How are the 1000 cameras divided across the 20 sites? Storage selection is greatly impacted by this.
I'm also acutely aware of Intransa issue. One of my past clients had standardized on Intransa. Unfortunaly, i dont know what happended to the install since all my contacts there have either left or were fired (we completed our project using Intransa as the server and moved on).
All that said, how do YOU feel about P3 viability? They have been aroud for a while now.
So far we have no comments from actual users (hopefully due to the weekend); but that may be understandable; there is big competion amoung integrators these days, and P3 is not the least expensive option. Within reason however, i am more concerned with reliability and useability of the the system.
We have been involved in a number of Pivot 3 deployments. My warning to you would be unless you and your integrator are very IT savy don't go there!!! The P3 product appears to be well built to suit the video storage environment however......
There are many alternative storage solutions for video offering redundancy, solid throughput and reliability. These options have outstanding back room technical support and understand well the environment and needs of the security industry.
Ok so lets go back to the oringal question: Who else (knod to Curtis) out there has used Pivot 3? and if so, what has been their experience with the product...including service and support? Did the product live up to expectations?
Let me introduce myself, I am Curt Wittich and I lead our surveillance business unit at Pivot3. Pivot3 is the leading hyper-converged infrastructure provider to the surveillance industry in the world. We have more than 1,400 customers installed and operating our systems in more than 50 countries around the world. Mr. Honovich is incorrect when he questions our viability at this time just as he has been incorrect every time he has brought up this issue since 2007 when we began delivering systems to the security industry. He states that it is a negative that we have raised capital to build our business. Most people view that being supported by some of the top venture capital firms in the US is a positive, not a negative. These firms invested their capital in Pivot3 because of our growth and momentum, and they expect to get a financial return from those investments. Having such support is a big positive for Pivot3 and a testament to its viability. If you would like the opinion of an independent analyst who understands the industry and can comment about our capabilities, there are many from which to choose. One of the more recent reports came out earlier this month from the analysts at Gartner who listed Pivot3 as one of the leading firms on their report on integrated infrastructure. You are welcome to contact them. You are also welcome to contact any of our end user customers. They have made quite a commitment to using our technology and we are pleased about that. The primary design of our products is to bring simplicity of operation to enterprise quality systems. One of our larger customers has more than 7 petabytes of storage supporting thousands of cameras with very limited IT skills. I will also be glad to help you get accurate information about Pivot3. Just let me know what you need at firstname.lastname@example.org. Thank you for your interest.
The "secret sauce" is rich IP supported by 21 patents and delivering Global Hyper Convergence as opposed to Local Hyper Convergence. Research on the HCI market and technologies have proven the value of this software. BTW, hardware is already commoditized in the market; any value is delivered in the software.
[IPVM Note: Poster is from DDN]
I would warn against over complicating this design. If the intent is to centralize all compute and storage you can build this with COTS servers and a block level storage appliance attached with SAN or iSCSI. There are more elegant solutions with enterprise features for data management but in a video and access environment these provide very little benefit to the end user and unnecessarily drive up the TCO.
Stability, support, and resilience are what you are looking for in hardware. Dell/HP are very reliable brands for compute. Isilon/DDN Storage/NetApp are very good for storage.
Any good VMS/ACS will run on this equipment and will have thousands of referencable projects to prove this.
In terms of "over complicating this design" would you consider traditional SAN with all that great fiberchannel network and dedicated SAN administrators to be less complicated than converged storage built on comodity hardware?
I work for EMC in the surveillance group and would be happy to help you with this opportunity. We have a new Compute/Storage/OS bundle through Avnet that has gone through extensive VSM testing to ensure solid performance.
Send me an email @ email@example.com.
Good luck either way.
What VMS you will use for the project?
Not sure if any of the information posted here was valuable or not. I am concerned with what john posted about long-term viability with respect to cash flow.
As far as my expirence with Pivot 3. We have used Pivot 3 once. It was this year with a large 500 camera system on a single site and our preferred VMS. I can tell you in the past we have used our preferred VMS with their in-house appliance and have had little to no issues since 2010/11. This current design was after speaking to our VMS manufacturer they suggested instead of their appliance go with a third party appliance manufacturer. Pivot 3 was chosen and I can say we began to deploy the system in March and at this time still have an unstable system at this single site. We are running 8 Pivot 3 appliances with our VMS on it and it has been months of trouble shooting, conference calls, software updates, patches, reformat hard drives, and still we have problems.
