Somebody in our office ran across IP NetConnect recently (IP NetConnect seems to be affiliated with AG SmartBot). The product appears to be a device that you can plug into your client's network that lets you monitor and maintain the camera system remotely.
From their advertising, the device seems to act as a VPN server, can be connected to DDNS, monitors internal network devices, takes snapshots of the network, provides WiFi access to the customer's network, and can report issues to some monitoring services. Outside access seems to be done through a third-party server so that you don't have to bother with port-forwarding.
Now, I can see the usefulness of VPN access and network monitoring and all. We usually request VPN access to the customer's site and then install a network monitor on a server. So putting that all on one device could be useful.
What bothers me about IP NetConnect is the website looks cheap, the interface looks amateur, and the sales people act like network monitoring is a totally new idea (it's not). From the level of know-how that I can observe, can I really trust them?
The only thing that seems innovative about these units is that they combine network monitoring with VPN, DDNS updating, and WiFi.
Has anybody used these things? Do they work? Do you feel they're safe enough to stick on your customer's network?