Subscriber Discussion

Xprotect 2021 R1 - Mobile Server Black Images ?

Just wondering if anyone has experienced issues with the mobile server in XProtect 2021 showing black images after a period of time (usually weeks)?

I had this problem after upgrading my test system, and worked extensively with Milestone support. It's a non-standard test system with a separate mobile server on a non-domain network...and the recording server operates on a non-standard port, etc. So, I attributed it to some combination of those factors. Milestone support attributed it to network instability, but I was not able to confirm this. Eventually I dropped it due to lack of time.

* *** ***** *** I ******* * ******'* system (******* **** **) to **** **. **'* a ****** ****** ****** installation, *** ** *** been **** ***** *** 2+ *****. ***** ***** a ****, *** ****** server ******* ***** ******* the **** *****. ******* are **** ** *** in ** *** ****** app, *** *** ****'* displayed *** ***** ******. The **** ***** ******* when ********** ** *** web ******. *** ***** feeds *** **** ** SmartClient. ********** *** ****** server ******** *** *****, as **** **-*********** *** mobile ****** *******.

*** ********* ******** **** been *******.

*** *** **** ***** multiple ******* **** ****:

****-**-**;*:**:** **;*****;*****************.****************;*** */* ********* has **** ******* ******* of ****** * ****** exit ** ** *********** request

***

****-**-**;*:**:** **;*****;******.***.*********************: ** ********* was ********* ** * nonexistent ******* **********; ** System.Net.HttpResponseStream.Write(Byte[] ******, ***** ******, Int32 ****)** *******.******.******.*******.**********.************************.*********(****[] ****, Int32 *****, ***** *****, Boolean ************)** *******.******.******.*******.************.****.********************`*.************(****** ******, TData **********, ****** ******, OnCalculatedLength ******************)** *******.******.******.*******.************.****.********************`*.************(****** ************, IEnumerable`1 **********, ****** ******, OnCalculatedLength ******************)** *******.******.******.*******.************.****.****************************`*.************(****** ******, IEnumerable`1 **********, ****** ******)

** **** **'* ******, the ********** ********* **** Numbers *** ********* (********) and ********* (**** ******).

*** **** ***** ** greatly ***********.

******.

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**** ** *** ********* I **** **** ** testing, ******* ** **** a ****** "********" ************. We **** **** ****** Milestone ******** ** *********** that *** ******* **** insights, *** * **** sent **** ********** ** Milestone ***********.

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** ****** ****.

* **** *** *** the ***** **** * support *** **** *********. After **** *************, **** recommended ******* *** ****** hardware ****** ************ ** off (** *** ****** server ******* ****** ****).

*** ****** *****'* **** hardware ************ ************, *** support **** **** *** seen ***** ****** ** similar ********** *** **** were ******** ** ******* the ******* ** ***.

*'** ****** **** ** findings... ****** *****.

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