Our Exacqvision manufacturers rep urged us to use Enterprise so that the non-certified Exacvision dealers could not invade our turf. This seemed reasonable enough. The multi-tier mapping and Enterprise management of user and cameras was the big plus. Few users integrate it with AD. $500 per server plus $85 SSA was a decent price, especially since we have many customers with 3+ servers (some with 8+).
Now we have seen a new policy where it is an increase of at least 50% for the SSAs and licenses. From what I understand, new customers do not pay the server fee, but instead the license fee. But existing customers already paid the $500 server fee???
A post previously on IPVM had the regional Exacqvision regional sales manager state that all existing Enterprise customers would be grandfathered, with a simple registration with the regional inside sales rep. This had not been the case, and we have not gotten a procedure in writing related to the procedure. It seems to be a case by case situation.
We sell yearly service contracts, so are not sure when the grandfathered pricing will no longer be valid. We have many customers with 200+ Enterprise licenses (some with 500+). Costs will be in the thousands when we can no longer get valid SSA.
Since customers are growing, there is frequently a need to add a new server. What will the cost be for Enterprise? How do we quote this.
I thought that the 150/25 500/85 pricing was convenient and easy for sales and service departments to deal with. Now, nobody knows.