World's Best Alarm System Guarantees?

By Brian Rhodes, Published Oct 14, 2012, 08:00pm EDT (Info+)

In the cut-throat intrusion alarms industry, guarantees can make or break deals. Few companies have guarantee policies as bold as ADT, who issue several incredible promises, including $500 reimbursement if a theft occurs and full reimbursement for up to 6 months. Are these policies empty sales tool fluff, or do they carry value and distinguish ADT in a crowed market? In this note, we break down each policy, explain them, and evaluate their value to end users.

ADT's Guarantees

******** *** *****'* ******* ***** ************ and ********** *******, *** ** * multi-national ******* ******** **** ******** ******* "mom '* ***" *********** ***** ************ companies. *******, ****** **** ***** *********,*** ****** ******* ******* ************** ****** *** ****** *** ****:

  • ***** ********** *********
  • ***** **** ******* *********
  • *****'* ******** *********

** *** ******** ***** ** ******* each *****:

Theft *********** *********

*** ********* ********* ******* ** *** "Theft **********" ******. **** ******* ******** to "*** ** *** ********'* ********* deducible ** ** $*** ** *** event ** * ******** ***** *** alarm ****** ** *****". ****** ***, the *********** ** ********** *** **** if *** ***** ****** ***** ** protect ******* ******** ******.

--

******** *** '**** *****' ** *** policy ******* **** *********** *******:

  • "*** ** ********’* ***** *** ******* were ******" - ********** ** *** ********* the ***** ****** ********, *** ******** still **** *********** **** ******* *** common ***** ****** **** ******* ********. This ***** ** ********* ** ***** unless ********** ** *** **** ** a ****** ******.
  • "******** ** *** ** *** *** in ******* ***** *** *** *********** Systems ********’* *****" - *******, *** ******** **** be ******* ** ******* *** ********** payments. ************, *** ******** ****** ******* to ***** *** ******** ************ **** ADT ****** **** ****.
  • "******** ******** *** **** ****** ** the ********* ***** ******, *** ****** report ****** ***** (**) **** ** the ******** **** *** ***** ** settlement ** ********* *******" - *******, *** ******** **** submit * **** **** ** *******, from *** ******* ****** ****** ** settlement ********* ****** ***** (********) ****. While **** ******** ************** *** ********* companies *** *******, ***** *** ** some ********* ***** *** ******** ******* the **** ******** ** *** ********* waiting ** *** ******* ** **** proper *********, ** ** ***** ** their ***.

******* *** ** ***** ********** *** met *** ** **** ****** **** its *****.

Money **** ******* *********

**** ****** ****** ** ****** *** 'satisfaction *********' ****** ** * ******, including ********** ********** ****. ***** *** value ** **** ******* *** ****** $1000 ** ***** **** ****, **** large ************ ********* *** **** ** offer ** '** ********* *****'.

*******, *** **** ***** ***** *** the ******/***** ** '***' ****** *****:

"** ****** *** *** ****** ********* installation ** *** ****** ** ******* any installation/service-related *******, ** **** ****** *** installation ****** ***/** *** ********** **** paid ***** ** **** ********* ** resolve **** ********."

**** ** ******* *** * '** ********* *****' **** ******, ****** *** *** power *** ***** ** ****** ******* under *** ***** **** **** ******** the ************/******* ******.

Mover's ******** *********

*** **** ********* ** *** ******:

--

*** ***** ****** ** **** ****** is ** *********** ** ******** *** customer ***** **** ********** ** ***** with *** ******* ******** **** ****. The ******** ****** **** *** ****** is ******** ** * "**** ******** system, **** *** ********** **% ** ungraded ********* (** ** $***)".

*** *********** ** **** ****** ** that *** ******** **** **** **** with *** *** ** ***** *** prior ***** ****** ******, *** **** sign * ******* ******** *** ** months *** ********** *** *** ******.

Manned ******** **********

******* ********* ** ** ***** '****** response' ****** * ******* ****** ** time ** ***** *****. ** **** situation, *** ******* ********* ** * live ***** ******** ****** **** *** system ** ******* *** *** ********* personally ****** ****** ** ***** *********** are *******. ** **** **** ** system, '***** ******' *** *** *********, but **** *** ********* **** *********** municipal *** *********** ** **** ********** resources. 

**** ******* ** ******* ** ******** regions/municipalities ***** ** ****** ****** * geographic ****. *** *******,********* ************** **** * ******* ** *********, Canada *** ********** * '* ****** local ********' ** *** ***** ********. Because *** ********* ** ******* ******* on ***** ** ***** ******** ********, the ******* ** *** ******** ** a ******** *****. *******, ******* (** perhaps ******* **) *** *********** ** geography, *** **** ******** ****** ** adopted ** * ***** ***** ******* and ** * ********** *** *********** advanage *** * ******* ******.

***********

*** *** ********** ***** **** ******** but **** **** *********** ********** **** can ***** *** ********* *** ******* value ** ****. *** ********* ********* is ********** ** **** *** ********** who **** ***** ******** ***, ** course, ** ******* ** * ****** small ******.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts reporting, tutorials and software funded by subscriber's payments enabling us to offer the most independent, accurate and in-depth information.
Loading Related Reports