Subscriber Discussion

Xprotect 2021 R1 - Mobile Server Black Images ?

BE
Brian Elias
Oct 19, 2021

Just wondering if anyone has experienced issues with the mobile server in XProtect 2021 showing black images after a period of time (usually weeks)?

I had this problem after upgrading my test system, and worked extensively with Milestone support. It's a non-standard test system with a separate mobile server on a non-domain network...and the recording server operates on a non-standard port, etc. So, I attributed it to some combination of those factors. Milestone support attributed it to network instability, but I was not able to confirm this. Eventually I dropped it due to lack of time.

* *** ***** *** * ******* a ******'* ****** (******* **** **) to **** **. **'* * ****** single ****** ************, *** ** *** been **** ***** *** *+ *****. After ***** * ****, *** ****** server ******* ***** ******* *** **** thing. ******* *** **** ** *** in ** *** ****** ***, *** all ****'* ********* *** ***** ******. The **** ***** ******* **** ********** to *** *** ******. *** ***** feeds *** **** ** ***********. ********** the ****** ****** ******** *** *****, as **** **-*********** *** ****** ****** service.

*** ********* ******** **** **** *******.

*** *** **** ***** ******** ******* like ****:

****-**-**;*:**:** **;*****;*****************.****************;*** */* ********* *** **** aborted ******* ** ****** * ****** exit ** ** *********** *******

***

****-**-**;*:**:** **;*****;******.***.*********************: ** ********* *** ********* on * *********** ******* **********; ** System.Net.HttpResponseStream.Write(Byte[] ******, ***** ******, ***** ****)** VideoOS.Mobile.Server.Service.WebSockets.CommunicationContextHttp.WriteData(Byte[] ****, ***** *****, ***** *****, Boolean ************)** *******.******.******.*******.************.****.********************`*.************(****** ******, ***** **********, Object ******, ****************** ******************)** *******.******.******.*******.************.****.********************`*.************(****** ************, IEnumerable`1 **********, ****** ******, ****************** ******************)** VideoOS.Mobile.Server.Service.VideoChannel.HTTP.HttpTransportChannelVideoOut`1.OnStreamData(Object ******, ***********`* **********, ****** ******)

** **** **'* ******, *** ********** Milestone **** ******* *** ********* (********) and ********* (**** ******).

*** **** ***** ** ******* ***********.

******.

Avatar
Sean Patton
Oct 19, 2021

**** ** *** ********* * **** seen ** *******, ******* ** **** a ****** "********" ************. ** **** some ****** ********* ******** ** *********** that *** ******* **** ********, *** I **** **** **** ********** ** Milestone ***********.

BE
Brian Elias
Oct 19, 2021

** ****** ****.

* **** *** *** *** ***** with * ******* *** **** *********. After **** *************, **** *********** ******* the ****** ******** ****** ************ ** off (** *** ****** ****** ******* config ****).

*** ****** *****'* **** ******** ************ capabilities, *** ******* **** **** *** seen ***** ****** ** ******* ********** and **** **** ******** ** ******* the ******* ** ***.

*'** ****** **** ** ********... ****** again.

New discussion

Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.

Newest discussions