** change *** *** ** my ***** ****** ** Honeywell, **** *** * need ** **** *** programming protocols, ******'* **** ** stock ** **** ***** brands ** *********, *** would **** ***** ********* for ********* *******.  * try *** ** **** tech ******* ******* * know *'** **** ** the *****, ********* * email ****, *** **** are **** **** ** returning ******.  ***, **** I ** ******* ****, by ***** ** *****, * find **** ***** *******.

*'* *** ****** ********* is *** ****, *'* just ****** *** ** stick ** *** ************'* product *** **** **** will ** **** ***********.

* **** *** ******* of ************* *** ** many *******. *** *** to ******** ** ** much ** ********. ** fact ** ** **** to ***** ** *** manufacture *** ** ***** platform. ** ******* **** would ** *********.

** *** ** ********* goes * ** **** a ******* **** ***** platform ****** *******. (** and *** *** ** call **** **** *****...***** is *******) ** ** opinion, **** ********* *** not **** * **** job ** ************* *********** between ********* ******. **** panel *** **** ** do **** *** ** this ***** *** **** to ** ****. ******* if *** *** ******* then *** ** ***** options *** ***** ********* you *** **** ******** to *** *** **** if *** **** ** to ****.

** *** *** ***** honest, ***** ** ** way **** *** **** up ******* *** *** wow **** ******** ** real ******** ****. *** I ***** *** ***** adding *** ***** ** compass **** ***** ***** will *** ****** ** total *******. *** **** to ******** *** **** there. ******?!?

**** **** **** ***** is ** ****** ******* for **** ******* * system. **** *** *** just *** ******* *********** and ***************. ** ****** the ****** **** **** comes **** ********** ** that ******** ******; ***** is ***** ************* ***** into ****.

******* ** **** **** to ***** *** *****. When *** **** * platform **** ** *** well ********** *** *** a *** ** ********** (oh **** ******* **** using **** ***** *** have ** ** *&* but ** **** ***** you ** *&*, **** though *** *** **** function) ** ********* ********* to ***** *** ********. And ******* **'* **** poor ***********/*********** ** ********* part. ** *******'* ** so ****** * * year *** ***** ** it *** ***** **** some **** ****** ***** applied, **?

 

* ***** ***'** **** these **** ****** **** all *** ***** *************, you'll **** **** *** when ***'** ** *** deep.  ** *** ***** these ******** *** *** present **** ***** *************, you ***** ** ** for * ****** *******.

* **** **** ****** ITI (*** **********) **** learn **** ******* *** needed ** ******* **** sensors.  **** * ****** their **** ******* **** did *** **** ** help ** ******* "*** ****** ******* was ** ****** *********."  They ********* * ******* the ****** ****** ******* their *** ***** **** sensors *** ** *** not **** **** *** CTP+.  **** ********* * try ** ** *** if ** ***** **** the *****'* ********.  ********* told ** *** ** add * *** ****** to * *** *** panel **** ***** ***.

* **** **** ******** using ****** *** ******** and I'd ****** ******* ** eyeballs *** **** *** to ****** ** ***** systems **** ***** ***.  I **** ****** ***** panels ** *** ***** and ***** ********** ******** is ****, *** * need ** ******** ** many ****** **** ** connect so ** ***** * *** tries.  **** ****** ********* (now *****), ****** **** a ***** ********** **** you ** ***'** *** programming ** *** ****.  And, *** ********* ********** was *** *** ** deal ****.   ***, *** Interlogix, ****** *********** *** good **** ***+ *** Ultragard. With ** ****** ***** products, ****** ******/******** ** not **** ********** *** that ***** ******** **** *** work **** *** ****** Operating ********.  ***** * ************ on *********, * *** have ****** ****** ** other ************* *** *** their ****** ********.  ***** had * **** **** remote ******** ** *** RPM2, *** **** *** some ********* ***.

* **** **** ****** Honeywell ****** **** *** an ******* ******* ** Compass, ***** *** *******, and * **** * ******** computer *** *** ****** panels ** *** *************.  I **** ** ******* using ******* ** ***** old ******.  *******, **** dealing **** ***** ************* it **** *********.

* *** ***** *** that ****** **** ***** in ******* **** *** transfer ** ***** *******.  * had a  customer *** ** ** as ** ***** **** *** I ***** ***** *** them ** ***** *******, then had *** ****** **** Sync *** ***** *** the *****.  * ***** to ** **** ******* Security ************ ******, *** if *** ************* ***** out *** ******** **** need ** *** *** back **.

