DICE Matrix PSIM Examined

By: Brian Rhodes, Published on Mar 05, 2013

Is it a PSIM, a central station platform, or an enterprise resource planning (ERP) software? Well, according to DICE, their Matrix offering is all three. While best known for providing software for central monitoring stations, they also sell end-user packages. In this note, we examine DICE Matrix, its integrations, and positioning compared to other offerings.

"Any System, Anywhere"

DICE claims a wide number of system integrations. In addition to a standard fare of security/life safety integrations, the company offers a host of business operations/ accounting system integrations. The company draws no boundaries on what systems it will (attempt) to integrate with, simply stating that it's development team will integrate with 'any system, any where'.


The 'off-the-shelf' integrations offered are substantial, but with any PSIM platform, one should check specific versions supported and level of functionality integrated. Specific integrations include: VMS SoftwareIP Camera (Device)Access Control IntegrationFire & Burglar AlarmsAsset Tracking/ GPS, Inspection Scheduling and Alarm Monitoring/Central Station. Other integrations include Accounting Systems (payment systems), Signature Capture (electronic ticketing), Call Routing/Disaster Recovery Hosting, Mobile Sales Management and Technician/Service Staff Management

Hosted Platforms

DICE hosts their PSIM. While some on-site integration is required for a 'converged' system, the company owns and operates a data center for this.  With Matrix hosted in the cloud, the company installs a local client that aggregates data from the site(s) into the datacenter. However, this requires a connection between the customer and DICE which increases complexity and potentially information security risk.

The cloud services DICE provides are based on its central station experience, with the facilities maintaining SAS70 and N+1 redundancy ratings.

DICE claims its hosted solutions are often 'less expensive for start-ups' and that their datacenter's equipment and application management are much better maintained at DICE, and problem resolution is faster and cheaper in their datacenter, than potentially being located at customer's site.

Matrix Interface

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

DICE provides several options for configuring the primary interface screen, with the typical GUI showing camera views on the left and the maps, reporting, or integrated system controls within tabs on the main window. Video controls are simple "VCR-style' buttons, and are primarily suited for fixed view operation. PTZ integration is model specific, and no panoramic/360 dewarping is supported at this time.

Regardless of the specific function tab selected, the view looks similar to the screenshot below:

Matrix Cost

DICE sells Matrix for a flat $7500 per license seat, regardless of number of cameras, doors or alarm inputs one has. Each subsystem connected (video, access, intrusion, etc.) costs an additional fee, with connections ranging in price between $5,000 to $20,000 USD. Any prerequisite enhancements to underlying systems software/ hardware is charged separately. DICE charges ~30% of the system's total value as an annual license fee.

Sales Channel

For security and alarms systems, DICE sells though integrators, but not directly to end users. When an integrator 'sells' DICE to an end user, a percentage of the licensing and maintenance fees are shared with the integrator. The exact percentage varies, and is negotiated on a case-by-case basis.

Competitive Offerings

DICE's two most stand out differentiators include its deep experience in managing similar large scale central station software and the relative low cost of its PSIM price structure.

Assuming a mid-tier system, with three operator seats, integrating four subsystems (ie: VMS, Access Control, Asset Tracking, and Intrusion) would ballpark around $65,000, with the yearly maintenance cost billing ~$20,000. That's significantly below most PSIM providers who add in numerous charges for on site server and software components plus a per device license (which can become very expensive for sites with thousands of combined cameras, doors and alarm points.

The closest comparable is likely Microsoft's PSIM. Like Microsoft, DICE Matrix has a hosted element, but the implementation of features is deeper. For example, Microsoft offers 'live view only' camera interface, where Matrix integrates with a number of recording systems. Unlike Microsoft, that charges a fee of $98,000 per year for system access, DICE charges a percentage in recurring fees. For smaller systems, DICE potentially offers a smaller total cost than other PSIM offerings.

On the other hand, those looking for very large scale PSIMs for critical infrastructure may prefer more advanced functionalities at higher costs. For instance, other PSIMs offer automated workflow management based on Standard Operating Procedures, automatic adjustment of rules based on threat levels, 3D mapping, GIS overlays, integration with military style systems, etc. As a more commercially focused PSIM, DICE would likely not compare for such needs.

Comments (0) : PRO Members only. Login. or Join.

Related Reports on PSIM

Directory of 60 Video Surveillance Startups on Jun 25, 2019
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known. 2019...
Vidsys New President Interviewed on May 31, 2019
A decade ago, PSIM was hot with projections then of a billion dollar market by now. This has not come close to happening. However, Vidsys, one of...
Prysm PSIM Profile on Mar 05, 2019
A decade ago, PSIM promised significant potential but has always suffered from significant problems. Now, a number of PSIMs have either gone out of...
IFSEC 2018 Final Show Report on Jun 20, 2018
IPVM attended the IFSEC show for the first time this year. The Chinese took over the show, centered on Hikvision, flanked by Dahua, Huawei and a...
N3N "Truly Open Visualization Platform For Physical Security" Profile on May 09, 2018
A Cisco-backed startup, N3N, claims to deliver "the world’s first and only truly open visualization platform for physical security." The company...
Anixter Acquires 'PSIM Platform' Inner Range - "Heart of Our Technology Differentiation" on Apr 30, 2018
Anixter Security has made a bold move, acquiring what it calls a PSIM platform as part of a $150 million deal, with Anixter's CEO Bob...
Genetec Citigraf Big Data Platform Analyzed on Oct 26, 2017
A big industry debate is whether VMS software is now a commodity. However, Genetec believes it can charge a substantial premium for higher-end...
ASIS Show 2017 Final Report on Sep 27, 2017
ASIS is in Dallas for 2017 and this is our final show report (compare to our 2016 ASIS show report). When walking in, one is greeted with Dahua's...
CNL PSIM Profile on Sep 06, 2017
CNL has been one of the strongest advocates for PSIM, as one of the earliest entrants into the market releasing their command and control software...
Genetec Mission Control Tested on Jul 13, 2017
Genetec continues to move up market with their Mission Control, "Decision Support System", bringing PSIM-like procedures and incident management to...

Most Recent Industry Reports

Verkada People And Face Analytics Tested on Aug 16, 2019
This week, Verkada released "People Analytics", including face analytics that they describe is a "game-changing feature" that "pushes the...
Dahua OEM Directory 2019 on Aug 16, 2019
US Government banned Dahua OEMs for dozens of companies. The following directory includes 40+ of those companies with a graphic and links to...
Installation Course - Register Now on Aug 15, 2019
Register Now for the September 2019 Video Surveillance Install Course. This is a unique installation course in a market where little practical...
Axis Suffers Outage, Provides Postmortem on Aug 15, 2019
This week, Axis suffered an outage impacting their website and cloud services. Inside this note, we examined what happened, what was impacted...
Hikvision Scrutinized In The Netherlands on Aug 15, 2019
Hikvision is facing unprecedented scrutiny in the Netherlands, at the same time the US government ban has taken effect. This week, a Dutch...
Axis 4K Camera Shootout 2019 on Aug 14, 2019
Axis' 4K Q3518-LVE claims the "best video quality possible", with Lightfinder super low light performance, Axis' high end Forensic WDR, and...
CheckMySystems Company Profile on Aug 14, 2019
CheckMySystems says that too many users respond, "I get an email when something is wrong" when talking about their video system maintenance plan,...
Hikvision OEM Directory on Aug 13, 2019
The Chinese government-owned and US-government banned Hikvision has become the world's largest video surveillance manufacturer and generally hidden...
Biometrics Usage Statistics 2019 on Aug 13, 2019
Biometrics are commonly used in phones, but how frequently are they used for access? 150+ integrators told us how often they use biometrics,...
US Government Ban of Dahua, Hikvision, Huawei Takes Effect Now on Aug 13, 2019
The 'prohibition on use or procurement' of Dahua, Hikvision and Huawei products and 'essential components' take effect today, August 13, 2019, one...

The world's leading video surveillance information source, IPVM provides the best reporting, testing and training for 10,000+ members globally. Dedicated to independent and objective information, we uniquely refuse any and all advertisements, sponsorship and consulting from manufacturers.

About | FAQ | Contact