I want to do a shout out to Tom Cook @Hanwha. Years ago there were some significant issues with Samsung (now Hanwha), related to failures/quality etc. We were using their products and early on, it was costing my company money during the warranty period in terms of labor costs to replace cameras. Tom Cook stepped up to the plate and compensated us for this costs etc. I will always remember this and trust me this could not have been inexpensive IMO. Maintaining our relationship was more important than the dollar. I believe he even came to our office in person to make this commitment. He is still in charge FYI. My point is "the best" is not a 100% about the product, it is the entire organization such as the product (of course), the features and breadth of their line, availability, commitment to their channel, how they resolve issues, how they support the channel in terms of marketing and sales and tech support... so sure someone can make a camera that does X, Y and Z but there is way more than that to consider.
NOTICE: This comment was moved from an existing discussion: The Fact Hanwha/Avigilon/Axis Have Such Significant Market Share Is Not Because They Are The Best
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