DICE Matrix PSIM Examined

By Brian Rhodes, Published on Mar 05, 2013

Is it a PSIM, a central station platform, or an enterprise resource planning (ERP) software? Well, according to DICE, their Matrix offering [link no longer available] is all three. While best known for providing software for central monitoring stations, they also sell end-user packages. In this note, we examine DICE Matrix, its integrations, and positioning compared to other offerings.

"Any System, Anywhere"

DICE claims a wide number of system integrations. In addition to a standard fare of security/life safety integrations, the company offers a host of business operations/ accounting system integrations. The company draws no boundaries on what systems it will (attempt) to integrate with, simply stating that it's development team will integrate with 'any system, any where'.

Integrations

The 'off-the-shelf' integrations offered are substantial, but with any PSIM platform, one should check specific versions supported and level of functionality integrated. Specific integrations include: VMS SoftwareIP Camera (Device), Access Control Integration [link no longer available], Fire & Burglar AlarmsAsset Tracking/ GPS, Inspection Scheduling and Alarm Monitoring/Central Station. Other integrations include Accounting Systems (payment systems), Signature Capture (electronic ticketing), Call Routing/Disaster Recovery Hosting [link no longer available], Mobile Sales Management and Technician/Service Staff Management

Hosted Platforms

DICE hosts their PSIM. While some on-site integration is required for a 'converged' system, the company owns and operates a data center for this.  With Matrix hosted in the cloud, the company installs a local client that aggregates data from the site(s) into the datacenter. However, this requires a connection between the customer and DICE which increases complexity and potentially information security risk.

The cloud services DICE provides are based on its central station experience, with the facilities maintaining SAS70 and N+1 redundancy ratings.

DICE claims its hosted solutions are often 'less expensive for start-ups' and that their datacenter's equipment and application management are much better maintained at DICE, and problem resolution is faster and cheaper in their datacenter, than potentially being located at customer's site.

Matrix Interface

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

DICE provides several options for configuring the primary interface screen, with the typical GUI showing camera views on the left and the maps, reporting, or integrated system controls within tabs on the main window. Video controls are simple "VCR-style' buttons, and are primarily suited for fixed view operation. PTZ integration is model specific, and no panoramic/360 dewarping is supported at this time.

Regardless of the specific function tab selected, the view looks similar to the screenshot below:

Matrix Cost

DICE sells Matrix for a flat $7500 per license seat, regardless of number of cameras, doors or alarm inputs one has. Each subsystem connected (video, access, intrusion, etc.) costs an additional fee, with connections ranging in price between $5,000 to $20,000 USD. Any prerequisite enhancements to underlying systems software/ hardware is charged separately. DICE charges ~30% of the system's total value as an annual license fee.

Sales Channel

For security and alarms systems, DICE sells though integrators, but not directly to end users. When an integrator 'sells' DICE to an end user, a percentage of the licensing and maintenance fees are shared with the integrator. The exact percentage varies, and is negotiated on a case-by-case basis.

Competitive Offerings

DICE's two most stand out differentiators include its deep experience in managing similar large scale central station software and the relative low cost of its PSIM price structure.

Assuming a mid-tier system, with three operator seats, integrating four subsystems (ie: VMS, Access Control, Asset Tracking, and Intrusion) would ballpark around $65,000, with the yearly maintenance cost billing ~$20,000. That's significantly below most PSIM providers who add in numerous charges for on site server and software components plus a per device license (which can become very expensive for sites with thousands of combined cameras, doors and alarm points.

The closest comparable is likely Microsoft's PSIM. Like Microsoft, DICE Matrix has a hosted element, but the implementation of features is deeper. For example, Microsoft offers 'live view only' camera interface, where Matrix integrates with a number of recording systems. Unlike Microsoft, that charges a fee of $98,000 per year for system access, DICE charges a percentage in recurring fees. For smaller systems, DICE potentially offers a smaller total cost than other PSIM offerings.

On the other hand, those looking for very large scale PSIMs for critical infrastructure may prefer more advanced functionalities at higher costs. For instance, other PSIMs offer automated workflow management based on Standard Operating Procedures, automatic adjustment of rules based on threat levels, 3D mapping, GIS overlays, integration with military style systems, etc. As a more commercially focused PSIM, DICE would likely not compare for such needs.

Comments (0) : Members only. Login. or Join.

