UPnP Problems for Managed/Hosted Video

By John Honovich, Published on Aug 09, 2010

UPnP's indeterminate support presents significant problems. Managed/hosted video providers using UPnP risk widespread customer unhappiness. Two key issues predominate:

  1. Significant users lack UPnP support for a provider's UPnP implementation.
  2. Users cannot clearly, quickly and certainly determine their network's UPnP support.

We believe reason #2 (indeterminacy) is the most critical problem. Users can accomodate even technology supporting limited populations if conditions can be clearly identified (e.g., products supporting only Linux or Macs). However, knowing a network's UPnP compatability with a given product is neither simple nor straightforward for even technical users.

Our UPnP LinkedIn discussion [link no longer available] and email conversations offer interesting perspectives on this issue:

  • "I'm in various routers most every day setting up port forwarding and most all of them I see have settings to allow enabling UPnP. However, I never even try it anymore. Not for any security reasons, but because (at least when I WAS trying it out more than 3 years ago) it rarely succeeded in enabling port forwarding."
  • "Our experience is that straight UPnP works slightly under 50% of the time"
  • When UPnP is deployed in an unprotected network or in a network with a large number of devices, it could give migraine to SysAdmins."
  • The problem with UPnP is that its not universal, and it's not always plug and play."
  • [Our UPnP experience] has been pretty bad. They both depend on "external" things behaving rationally and per specification"

Most hosted/managed video providers use an application layer VPN (or simply require manual port forwarding). In our current reviews, UPnP dependency was required only by Archerfish Solo.

2 reports cite this report:

10 Manufacturer Cyber Security Compared on Dec 13, 2016
With the rise in exploits and growing awareness of cyber security issues in...
Problems Remain with Cernium's Archerfish Cameras on Apr 14, 2011
In August 2010, we conducted an in-depth test of Cernium's Archerfish Smart...
Comments : Members only. Login. or Join.

Related Reports

Milestone Has Problems on Oct 01, 2019
Milestone has problems. While the company previously excelled in the shift to...
Top Video Surveillance Service Call Problems 2020 on Oct 23, 2020
3 primary and 4 secondary issues stood out as causing the most problems when...
Covert Elevator Face Recognition on Oct 24, 2019
Covert elevator facial recognition has the potential to solve the cost and...
Converged vs Dedicated Networks For Surveillance Tutorial on Feb 12, 2020
Use the existing network or deploy a new one? This is a critical choice in...
Masks Cause Major Facial Recognition Problems on Feb 24, 2020
Coronavirus is spurring an increase in the use of medical masks, which new...
Worst Manufacturer Technical Support 2020 on Oct 15, 2020
4 manufacturers stood out as providing the worst technical support to ~200...
Facial Recognition: Weak Sales, Anti Regulation, No Favorite, Says Security Integrators on Jul 07, 2020
While facial recognition has gained greater prominence, a new IPVM study of...
Biggest Low Light Problems 2019 on Nov 08, 2019
Over 150 integrators responded to our survey question: "What are the biggest...
Mobile Access Control Usage Statistics 2020 on Sep 21, 2020
Most smartphones can be used as access control credentials, but how...
Faked Coronavirus Fever Detection, Athena Used Hikvision; Responds - Selling NDAA Compliant Cameras, Pledging 50% Of Profits to Victims on Mar 24, 2020
US company, Athena Security, faked its coronavirus fever detection marketing,...
Wide Dynamic Range (WDR) Guide on Oct 01, 2019
Understanding wide dynamic range (WDR) is critical to capturing high quality...
Verkada Video Quality Problems Tested on May 23, 2019
Verkada suffers from numerous video quality problems, not found in commercial...
Wireless / WiFi Access Lock Guide on Nov 12, 2019
For some access openings, running wires can add thousands in cost, and...
Verkada Notification Outage on Dec 12, 2019
Verkada is suffering an event notification outage and analytic search...
The Problem With Fever Detecting Thermal Sunglasses on Apr 15, 2020
While the media has promoted using thermal sunglasses to detect fevers, this...

Recent Reports

ISC Brasil Digital Experience 2020 Report on Oct 23, 2020
ISC Brasil 2020 rebranded itself to ISC Digital Experience and, like its...
Top Video Surveillance Service Call Problems 2020 on Oct 23, 2020
3 primary and 4 secondary issues stood out as causing the most problems when...
GDPR Impact On Temperature / Fever Screening Explained on Oct 22, 2020
What impact does GDPR have on temperature screening? Do you risk a GDPR fine...
Security And Safety Things (S&ST) Tested on Oct 22, 2020
S&ST, a Bosch spinout, is spending tens of millions of dollars aiming to...
Nokia Fever Screening Claims To "Advance Fight Against COVID-19" on Oct 22, 2020
First IBM, then briefly Clorox, and now Nokia becomes the latest Fortune 500...
Deceptive Meridian Temperature Tablets Endanger Public Safety on Oct 21, 2020
IPVM's testing of and investigation into Meridian Kiosk's temperature...
Honeywell 30 Series and Vivotek NVRs Tested on Oct 21, 2020
The NDAA ban has driven many users to look for low-cost NVRs not made by...
Ubiquiti Access Control Tested on Oct 21, 2020
Ubiquiti has become one of the most widely used wireless and switch providers...
Avigilon Aggressive Trade-In Program Takes Aim At Competitors on Oct 20, 2020
Avigilon has launched one of the most aggressive trade-in programs the video...
Mexico Video Surveillance Market Overview 2020 on Oct 20, 2020
Despite being neighbors, there are key differences between the U.S. and...
Dahua Revenue Grows But Profits Down, Cause Unclear on Oct 20, 2020
While Dahua's overall revenue was up more than 12% in Q3 2020, a significant...
Illegal Hikvision Fever Screening Touted In Australia, Government Investigating, Temperature References Deleted on Oct 20, 2020
The Australian government told IPVM that they are investigating a Hikvision...
Panasonic Presents i-PRO Cameras and Video Analytics on Oct 19, 2020
Panasonic i-PRO presented its X-Series cameras and AI video analytics at the...
Augmented Reality (AR) Cameras From Hikvision and Dahua Examined on Oct 19, 2020
Hikvision, Dahua, and other China companies are marketing augmented reality...
18 TB Video Surveillance Drives (WD and Seagate) on Oct 19, 2020
Both Seagate and Western Digital recently announced 18TB hard drives...