Mobotix Software 'Truly Horrible'

By John Honovich, Published on Jun 10, 2010

The UK's most well known security publication has tested Mobotix's product and judged their MxControlCentre software to be 'truly horrible'. The money quote:

"MXControlCentre is truly horrible. It’s far from intuitive, the layout and labelling makes it really difficult to use and, on our setup at least, was prone to random crashes.... It’s a baffling design, defying well-established conventions to the point that hardly anything works as expected and functions that should be easy and accessible are buried in menus or hidden behind perplexing toolbar icons."

We are not surprised given that in our own tests, we rated Mobotix's simplicity to be weak and warned about the problems therein.

Mobotix's proponents emphasize that the software is free and that it has many advanced functionalities. We agree with the value of both points. However, this is significantly offset by the usability problems the software creates for many users.

Maybe a decentralized architecture is the way of the future and certainly Mobotix has developed an attractive solution for power users. However, Mobotix has to radically simplify their client usability if they aim to be delivere decentralized solutions to the broader security market.

4 reports cite this report:

Winners and Losers Fall 2011 on Sep 25, 2011
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T24 Test Criticisms Reviewed on Dec 16, 2010
In this note, we review the key criticisms of Mobotix's T24 access control...
New Products Reviewed Fall 2010 on Oct 12, 2010
In this report, we aggregate all our new products reviews for Fall 2010...
T24 IP Door Station Cameras Examined on Oct 04, 2010
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