American Camera OEM / Online Retailer Interviewed

Author: Carlton Purvis, Published on Apr 10, 2014

A little-known company produced a marketing video comparing its cameras to Chinese giants Dahua and Hikvision, becoming a topic of conversation. Here is the video:

So who is Empire Security, and where did they come from? We interview one of the owners to find out.

* ******-***** ******* ******** * ********* ***** ********* *** ******* to ******* ****** ***** *** *********, ******** * ***** ** ************. **** ** *** *****:

** *** ** ****** ********, *** ***** *** **** **** ****? ** ********* *** ** the ****** ** **** ***.

[***************]

Who ** ****** ********?

***** ******* *** ****** ** ******** *********** *******, **** ****** and *** **** ******* * ******** ****** ******** ** *** York. *** ****** *** ***** ** ***** **** **** ** many ****** ***** ******* **** ** *** ****.

****** *** ******** **** **** ***** ********* ******** *** **** surveillance ************. ** ******** ** ***** **** **** ********** ***** it ** ***** *********. ****** **** ********* ** *** ***********, enrolled ** * *** ******* ** ************ *** *** ******** in *** ****.

****** **** *** ******** ****** ******** ** ********* ** * business *** ** **** ********* ** **** ** ***********.

“**’* **** **** ********* ** **** **** *** ** *** their *******. **’* **** **** *** ** **** ****** ** the ********** **** *** ** ****** **** * ***** *********** so ** ***** ** *** ******* ** ***** ********,” ** said.

****** **** ****** ******-*********************.

**** **** ************ ***** ********* **** **** **** ****** **** repairing *********. ******* **** ** **** ** **** ******* **** surveillance *******; ****** ******** *** *******. **** ***** *** ******* from *** **** ** **********, ***** ******** ***** **** ***** be ****** ** * ********* **** (** **** ******* **** the ***** ** *** ****** *** * *********) *** ******** costs *** *******.

Finding * ************

***** ****** *** ******** **** *****, ** ******* *** ****** of ************* *** ********* ********* ********.

“** **** ***** ****, *** ** **** ****** ****’* **** the ******* ********* **** ** ****** *** **** ********* ******,” he ****.

**** ****** ** * ******** **** ** **** **** *** met **** ******* ************* ***** **** ***** *** **** **** felt ***** ******* **** **** ******.

“** **** ******* *** **** ******** ************** *** **** ******** features ***** ** **** *** ********* ****** *** ****,” ** said. *** ******* **** ***** ****** ****’* *****-* ******. ******* it *** ******* ** *** ** ****, ****** ***** ***** more ****** **** ** ****** *** **** *** ****** ********* online ** **** *** ******.

“** **** **** ******* *** ** *** ******* ** ******* 200 ** * **** ** ****. ****** ****** ** ****** like *** ************** ** ***** ** *** *******. ** ****’* what ****** ******* *** ********. ****** *** ****,” ** ****.

What **** *** ******** **** ***

******* **** ** ****** *** ******* *** *** ***** ** start ******* ****** ******* ** *** ****** ******. **** *** in **** *** ****’* **** ** ****** **** ******** **** off.

“**** ** ******* * *** ** ****** **** ***** ********** low-end ****** ******* -- ********* ***-*** *** *** ** ******* were ***** ****** *** *** **** ***** **** *********,” ** said. “** ***** **** *** ****** *** **** * ****** camera *** ** **** ****** ******* *** * ********* ****** than **** *** ***. ** **** [** **** ****] **** a ****** ** ***** ********* ********* ****. ** *** ** we ****, ** **** *** ***** ******* ** ***** *** TVL ******* ** *** *.*. *** ****’* **** ****** ******** our ********* ****. **** ***** * **** ***** ***** ********* started ******* ****.”

****** **** ***** ******* *** ***** **** ** *** **** selling **** **** ***** ******** *** *** ************** * ****** ****** *** ** ******* *** ***** ********* **** **** sell ******* *******, ********** *** ************.

**** ** ******'* ********* **** ******* **** ** *****, ******** they *** ****** ******* *** ***** *********.

Sales *******

****** **** *** **** *** ******* ***** $* ******* ** revenue *** ** ********* ** ** $* ******* *** *** current ****. ** ******** ** ************* *** ***** ****, *** company ***** ***-**** ******* *** *****.

** *** ******, ** **** ** **** ** ********* ******* (*.*., **** ** ********** ** ******** $**, *** ** ********** IR, ********* ****** *** $***).

"*** **** ** ******* ****, *** ********* ***** ** *** client ** *** ****. *** ********** *** * ******** ******** to **** *** ********* *** **** ****** ** *** ******," he ****.

Recent ************

****** ******** ***** ********** ***** **** *********** **** *** ******* manufacturing *** ******* *** **** ****** * ******** *** *********** department ** ** **** ** **** *** **** *** *** line ** *******.

“** ******** ******** ** *** ******* **’** **** ********* **** for **** ***** ***. ** **** * ***** ********* ***** in *** ******* ** **’** ****** ** ** **** *&* and ******** ** ******'* **************. ** **** ** **** *** dealers *** ********** ********* ****** ** ****,” ** ****. *** his **** ** ***** ******* *** *.*. *** ***** ** help *** *********** *******.

**** ******* *** ************ *** *** ******* *** *.*. *****, but *** ******* ************ *** ********* *** ** **********. ********** was **** ****** ******* ******* ** ** ****** *** **** of **** ** *** ************ ***** *** ** ******* ****** including *******, ************ *** *** **** ****.

The ******* **** ***** ***** * ********

“*** ** ***** ** ** **, *** ******** ******** ** very ***** ... *** ** *** ******* ***** ** ******** into *** ******** ****** ******** ** ******* *** ******* **** those ********* *** **** **** ***** * **** ****,” ** said. “******** *** **** ** ******** ** *********. ** *** beginning, ** *** ***** *** *** *** *** ***’** ******* hard ***** ****** ***. *****’* * *** ** ****** *** miscues. *** *** ******** ********, *** ******* **** ** ******* that *********** *** *** **** **** **** ********** *** ******* into **** ****** **** ******** ****.”

Response ** ******* *** *** ** ****** *** ******* *** ****** **** ***** ** *********

****** **** **'* ***.

"* ******'* *** ***** ******* *** ******, ** ** *** subjective. ** **** ***** ******* *** ***** *** ********* ** they **** **** ******* ** ***** *** ****** **** *** last **** ***** ** ****** *** ** *** ******* ******** companies ** *** ******. ** **** **** ***** *** ********* up ***** **** **** **** ***** *******. *******, ** ** some ****** ***********. ** ***** *** ********* ** ********* ******* for ***** ***** ...  * *** ** *** ****** ******** like **** *********** ******* ** ***** **** **** *** ***** when **** *** ***** *** ***. **** ****'* ****** *** more ****** ******** **** **** ***'* **** *** **** *** also ******* ******** **** *** ** **** *** **** *****, bigger *******."**** ********* ****.

Comments (3)

I knew a little computer repair and parts business once when I was a network technician at a newspaper company. Back in the mid to late 90's we had them fix our terminals and monitors, and bought parts to repair and sometimes assemble whole computers before standardizing on buying brand name computers from HP and Dell.

Their name back then was Kaltech. They are now better known as Digital Watchdog.

Do they have many quality control issues? How do they handle tech support? Do they write their own instruction manuals, or do they rely on the manuals produced by the manufacturers? What are their margins like?

We sampled one of their budget ES 1080P IP cameras and it was pretty bad. It's specs said 30FPS, but anything over 15FPS would lock it up. It also lacked ONVIF support, so integrating it was going to be difficult. Another issue was that the analog output on the pigtail wasn't functional. Not sure why it was there if it wasn't intended to work. There was a pretty long list of issues and the kicker was really buggy firmware. It was intended to look like the Dahua UI, but it was just really buggy and hard to use.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Most Recent Industry Reports

VMS Server Sizing on May 25, 2018
Specifying the right sized PC/server for VMS software is one of the most important yet difficult decisions in IP video surveillance. In the past...
China: Foreign Video Surveillance Is Security Risk on May 25, 2018
The Chinese government has long acknowledged that foreign video surveillance is a 'risk to national security' and has increasingly and almost...
US House Passes Bill Banning Gov Use of Dahua and Hikvision on May 24, 2018
Today, the US House of Representatives passed H.R. 5515, a bill that includes a ban on the US government's use of Dahua and Hikvision. This follows...
Hanwha Wisenet X Analytics and VMD Test on May 24, 2018
Continuing our updated testing of camera analytics, we tested Hanwha's Wisenet X analytics for over two weeks in multiple scenes, indoors and out,...
Ambitious Mobile Access Startup: Openpath on May 24, 2018
This team sold their last startup for hundreds of millions of dollars, now they have started Openpath to become a rare access control small...
Amazon's "Dangerous New Face Recognition Technology" Says ACLU on May 23, 2018
The ACLU has caused a stir, with a new report Amazon Teams Up With Law Enforcement to Deploy Dangerous New Face Recognition Technology,...
Software Only VMS vs NVR Appliances on May 23, 2018
Should you buy your own PC/server and load VMS software on it or get a turnkey appliance (both hardware and software, e.g., NVR, Hybrid DVR) from a...
Buy Arecont: Top Bid $10 Million Cash on May 22, 2018
Last year, Arecont had a deal for a purchase price of $170 million (see Failed Arecont China Acquisition). This year, Arecont has a deal for a...
Installing Box Cameras Indoors Tutorial on May 22, 2018
This tutorial starts our physical installation for video surveillance series, starting with Box Cameras, one of the oldest and most basic types....
The Hikvision Smart Classroom Behavior Management System on May 22, 2018
Hikvision's rapidly growing offering of analytics, which we most recently examined with Hikvision's ethnic minority analytics, is now going into...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact