DICE Matrix PSIM Examined

By: Brian Rhodes, Published on Mar 05, 2013

Is it a PSIM, a central station platform, or an enterprise resource planning (ERP) software? Well, according to DICE, their Matrix offering [link no longer available] is all three. While best known for providing software for central monitoring stations, they also sell end-user packages. In this note, we examine DICE Matrix, its integrations, and positioning compared to other offerings.

"Any System, Anywhere"

DICE claims a wide number of system integrations. In addition to a standard fare of security/life safety integrations, the company offers a host of business operations/ accounting system integrations. The company draws no boundaries on what systems it will (attempt) to integrate with, simply stating that it's development team will integrate with 'any system, any where'.

Integrations

The 'off-the-shelf' integrations offered are substantial, but with any PSIM platform, one should check specific versions supported and level of functionality integrated. Specific integrations include: VMS SoftwareIP Camera (Device), Access Control Integration [link no longer available], Fire & Burglar AlarmsAsset Tracking/ GPS, Inspection Scheduling and Alarm Monitoring/Central Station. Other integrations include Accounting Systems (payment systems), Signature Capture (electronic ticketing), Call Routing/Disaster Recovery Hosting [link no longer available], Mobile Sales Management and Technician/Service Staff Management

Hosted Platforms

DICE hosts their PSIM. While some on-site integration is required for a 'converged' system, the company owns and operates a data center for this.  With Matrix hosted in the cloud, the company installs a local client that aggregates data from the site(s) into the datacenter. However, this requires a connection between the customer and DICE which increases complexity and potentially information security risk.

The cloud services DICE provides are based on its central station experience, with the facilities maintaining SAS70 and N+1 redundancy ratings.

DICE claims its hosted solutions are often 'less expensive for start-ups' and that their datacenter's equipment and application management are much better maintained at DICE, and problem resolution is faster and cheaper in their datacenter, than potentially being located at customer's site.

Matrix Interface

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

DICE provides several options for configuring the primary interface screen, with the typical GUI showing camera views on the left and the maps, reporting, or integrated system controls within tabs on the main window. Video controls are simple "VCR-style' buttons, and are primarily suited for fixed view operation. PTZ integration is model specific, and no panoramic/360 dewarping is supported at this time.

Regardless of the specific function tab selected, the view looks similar to the screenshot below:

Matrix Cost

DICE sells Matrix for a flat $7500 per license seat, regardless of number of cameras, doors or alarm inputs one has. Each subsystem connected (video, access, intrusion, etc.) costs an additional fee, with connections ranging in price between $5,000 to $20,000 USD. Any prerequisite enhancements to underlying systems software/ hardware is charged separately. DICE charges ~30% of the system's total value as an annual license fee.

Sales Channel

For security and alarms systems, DICE sells though integrators, but not directly to end users. When an integrator 'sells' DICE to an end user, a percentage of the licensing and maintenance fees are shared with the integrator. The exact percentage varies, and is negotiated on a case-by-case basis.

Competitive Offerings

DICE's two most stand out differentiators include its deep experience in managing similar large scale central station software and the relative low cost of its PSIM price structure.

Assuming a mid-tier system, with three operator seats, integrating four subsystems (ie: VMS, Access Control, Asset Tracking, and Intrusion) would ballpark around $65,000, with the yearly maintenance cost billing ~$20,000. That's significantly below most PSIM providers who add in numerous charges for on site server and software components plus a per device license (which can become very expensive for sites with thousands of combined cameras, doors and alarm points.

The closest comparable is likely Microsoft's PSIM. Like Microsoft, DICE Matrix has a hosted element, but the implementation of features is deeper. For example, Microsoft offers 'live view only' camera interface, where Matrix integrates with a number of recording systems. Unlike Microsoft, that charges a fee of $98,000 per year for system access, DICE charges a percentage in recurring fees. For smaller systems, DICE potentially offers a smaller total cost than other PSIM offerings.

On the other hand, those looking for very large scale PSIMs for critical infrastructure may prefer more advanced functionalities at higher costs. For instance, other PSIMs offer automated workflow management based on Standard Operating Procedures, automatic adjustment of rules based on threat levels, 3D mapping, GIS overlays, integration with military style systems, etc. As a more commercially focused PSIM, DICE would likely not compare for such needs.

Comments (0) : Members only. Login. or Join.

Related Reports

Dahua Critical Cloud Vulnerabilities on May 12, 2020
Dahua has acknowledged a series of cloud vulnerabilities that researcher...
Milestone Presents XProtect On AWS on May 04, 2020
Milestone presented its XProtect on AWS offering at the April 2020 IPVM New...
Uniview Heat-Tracker Temperature Screening Series Examined on Apr 22, 2020
Uniview is marketing #UNVagainstCOVID19 with their Heat-Tracker series,...
Verkada Falsely Claims "First Native Cloud-based Access Control and Video Security Solution" on Jun 18, 2020
Verkada's false claims continue, this time to be the first native cloud-based...
Use Access Control Logs To Constrain Coronavirus on Apr 09, 2020
Access control users have included capabilities that are not commonly used...
Every VMS Will Become a VSaaS on Feb 21, 2020
VMS is ending. Soon every VMS will be a VSaaS. Competitive dynamics will be...
Drako's Companies (Brivo, Eagle Eye) Take $4+ Million in PPP Funds on Jul 14, 2020
While centimillionaire Dean Drako is the owner of two of the largest SaaS...
Dahua, Hikvision, ZKTeco Face Mask Detection Shootout on Jun 19, 2020
Temperature tablets with face mask detection are one of the hottest trends in...
65+ Security Industry Companies Take $50 Million PPP Funding on Jul 15, 2020
65+ security industry companies have taken more than $40 million in PPP...
Milestone Launches Multiple Cloud Solutions on Feb 18, 2020
Milestone is going to the cloud, becoming one of the last prominent VMSes to...
The Insecure Verkada Access Control System on Jun 25, 2020
While Verkada touts the security of its system and that how their new door...
Milestone Drops ISC West on Mar 06, 2020
Milestone has dropped ISC West, joining a long list of companies to cancel...
Wyze Fails To Deliver Own On-Board Analytics, Launches Novel Name Your Own Price Service on Jul 24, 2020
While Wyze failed to deliver their own onboard analytics to replace the...
Anyvision Layoffs on Mar 19, 2020
Anyvision has conducted a layoff, citing the impact of coronavirus, joining a...
Terrible Convergint Coronavirus Thermal Camera Recommendation on Apr 01, 2020
A week after Convergint disclosed falling revenue, pay and job cuts,...

Recent Reports

Dahua Taunts Australian Government, Continues To Sell Illegal Fever Cameras on Aug 10, 2020
Dahua is effectively taunting the Australian government by continuing to sell...
HID Releases VertX Replacement Aero on Aug 10, 2020
HID is replacing two established and broadly supported types of access...
NDAA Compliant Video Surveillance Whitelist on Aug 10, 2020
This report aggregates video surveillance products that manufacturers have...
Telpo China Temperature Tablets Tested on Aug 10, 2020
The provider for overseas companies ranging from Canon Singapore to US'...
Dangerous Hikvision Fever Camera Showcased by Chilean City on Aug 07, 2020
Deploying a fever camera outdoors, in the rain, with no black body, is...
"Grand Slam" For Pelco's PE Firm, A Risk For Motorola on Aug 07, 2020
The word "Pelco" and "grand slam" have not been said together for many years....
FLIR Stock Falls, Admits 'Decelerating' Demand For Temperature Screening on Aug 07, 2020
Is the boom going to bust for temperature screening? FLIR disappointed...
VSaaS Will Hurt Integrators on Aug 06, 2020
VSaaS will hurt integrators, there is no question about that. How much...
Dogs For Coronavirus Screening Examined on Aug 06, 2020
While thermal temperature screening is the surveillance industry's most...
ADT Slides Back, Disappointing Results, Poor Commercial Performance on Aug 06, 2020
While ADT had an incredible start to the week, driven by the Google...
AHJ / Authority Having Jurisdiction Tutorial on Aug 06, 2020
One of the most powerful yet often underappreciated characters in all...
SIA Coaches Sellers on NDAA 889B Blacklist Workarounds on Aug 05, 2020
Last month SIA demanded that NDAA 899B "must be delayed". Now that they have...
ADI Returns To Growth, Back To 'Pre-COVID Levels' on Aug 05, 2020
While ADI was hit hard in April, with revenue declining 21%, the company's...
Exposing Fever Tablet Suppliers and 40+ Relabelers on Aug 05, 2020
IPVM has found 40+ USA and EU companies relabeling fever tablets designed,...
Indian Government Restricts PRC Manufacturers From Public Projects on Aug 04, 2020
In a move that mirrors the U.S. government’s ban on Dahua and Hikvision...