This week we have techs from both the VMS manufacturer and Pivot 3 on-site. Not to mention the integrator who sold me on Pivot 3.
I wish I had stuck to my guns and held firm on no to trying something new that we have never done before.
At this time I do not like Pivot 3. I will qualify that with I am and end user not an integrator nor a manufacturer.
Even if the techs get it fixed this week I will not be sold on Pivot 3 again.
I'm very familiar with Pivot3 and have seen many projects with their products as the backbone. I'd say they are as good or better than almost anyone else for large installations. Especially if redundancy is an important factor.
Correctional Service Canada has used Pivot3 in 2 of our 5 regions with Genetec. The systems have been there for about 3 years and working well. The institutions typically have 150-350 cameras with no external connectivity. The original installs were the model before the current vStac. We are looking at the new "Hyper Convergence" as a possible way to deploy some of our systems on virtual machines. Hyper Convergence == use the spare processing capacity in the chassis for something other than the VMS. They say the spare capacity can also be used to drive thin client CCTV viewing stations as well as hosting other applications.
What we have works well and their growth direction is interesting for our applications.
IPVMU Certified | 08/31/15 01:21pm
We have been utilizing Pivot 3 for over 6 years and have had very good results. We service most of our own equipment and utilize P3's assets for questions or issues that are outside of our expereience. With recent expansions at many of our properties we have entertained the idea of switching storage providers, however; as of yet we have not been compelled to make the leap from a product that we know has worked very well in our intense environment. Having the virtualization, failover and redundacy are all things we were needing based on the requlatory requirements in place, however; more than anything else having a company that will stand with you even when your products reach EOL and are out of service has proven (to us at least) that P3 stands with their customers and is willing to do what is necessary when and if issues arise. We recently re-deployed the newest version of P3's offerings at a couple of our properties and have plans to continue our relationship. While I know I am not the most "technical" guy in this discussion I am an end user of the P3 product and in the 6 years we have had a relationship with them the benefits have been mutual.
IPVMU Certified | 08/31/15 07:37pm
We have deployed Pivot3 with Milestone in past in a distributed architecture, covering about 800+ cameras over a large area. It's deplyed in one of the biggest sea port in middle east. After about 5 years the system is still functioning and reliable. In additon to that we have about dozen other smaller single site installation catering to a typical camera load of 30+ to around 110 throughout UAE where we have deployed the same combination (one of these sites is running on OnSSI as well but everyone knows OnSSI and Milestone share the same foundation). Never tried it with Genetc though. Part of our good experince with Pivot3 is certinnaly due to the excellent techenical suppport they have here in middle east. I'm not sure how much presence they have in your region. If you need I can share some end clients contacts or the local Pivot3 techenical contacts with you. Cheers.
For those submitting comments for Pivot3, has Pivot3 asked you to do so?
I ask because we've never had any manufacturer get 4 endorsements in the span of 8 hours, certainly not anyone as niche and uncommonly used as Pivot3. If you have been asked by Pivot3, please disclose.
No contact with Pivot3 - just found the thread in the IPVM email I opened today, dated Sunday.
Nobody from Pivot3 or a vested interest has said anything to me. My response was from personal experience.
I have just read through the chain of comments that are a year old, and was curious to see if anyone in the chain could update me on any of the aspects discussed regarding Pivot3. We are at on the verge of finalizing a large 3500 camera deployment.
Surveillance tech for roughly .5 petabyte system of Dell servers:
We've looked into P3. Probably won’t transition to them because our system is extremely stable and easily managed without their virtualization.
There’s a reason most IT infrastructure is run on VM’s and that’s why P3 gets VC money. At the moment virtualizing surveillance costs more than it saves because recording surveillance video is different than serving applications or even serving videos. If a standard system is designed and installed correctly there is minimal to no reason to go virtual.
That’s not to say P3 isn’t a bad idea in some cases, especially if cost is of no concern. No one can argue with the server redundancy and manageability engineering into a P3 system.
Hi, yes i would say Pivot3 is a great solution and i've deployed it at somewhere between 10-20 locations so far in different parts of the world. Their exec team is fantastic, the design and support groups area very knowledgeable of their products and how it fits into various / complex organizations.
I would recommend considering them...
I've got 200+ locations around the world and at least 50% are end of life requiring major investments and we are moving forward with Pivot3 as our partner on this journey.