Exacq Breaks Avigilon Integration

Author: John Honovich, Published on Jan 20, 2014

IPVM testing has verified that Exacq has broken integration with Avigilon cameras. Up until mid year 2013, Exacq's releases immediately identified and recognized motion detection from Avigilon H3 cameras but now they do not. This is an especially important since Exacq does not support server side motion detection, forcing Avigilon cameras to record only continuously and with no markers to show movement.

Here is a video showing Avigilon cameras on the last Exacq release support Avigilon fully compared to the latest Exacq version:

**********, ***** *********** ********** ******** ******* *** ********* ***** ****** detection. *** **** ** ***.

***** ********* ** **** *********, ******:

"**** ** *** ******** ****** *** **** **** ****** ** supported *************, ***************** ***** **** ****** ** * ********* *** ** *** Avigilon *******."

****** ****,

"** **** *********** ******* ** *** ***** ****-** ** *** 5.4 *** *.* ******** ** ******* ******* *. ** **** tested ******* ***** ***** ****** ****** *** ***** ** ************ provide *******. ** ****’* **** *** ****-** ****, ** ** any ****, **** *** ******** ******."

Avigilon *** *******

****** ***** ****** ******** ******* **** ***** ************ *********, * configuration **** **** ** ***** *.* ********** ********** ******** ****** events:

{ "************": "********", "******": { "*****": [ { "****": "**********/***************/", "data": { "****": "************", "**": "*", "***": "*" } } ] }

** ********* ******* *** ******** ****** ******, ***** *** ******** add **** ***** ** **** **** *** **********.******** ***** ** *** ***** ****** *********. ** **** ************ **** ****(******* ** ** ******* *.**.*.****) **** *** ******** ******* ********.

****:***** **** **** ***** **** **** ***** ******** **** ****** updates *** *******, ** ***** ****** ** ******* *** ** overwrite **, ** ******** **** ** *** ******** ******* ***** updating).

****, ** ** *****, **** ********** ** *** ******** ** Exacq.

********

*** ******** **** ** **** ******* *****'* '*****' ** *** Exacq ** *** ********** ***** *** ***********?

***** ****** ****:

"****** *** ***** ***** ** *** ******** **** *** ********* and *** ***** ** *********** **** *** ****** ******. ** maintain * **** ** ********* ****** ***** ** ********** *************. At **** **** *** *********** *** *** ********** ** **** opportunities **** ***** ******* *** *********** ** ****** ******** *******."

*******, ** ** ******** ** **** **** '***********' *********** ******** does ******* ******* **** ** *** ******* ******* ** ***** ** ******** ** the ****** ** ****. ****, ********* ***** ******* ***** *************** *** **** ********** ********* **** ********, **** ** ***,**&*,********* *****.

**** *** *** **** ** ******** ******* ***** ** ***** this ** *********** ******** / ******* ** ********. ******** ** very **** ***** *** ***** ********** ***** ******* *** *** to *** *********, ***** ***** **** ** *** ******* ** Exacq, ** ******** **** ***** ****** ***** **** ***** *** is ****** **** ******** ***** *********** ** *** *******.

** *** ***** ****, ******** *********** **** ******** ******* *** not **** *****, ** ** **** **** ********* ******* ******** to ****** ** ********'* *** ****** ***** *** ******** **** to **** ******** *******.

******** *******, ******* ******* *** ***** ** ******** / ***** systems *** ****** ** *** ****** ** ******* ** **** *** **** ***** *** *** ***** ** rectify.

Comments (23)

Wow. Didn't see that coming.

Scot, are you a dealer of both? How much impact do you see this having on you?

Yes, we have good relationships with both companies, but I don't really have a dog in this fight. I honestly don't see a huge impact on us, other than just the fact that I hope we can put the genie back in the bottle rather than watching the rest of this movie.

This is a bad move by Exacq. It obviously worked before and still does with the hack, so why play games like this?

It's ironic because Avigilon's marketing about their ONVIF support is clearly worse and more misleading but this move by Exacq appears to be far pettier and more akin to actual 'sabotage'.

There's obviously a difference between providing functionality and making it disappear by spite, as opposed to simply not providing it in the first place and possibly adding it down the road, especially where you have customers who might have depended on that functionality and will no longer have access to it out of the box following an upgrade.

