World's Best Alarm System Guarantees?

Author: Brian Rhodes, Published on Oct 14, 2012

In the cut-throat intrusion alarms industry, guarantees can make or break deals. Few companies have guarantee policies as bold as ADT, who issue several incredible promises, including $500 reimbursement if a theft occurs and full reimbursement for up to 6 months. Are these policies empty sales tool fluff, or do they carry value and distinguish ADT in a crowed market? In this note, we break down each policy, explain them, and evaluate their value to end users.

ADT's Guarantees

******** *** *****'* ******* ***** ************ *** ********** *******, *** is * *****-******** ******* ******** **** ******** ******* "*** '* pop" *********** ***** ************ *********. *******, ****** **** ***** *********,*** ****** ******* ******* ************** ****** *** ****** *** ****:

  • ***** ********** *********
  • ***** **** ******* *********
  • *****'* ******** *********

** *** ******** ***** ** ******* **** *****:

Theft *********** *********

*** ********* ********* ******* ** *** "***** **********" ******. **** element ******** ** "*** ** *** ********'* ********* ********* ** to $*** ** *** ***** ** * ******** ***** *** alarm ****** ** *****". ****** ***, *** *********** ** ********** for **** ** *** ***** ****** ***** ** ******* ******* material ******.

--

******** *** '**** *****' ** *** ****** ******* **** *********** details:

  • "*** ** ********’* ***** *** ******* **** ******" - ********** ** *** ********* *** ***** ****** ********, the ******** ***** **** *********** **** ******* *** ****** ***** points **** ******* ********. **** ***** ** ********* ** ***** unless ********** ** *** **** ** * ****** ******.
  • "******** ** *** ** *** *** ** ******* ***** *** ADT *********** ******* ********’* *****" - *******, *** ******** **** ** ******* ** ******* and ********** ********. ************, *** ******** ****** ******* ** ***** the ******** ************ **** *** ****** **** ****.
  • "******** ******** *** **** ****** ** *** ********* ***** ******, the ****** ****** ****** ***** (**) **** ** *** ******** loss *** ***** ** ********** ** ********* *******" - *******, *** ******** **** ****** * **** **** of *******, **** *** ******* ****** ****** ** ********** ********* within ***** (********) ****. ***** **** ******** ************** *** ********* companies *** *******, ***** *** ** **** ********* ***** *** customer ******* *** **** ******** ** *** ********* ******* ** 3rd ******* ** **** ****** *********, ** ** ***** ** their ***.

******* *** ** ***** ********** *** *** *** ** **** hassle **** *** *****.

Money **** ******* *********

**** ****** ****** ** ****** *** '************ *********' ****** ** 6 ******, ********* ********** ********** ****. ***** *** ***** ** this ******* *** ****** $**** ** ***** **** ****, **** large ************ ********* *** **** ** ***** ** '** ********* asked'.

*******, *** **** ***** ***** *** *** ******/***** ** '***' things *****:

"** ****** *** *** ****** ********* ************ ** *** ****** to ******* *** ************/*******-******* *******, ** **** ****** *** ************ ****** and/or *** ********** **** **** ***** ** **** ********* ** resolve **** ********."

**** ** ******* *** * '** ********* *****' **** ******, ****** *** *** ***** *** ***** ** refuse ******* ***** *** ***** **** **** ******** *** ************/******* issues.

Mover's ******** *********

*** **** ********* ** *** ******:

--

*** ***** ****** ** **** ****** ** ** *********** ** existing *** ******** ***** **** ********** ** ***** **** *** company ******** **** ****. *** ******** ****** **** *** ****** is ******** ** * "**** ******** ******, **** *** ********** 10% ** ******** ********* (** ** $***)".

*** *********** ** **** ****** ** **** *** ******** **** have **** **** *** *** ** ***** *** ***** ***** before ******, *** **** **** * ******* ******** *** ** months *** ********** *** *** ******.

Manned ******** **********

******* ********* ** ** ***** '****** ********' ****** * ******* period ** **** ** ***** *****. ** **** *********, *** service ********* ** * **** ***** ******** ****** **** *** system ** ******* *** *** ********* ********** ****** ****** ** other *********** *** *******. ** **** **** ** ******, '***** alarms' *** *** *********, *** **** *** ********* **** *********** municipal *** *********** ** **** ********** *********. 

**** ******* ** ******* ** ******** *******/************** ***** ** ****** within * ********** ****. *** *******,********* ************** **** * ******* ** *********, ****** *** ********** * '5 ****** ***** ********' ** *** ***** ********. ******* *** guarantee ** ******* ******* ** ***** ** ***** ******** ********, the ******* ** *** ******** ** * ******** *****. *******, despite (** ******* ******* **) *** *********** ** *********, *** same ******** ****** ** ******* ** * ***** ***** ******* and ** * ********** *** *********** ******** *** * ******* player.

***********

*** *** ********** ***** **** ******** *** **** **** *********** conditions **** *** ***** *** ********* *** ******* ***** ** them. *** ********* ********* ** ********** ** **** *** ********** who **** ***** ******** ***, ** ******, ** ******* ** a ****** ***** ******.

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