* *****, **** *****, that ** **** ** tech ******* *** *** to ** **** ** understanding *** ******* ** thoroughly **** *** ************* coupled **** ***** ********** with *** *******.  ****, I **** **** ******** emailing *** ********* ******** Rep **** * ******* response **** ******* ********* Sales.

*****, *'* *** ****** Honeywell ** ****** **** others, *'* ****** **** you *** ****** ***** one set ** ******** *** another, *** ******** **** frustration.

**,

**** ** *** *** Interlogix ******* **** *** work ** *** ***+ panel. *** ***+ **** a *******- ***** ******** which *** * ******** bandwidth **** *** ***-***** sensors **** *****. *** would **** ** ***** sensor ************** ** *** sensor ** "*******" **** as *** **-****-**-***.*. *** crystal ******* **** **** the ***+ **** **** on *** ***** ****** (Ultra ****, ******* *** NX). ****** *** ******* *** 58-bit ******* *******, ***** **** ************ for * **** ***** time ** *** ***** 90's.

** *** ********* *** to ********* *** ***** the *** ****. ** have ********* ******* *** ****** with ** ******. **** support ****'* ***, *** we **** * ***** reps *** **** **** outstanding ** ******* ** when ** *** **** pretty **** *** ***** questions.

 

 

* ***** ***** ********* being ***** ** *** dark ****. ** *** somewhat *** ** ****, and ****** **** ** IT **********, *** ******* software ** *********. 

 

*** ********* ***** / keypad *********** ** **** a ****. * ********** that ** ** *** based ** ***** *********** as ** *** ******** to **** **** **** lines     

***** “*******” ****’** **** is ****** **** **** features ** *** ** an ******* *********** ******. I **** ***** *** time ** ***** **, learn ** *** *** program * ****** *******. However, * **** **** the ******** ***** *** unnecessary.  ** **** **** can ** **** **** a *** ********* *** modern **** ******. 

* *** *** **** been ********* ** ********** wait ***** **** **** support. ** *** **** enough *******, *** ** get ****** ** * priority *****. 

** **** ******** ** Bosch *** *** *** been **** *******. ******** I ** ***** **** commercial **** ** **** for ********** **** * new ******. *** ***** industry ** **** *** in ***** ****. * understand *** ***’* *** if *** ****** *** cmon. 

*** *** *** ****** is *** *** ****** driven. ** ****** ***********, no ******** ** **** on *** **, **** go ** * ******* and *** **. ******* shoot, *******, ***, ******, everything **** *** ******. It ** **** *** and *** **** ** course *** * **** think ** ** ********** approved *** **** *** going ** *** ***** direction.

**** **** ******* * better ******** !!

* **** **** *** of *** ******* ********* but ***'* ******** ** for *********** ******* *** 

*** ***** ******** (*******/************ )Right *** ***** ** me **** *********!!

* *** *** *****'* an ******** *** ******* Asian ************* *** ** based *************, *** **** latest ***** ****** ** the ** ** *** helping ******.

** *** ********* ** the **** ******** ** you ***** **** ****** trouble **** ****, ** terms ** **** *************** support, **** ******* ****** one ** *** ****** well ***** *********. *'* not ***% **** ** Honeywell **** **,  *** sometimes *** ***** *** extra **** * ******* membership ** ***** ** get **** ****** ** troubleshooting ******** *'** **** it **** ***** ********* like ***.

*** ** **** *** they **** ** ****** for ***** ****** ***** !! **** **** ** comes ** *********  **** want ** **** ** long ** ********. * work ** *** *** at *****  **** ***** 2 ****** ** *** this *** **** **** to ************ ********** ******* about ******** **** ******* central ******* ********* *** the ******* *******; **** give **** ******* ** how ** ** ********* with *** *** **** codes,and *****,  *** ***** 10 ******* **** ****** the ***** *** *** can *** *** ***** pitch ****** ** **** in *** **** *********** and ******** *** ***** equipment ** **** ****** than *** ****.  ***'* get ** ***** *** is * ****** **** solid ******* *'* *** gonna **** **** *** say *********. 

