IPVMU Certified | 12/14/18 11:13pm
We are going to hand out 4 brand new cell phones Monday for field techs. We have several apps they have to have to have, and I felt it was time after our latest app requirement (A critical one), that we give them a phone. I am also tired of hearing it takes 2 people to aim a camera because they don't want to use the app due to bandwidth, their data plan, etc.
Plus my service tech is getting a lot of calls from clients to his cell directly so I need to control that or at least the phone in case it goes south.
What are the common rules?As far as I am concerned, no app should be installed unless approved. No face book, twitter, etc. I also feel the pain of having 2 devices so I think they should leave their personal device in the truck, and they should just have the company phone.They can give the # to their family for emergencies, etc.
Who is responsible if the phone gets lost or damaged?