The other thing customers might not appreciate is being told, as you were, that Avigilon cameras were never supported by Exacq, which is blatantly false.

I'm assuming their logic was that since Avigilon typically pushes end-to-end systems, including their VMS, removing support for Avigilon cameras might not have much of an impact.

Another big mistake they are making with this move is to make it more difficult for users who might be interested in moving away from Avigilon at some point to do so without incurring large initial costs related to camera replacement, essentially locking themselves and their channel partners out of that market.

I'm sure Avigilon reps and partners will have a field day with this.

The other thing it does is send a message out that competition from Avigilon is becoming more and more of a concern for them. Coming from a company like Tyco, I'd say that's a very strong message and can be interpreted in a lot of different ways depending on who is listening.

Avigilon has been a real threat for big incumbents for at least a year, if not two. Privately, it's widely acknowledged. Publicly, you know how this industry works...

At their growth rate and now size compared to the much lower industry average growth, they are obviously taking share away from incumbents.

The Exacq move, though, is weird, because Exacq has a much stronger competitive positioning and better growth rate than most of the competitors being impacted by Avigilon.

I agree. Whatever the reason was at the time, it doesn't seem to have been thought thru very well.

I'd be curious to know how consultants and integrators reacted if they had customers using Exacq who had Avigilon cameras installed when this came about.

Tyco, Tyco, Tyco.

But Tyco/ADT sells alot of Avigilon product

On the Tyco topic: The Tyco/Exacq acquisition was announced June 19th, after 5.6 was already out (June 11th). The dates are close but it's pure speculation whether the two are related.

Possibly, but listening to the video and looking at the file version info below the script, 5.4 and 5.10 are being compared, which would imply this change was made well after the Tyco/Exacq acquisition.

Yes, 5.4 and 5.10 were compared in the video, simply to show the last version in which the motion integration worked (5.4) and the most current version (5.10). 5.6 is the release which removed the Avigilon motion events, which was released before the Tyco acquisition.

Thanks for the clarification Ethan.

Obviously, Exacq has been concerned for a while if that's the case and I'd say the comments in my first reply to John still stand.

I wouldnt be surprised that with the tight relationship betwen Avigilon and Tyco that Tyco didnt mandate this well before annoucing public purchase.

Why would Tyco mandate this? And is Tyco's relationship with Avigilon really that tight? Tyco IS carries lots of surveillance manufacturers and only recently picked up Avigilon.

I don’t really think that Tyco would have wanted it, but if it was somehow contractual with the resale agreement of Avigilon through Tyco. Avigilon reports having added pretty substantial focus on strategic accounts of which Tyco was one of them in late 2012 earnings report. I would suspect much of the focus was on the fine print of the agreement. We have in the past been vendors for specific product types in different business segments, where the manufacturer would threaten discontinuing support of us if we picked up and offered a rival product line.

This is just speculation of course, and we dont sell Avigilon, so its no worries over here with that respect, but am concered about future changes Tyco could/will make with exacq.

having worked in both large and small companies in various forms in both business and product development, my guess is that there was not an over arching plan. It probably was just one of those things that early on someone in engineering added support to the camera line becuause they thought they were doing the right thing.

However, it probably never went through the proper business/partner process & paperwork. Then somoene noticed that the config file didn't match the official list of supported cameras, so they deleted the ones that didn't match up, and didn't really think about it too much.

I could be way wrong here, and we'll probably never know for sure, but I've seen things like this way more often than I would care to admit.

Maybe but they certainly know now that it works and that people care so it begs the question: why don't they just put it back in?

Question to you John; why do you always use Exacq in your surveillance tests? Is it because Exacq is your personal favorite? Exacq could be a good platform for various experiments as long as it continues to support integration with all known camera manufacturers (including the 'competitors'). As an integrator, I'll be disappointed by such moves by Exacq where it limits integration.

Using a VMS, instead of something like VLC, is important so that we can lay out cameras side by side, digitally zoom, compare, etc.

The only question is really - what VMS to use for our IP camera tests?

Exacq has been good for testing because it's lightweight, super quick to install and upgrade and supports lots of cameras.

This move by Exacq is stupid but we have a workaound.

John,

Is this still the case that Exacq will only record Avigilon cameras continously as they dont support the cameras motion detection?

thanks!