****'* **** ****** ****** you *** * *****, ford, ** ***. ******** will **** * ********** and *** **** **** and ****. ********** * like ***. *** *********** seems **** ********* ******** then *********. *** *** has * **** ****** wireless ***** *** **** everyone **** * *** of *** ** *******. Tech ******* ** ****** quick *** ****** ** i ******* **** **** 30 *******. ******* ****** 15 ******* * **** a ***. ***** ** a ******** ****** ******* but **** *** ***** condescending **** ******* **** you. * **** ** stay ****** **** *** system *** ****** **** efficient **** **. ******* is ***** **** ******** on * ****** ** front ** * ****** trying ** *******. **** that ** **** ***** systems ** **** **** mostly **** *********** * few ** **** *** in ***** ******* **** we ****. . *********, 2GIG, *****, ***** *** yes **** ** *** FBII *******. **** *** some ******** * **** that ** ****** ** certain ************ *** **** install **** *** *********** is ****** ******. 

*** ** ****** **** to *** ******** *** asked, * **** *** have **** ******* **** my ******** ***** *** and **** ******* ** good. * ***'* **** an *********** ****** ** program *** *** ****** software ** ******. ** all **** ******** * stayed **** *** ** my **** ******* *** became ********* **** **.

*** ****** ******** ***** has ** *****. ***** expansion ******* *** */* the ******** **** ** Honeywell's *** *****'* (**** expanders ***.). **** **** more ********** ******* **** Honeywell. *** *** ******** is **** *** ****** Brothers (*******) **. * fighter *** (***). * was * ***** *** turned ********* *** **** got **** ** ******** customers ** *** ***** of *** ***** *** the **-***** ***** **** and *** *** *** because **** *** ** alarm *** ******'* *** the ***** ***** ****. DSC- ** ** ********? Punch ** **** *** it ****. *****? ***** in **** *** ** disarms. ** **** **** Away, ****, *******, ********-**** for *********, **** *** us. ***** **** *******, patient, ******* ** **** up ** **** ** tech ** ********, *** panels ******* *** **** vs. ********* ****** ****** to ***** ** ******** to ** ******** ******** which ***** ** *** many *******- ****, ***'* do **** **** **** version ** ***** ***, have ** *** **** add ** ****** ** that ***. ********* ** coasting ** ***** ****** products. ** * ****'* of ********** ********* ****** for ** ***** ***** to ***** ***, *'* be **** **** ***** outdated ********.

*** *** ******** ****** that ****? **’* **** 10k * ***** *****? If *** **** ****** control, ******** *******, *****, Fire *** ** * few ******** *** *** hit **** ****** ****** it’s *** *** ****** of ******. **’* *** of *****.

*** *** *******. ** look *** ******* **** would **** * $*** spend * *****. **** pricing ** ********** ** your ******* *** *****. We **** ******* ******* that ** **** ** $2500 * *****.

*** **** ** **** for ***** *******, *** it’s ****** **** **** someone ***** *** **** access ** ******* ***** for ***** ********* ****, even ** ***** ******** fluctuates **** **** ***. I’ve **** **** ** years, ***’* ***** ** a ****. *’* ** happy ** ********* *** to *** ******* ****** in **** ****.

***********@***.***

* ***** **** ********** off **** **** ** I **** ***.

* **** ********* **** DMP *******. **** *** rock ***** *** *** is * ***** ******* to **** ****. * have ********* * *** Honeywell. ****** **** ******** knows **** **** *** getting **** *********. ***** G ****** ****** ****. As *** ** *** manufacturers ** * ***** with *** ******* ** "the ***** *** ****." They *** **** ********* and **********. *** **** to **** ** *** learn *** *** *******. Oh **** **** ******* yourself **** ***** ******** or ******** ********* **** out. **** ** *** life.

** * *** ******* to ****** ************* ** a ***** ********** ****** Control *** ********* ************ I ***** ***** ********* slow. ********* *** ******* from *** ** ******. Find *** *** **** their **** *** ********. I ***** **** **** drive ** *** *** for *** **** **********.

* ** **** ***** are ****** ******* * would **** * **** at ***. ** **** conventional **** ******* ** is ** ********** ******** between ****** ******* *** intrusion **** ** ********** offering.

*** | ********* *********

*'** **** ******* **** Napco, *****, **********, ********* and ***. **** *** have ***** ********* *** negatives. ********** *** ** extremely **** **** ****** keypad *********** *** ** very ******* ** **** of *************. ***** *** a ***** ******* *** can **** ** ******** programmed. ***** ** *** extreme *********** ** ************* but *** * ***** product ****. ********* ** Honeywell, ** ***** **** every ****** *********** ** their ******* *** * back **** ***** **** so **** *** **** it ****. *** ** from ** ********** *** most *********. ** *** be ****** ********** *** keypad *** ******* *** with **** *********** ******* them ***** **** ***** and ****** *******.