Related Reports

Dahua Critical Cloud Vulnerabilities on May 12, 2020
Dahua has acknowledged a series of cloud vulnerabilities that researcher...
Open Access Controller Guide (Axis, HID, Isonas, Mercury) on Sep 19, 2019
In the access control market, there are many software platforms, but only a...
Uniview Heat-Tracker Temperature Screening Series Examined on Apr 22, 2020
Uniview is marketing #UNVagainstCOVID19 with their Heat-Tracker series,...
Arcules CEO Retracts False GDPR Claim + Dahua and Milestone Claims Examined on Dec 03, 2019
Arcules CEO has retracted a false claim about his organization being a "fully...
Milestone Presents XProtect On AWS on May 04, 2020
Milestone presented its XProtect on AWS offering at the April 2020 IPVM New...
Verkada Falsely Claims "First Native Cloud-based Access Control and Video Security Solution" on Jun 18, 2020
Verkada's false claims continue, this time to be the first native cloud-based...
Axis / Avigilon Patent Litigation Ends With 3 Invalidated Patents on Sep 09, 2020
The multi-year, multi-district patent litigation between Canon and Axis...
Use Access Control Logs To Constrain Coronavirus on Apr 09, 2020
Access control users have included capabilities that are not commonly used...
Every VMS Will Become a VSaaS on Feb 21, 2020
VMS is ending. Soon every VMS will be a VSaaS. Competitive dynamics will be...
Integrator Acquisitions 'A Good Market' During COVID-19, Says Greybeards on Jul 28, 2020
Industry broker Ron Davis of the "Greybeards" says that the integrator and...
The NOT Outstanding Security Equipment Manufacturer 2020 on Oct 02, 2020
The "OSPAs" promised to be credible, transparent, and respectable. They have...
Verkada Salesman Falsely Alleges Competitor Bankruptcy on Jan 02, 2020
A Verkada salesman falsely told a large end-user that the user's VMS provider...
Drako's Companies (Brivo, Eagle Eye) Take $4+ Million in PPP Funds on Jul 14, 2020
While centimillionaire Dean Drako is the owner of two of the largest SaaS...
US GSA Explains NDAA 889 Part B Blacklisting on Jul 31, 2020
With the 'Blacklist Clause' going into effect August 13 that bans the US...
Risks Of Managing End User Passwords (Statistics) 2020 on Sep 11, 2020
Alarmingly, most integrators used spreadsheets to manage passwords, IPVM...

Recent Reports

Avigilon Aggressive Trade-In Program Takes Aim At Competitors on Oct 20, 2020
Avigilon has launched one of the most aggressive trade-in programs the video...
Mexico Video Surveillance Market Overview 2020 on Oct 20, 2020
Despite being neighbors, there are key differences between the U.S. and...
Dahua Revenue Grows But Profits Down, Cause Unclear on Oct 20, 2020
While Dahua's overall revenue was up more than 12% in Q3 2020, a significant...
Illegal Hikvision Fever Screening Touted In Australia, Government Investigating, Temperature References Deleted on Oct 20, 2020
The Australian government told IPVM that they are investigating a Hikvision...
Panasonic Presents i-PRO Cameras and Video Analytics on Oct 19, 2020
Panasonic presented its i-PRO X-Series cameras and AI video analytics at the...
Augmented Reality (AR) Cameras From Hikvision and Dahua Examined on Oct 19, 2020
Hikvision, Dahua, and other China companies are marketing augmented reality...
18 TB Video Surveillance Drives (WD and Seagate) on Oct 19, 2020
Both Seagate and Western Digital recently announced 18TB hard drives...
Watrix Gait Recognition Profile on Oct 16, 2020
Watrix is the world's only gait recognition surveillance provider IPVM has...
Intel Presents Edge-to-Cloud Ecosystem for Video Analytics on Oct 16, 2020
Intel presented its processors and software toolkit for computer vision at...
Microsoft Azure Presents Live Video Analytics on Oct 15, 2020
Microsoft Azure presented its Live Video Analytics offering at the September...
Worst Manufacturer Technical Support 2020 on Oct 15, 2020
4 manufacturers stood out as providing the worst technical support to ~200...
Clorox Announces, Then Pulls, Fever Camera on Oct 15, 2020
For almost one week, Clorox was marketing fever cameras. The booming...
Faulty Hikvision Fever Cam Setup at Mexico City Basilica and Cathedral on Oct 14, 2020
Donated Hikvision fever cameras (claiming screening of 1,800 people/min. with...
Directory of 211 "Fever" Camera Suppliers on Oct 14, 2020
This directory provides a list of "Fever" scanning thermal camera providers...