Mark already had cable from Comcast so when he started getting offers for their home security service, he was interested. He had recently moved into a new home and was about to leave on vacation for the first time after moving in. The family would be gone for a week, so he called Comcast and signed up. After having the two service for years, he says the system is easy to use, but he’s ready for a change. In an interview, he told us why. But first here's a rundown of Comcast's Xfinity Home Security Service:
Xfinity Home Security
With 21.6 million cable subscribers, Comcast is the largest “multisystem operator in the country”. IT's main revenue comes from cable, but it has expanded into Internet, and in recent years, home security services. The Comcast Xfinity Home Security service has been around since 2010. Shortly after, Time Warner Cable and Verizon also launched similar services and Cox Communications added home monitoring last year.
Comcast, known for it's "bundles" is using its reach to get customers to add security service as part of their packages. Forty-one percent of it’s new home security subscribers are existing customers. The company says it won't release the number of home security subscribers it has.
Currently pricing on the website shows that for $40.00 per month (or less if it’s bundled with cable and internet service) and a three-year service agreement, a person gets a touch screen controller, three door sensors, a motion sensor, a wireless keypad, two cameras, two lighting controllers and a thermostat controller. Mark has all of these except the cameras. Customers can add additional parts from an equipment list on the website.