Yup, that's correct. You can try the workaround we discuss above, but test it before counting on it, as it's now several versions past.

Login to read this IPVM report.
Why do I need to log in?
IPVM conducts unique testing and research funded by member's payments enabling us to offer the most independent, accurate and in-depth information.

Related Reports

The Fastest Growing Video Surveillance Sales Organization Ever - Verkada on Apr 17, 2019
Verkada has the fastest growing video surveillance sales organization ever. In less than 2 years, they already have more salespeople in the US...
Dahua Repositionable IR Multi-Imager Camera Tested on Apr 16, 2019
Dahua has released their first repositionable multi-imager camera, the Multi-Flex 4x2MP, claiming integrated IR, true WDR, and flexible...
Axis Supports HD Analog on Apr 15, 2019
In 2017, Axis declared 'Everything is IP': Now, in 2019, Axis has released support for HD analog, with their new encoders.  Why the change?...
ISC West 2019 Report on Apr 12, 2019
The IPVM team has finished at the Sands looking at what companies are offering and how they are changing their positioning. See below for 50+...
Spring 2019 50+ New Products Directory on Apr 08, 2019
We are compiling a list of new products for Spring 2019 and have over 50 already. Contrast to Fall 2018 New Products Directory and Spring 2018...
Airship VMS Profile on Apr 03, 2019
Airship has been developing VMS software for over 10 years, however, with no outside investment, and minimal marketing, the company is not well...
Dahua Favorability Results 2019 on Apr 01, 2019
Dahua favorability declined, in IPVM's 2019 integrator favorability series, driven by their backdoors, resulting in mass hacking and US government...
Panasonic Favorability Results 2019 on Mar 27, 2019
Panasonic favorability declined, as the company struggled to find its way amidst a changing market and its ill-timed decision to become a Dahua...
Casino Security Consultant Carl Lindgren Interview on Mar 26, 2019
For more than 20 years, Carl Lindgren worked as a casino surveillance pro, while being active (and sometimes outspoken) on various online video...
Favorite Video Storage / Server Manufacturers 2019 on Mar 25, 2019
189 integrators answered this question: "What is your favorite storage device / server manufacturer for recording video? Why?" In general...

Most Recent Industry Reports

The Fastest Growing Video Surveillance Sales Organization Ever - Verkada on Apr 17, 2019
Verkada has the fastest growing video surveillance sales organization ever. In less than 2 years, they already have more salespeople in the US...
Door Operators Access Control Tutorial on Apr 17, 2019
Doors equipped with door operators, specialty devices that automate opening and closing, tend to be quite complex. The mechanisms needed to...
Securadyne CEO: IPVM 'Entertaining For An Ignorant Few' on Apr 16, 2019
Securadyne's CEO Carey Boethel is unhappy with IPVM's report - Failed Integrator Rollup, Securadyne Sells to Guard Giant Allied. Indeed, he...
Dahua Repositionable IR Multi-Imager Camera Tested on Apr 16, 2019
Dahua has released their first repositionable multi-imager camera, the Multi-Flex 4x2MP, claiming integrated IR, true WDR, and flexible...
Strong ISC West 2019 For Manufacturers But Concerns For 2020 March Move on Apr 16, 2019
ISC West 2019 was strong for manufacturers, according to new IPVM survey results of 100+ manufacturers, consistent with 2018 results. However,...
Axis Supports HD Analog on Apr 15, 2019
In 2017, Axis declared 'Everything is IP': Now, in 2019, Axis has released support for HD analog, with their new encoders.  Why the change?...
Alarm.com Favorability Results 2019 on Apr 15, 2019
The once dot com startup has evolved to become a core provider for home security and is now expanding into commercial. In their first entry in...
UK Camera Commissioner Calls for Regulating Facial Recognition on Apr 15, 2019
IPVM interviewed Tony Porter, the UK’s surveillance camera commissioner after he recently called for regulations on facial recognition in the...
ISC West 2019 Report on Apr 12, 2019
The IPVM team has finished at the Sands looking at what companies are offering and how they are changing their positioning. See below for 50+...
Pole Mount Camera Installation Guide on Apr 11, 2019
Poles are a popular but challenging choice for deploying surveillance cameras outdoors. Poles are indispensable for putting cameras at the right...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact