Examining Retail Video Analytic Success

Author: John Honovich, Published on Jul 31, 2009

An interesting video of a Cisco account manager demoing retail video analytics has been posted. In it, the Cisco manager claims that the system can tell the difference between store employees and customers and can tell if an employee has been standing around too long or on a 'smoke break'.

While I am sure there is some way to do this, the big 2 questions one needs to consider is (1) what type of customer specific optimization this requires and (2) how often is the system wrong. It's likely that this rarely is tried in production simply because of the difficulty of solving those two questions.

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