Are Your CCTV Cameras Broken?

By: John Honovich, Published on Dec 01, 2010

Broken cameras are some of the most common and, ironically, solvable problems in video surveillance. Not only does this undermine confidence in users, it hurts public perception as broken cameras are viewed as wasted money.

A good example of this is a scathing critique by the UK's "Big Brother Watch". In their 23 page, anti-CCTV screed [link no longer available], the most common and compelling argument is how often cameras are broken.

Over the years, we've seen similar issues over and over again in different cities, applications, products, etc.

While most surveillance problems are the result of manufacturers, out of service surveillance systems are often the result of poor planning by security end users.

We see 3 core issues:

  • Failing to budget for long term system costs
  • Underestimating outdoor issues
  • Factoring in wireless maintenance costs

Let's break them down.

Failure to Budget

When deploying a system, almost all the attention goes to the cost and functionalities of the new products. While this is no doubt important, ignoring the costs for ongoing maintenance/monitoring is a common problem.

We understand that it can be hard for security end users to 'go back' and ask for more money. Tight budgets, security as a cost center, lengthy allocation processes, etc, etc. However, if you don't figure this out up front it will lead to ongoing problems (even with the 'best' products and installations).

Get Notified of Video Surveillance Breaking News
Get Notified of Video Surveillance Breaking News

As a rule of thumb, users should allocate 10-15% of initial installation price for annual service costs. If you spend a million dollars on a new system, you should have at least $500,000 to maintain it over the next five years. For background, review our LinkedIn discussion on pricing for maintenance contracts [link no longer available].

Underestimating Outdoor Issues

Outdoor cameras are significantly more likely to fail than indoor ones due to the elements (storms, heat waves, blizzards, cold freezes, hurricanes, monsoons, salt water, etc., etc.). While the specific conditions will vary by geographical region, cameras outdoors will fail.

Making matters worse is that servicing equipment outdoors is more difficult and costly. If the cameras are mounted high or out of the way, you often need to deploy a bucket truck to make even a simple repair.

Related Reports on Wireless

Last Chance - Register Now - October 2019 IP Networking Course on Oct 10, 2019
Last Chance - Register Now - Fall 2019 IP Networking Course. The course starts next week. This is the only networking course designed...
'Bunker Busting' Wireless Access Startup: Sure-Fi Profile on Oct 03, 2019
An access startup is claiming its 'bunker busting' wireless Wiegand radios can punch through 'any obstruction'. We examine their offering,...
Access Control Mustering Guide on Sep 30, 2019
In emergencies, determining where employees are located can be critical for knowing whether they are in danger. Access systems can be used for...
Directory of 69 Video Surveillance Startups on Sep 18, 2019
This directory provides a list of video surveillance startups to help you see and research what companies are new or not yet broadly known. 2019...
JCI Sues Wyze on Aug 21, 2019
The mega manufacturer / integrator JCI has sued the fast-growing $20 camera Seattle startup Wyze. Inside this note: Share the court...
ProdataKey (PDK) Access Company Profile on Aug 09, 2019
Utah based ProdataKey touts low cost cloud access, wireless controllers, and no dealer required national distribution availability. But how does...
Mobile Access Control Shootout - Farpointe, HID, Openpath, Nortek, Proxy on Jul 29, 2019
One of the biggest rising trends in access control is using phones as credentials but which offering is best? IPVM has tested five of the...
Siklu $400 Compact 60GHz Radio on Jul 24, 2019
Siklu first entered the video surveillance market with a $6,000 per link solution, is now aiming down market with their newest 60GHz wireless...
Genetec Synergis Cloud Link - Complex, Costly and Confusing on Jun 18, 2019
Genetec's Synergis Cloud Link is complex, costly and confusing compared to competitor access control architectures. Inside this note, we examine...
Favorite Wireless Manufacturers 2019 on Jun 12, 2019
Many wireless options exist for video surveillance but how are integrator's overall favorites? 170 integrators answered the question: What is...

Most Recent Industry Reports

Axis HD Analog Encoder Tested on Oct 11, 2019
Two years after declaring "Everything is IP", Axis has released their first HD analog encoder, the P7304, with support for AHD, CVI, TVI, and SD...
Dahua Celebrates PRC 70th Wearing Communist Party Hammer and Sickle on Oct 11, 2019
Dahua celebrated the PRC's 70th anniversary with a video of various Dahua employees wearing China Communist Party hammer and sickle pins as shown...
Last Chance - Register Now - October 2019 IP Networking Course on Oct 10, 2019
Last Chance - Register Now - Fall 2019 IP Networking Course. The course starts next week. This is the only networking course designed...
Network Optix NxWitness 4.0 Tested on Oct 10, 2019
Network Optix released Nx Witness 4.0, proclaiming new features like a deep learning analytics metadata SDK, increased H.265 support, and UX...
HID Fingerprint Reader Tested on Oct 09, 2019
HID has released their first access reader to use Lumidigm optical sensors, that touts it 'works with anyone, anytime, anywhere'. We bought and...
ONVIF Suspends Dahua and Hikvision on Oct 09, 2019
Dahua and Hikvision have been 'suspended', and effectively expelled, from ONVIF, immediately following US sanctions being placed on the 2 mega...
Hikvision And Dahua Sanctioned For Human Rights Abuses on Oct 07, 2019
In a groundbreaking move that will have drastic consequences across the video surveillance market, Dahua and Hikvision have been sanctioned by the...
Avigilon H5A Analytic Cameras Tested on Oct 07, 2019
Avigilon has released its H5A analytic cameras, claiming to "detect more objects with greater accuracy even in crowded scenes." We tested the...
Crisis At China's Largest VMS Provider, Netposa, Now State-Controlled on Oct 07, 2019
NetPosa, which bills itself as the PRC's largest VMS provider, is in a crisis. The firm is pursuing huge unpaid bills from clients, and its...
Knightscope Sells Just 1 Net New Robot In 6 Months on Oct 04, 2019
For the first half of 2019, US government records show that Knightscope has sold just 1 net new robots ('machines-in-network'), inching up from 52...