Would You Still Consider A Product If They Had Issues During A Demo?

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Rob Kilpatrick
•Jun 14, 2023
IPVM • IPVMU Certified

I was recently talking to a friend that works in IT who had some downtime due to a cloud system unexpectedly having issues during a demo they were receiving.

I asked if he would continue the demo and if he would take this into account when they decide to use the system or not.

** ****** ********* *** ********* *******, stating, "******** *** ******," *** ** will ***** ******** **** ****** **** they *** ** *******.

* ******** **** **** *********. ** they ****'* ******* * ******* **** and * ** ******* ***** ******* for *** ***** ** ** *****, this ***** ******* *** ******'* ******* performance. * ** ******* ***** ******' opinions. ** *** ***** **** ** perspective?

** ******* **** *** ********** ** the *** ********** *** **** ***** to **** ****:

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KF
Katie Ferry
•Jun 14, 2023
IPVMU Certified

** ******* ** **** *** ***** is, ** *** ***** ***** ** be **** ****** ********* *** **** is ****** **********, * ***** ***** consider *** ******* ** *** ******** is ***** *** ****, ***** *** what * ****, ***. ** **** point, ***** *** ******* **** ***'* strong ** ***** ** *** ****** is ***.

*******, ** ****** *** ****, *** actual ****** *** ***** *********** ******, of ****** ***. * **** ** meant ** ******** *** ******* ** it ** ******** ** **** *** best ***********, *** ** *** **** performance ** "******," ** ******.

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UI
Undisclosed Integrator #2
•Jun 14, 2023
In reply to Katie Ferry

**** *****, ***...

**** ***'** ******** * *******, ***'** not **** ******** *** *******, *** also *** ******* *********** *** *******. They're ***** ** ** ********** **** orders *** ********* **** *******, ***. The **** ***'* **** * **** of *** ******* *** ** *** personnel ** ****. ** *** ******* is *** **** ** ***** ***** staff ********, ** ** *** ***** is *** **** ** ******* *** the ****, **** ***** ** * big *** **** *** ** **** with ****.

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Anthony Jones
•Jun 14, 2023

* **** *** ******** ****** ** my **** ****, * *** **** think ** *** **** **** ** a ****. **** *** ****'* ******** my ***** ****** ******* *** ******** crushed *** *** *** *** **** unit *** *******. * *** ** issue **** ***** * *** *** sale ******* *** ******** **********. ** wanted *** **** ** *** ******* but ** ******'* *** ** ******* his *********, *** **** ** *** was *** **** ***. * *** my **** ******* * *******, ** the ***** *** *****, *** ******* were ***** ********* *** *** ***-**** understood. * **** *** **** ***** not **** ** ** **** *** I ********** ******* ******** ***** ** dialing **** ** * ****** **** site.

* **** **** ****** * **** unit **** **** *** ******* **** I *****'* ******* ******. * ****** to ***-** *** **** ****** ** the *********** ****** ** **** ** hotel.

***** *** ******** ******* *** ** the ******* ** *** *********** ** sales ********. ** *** **** *** product **** ** ************* *** **** them * ****** ******. * **** most ****** **** *** *** *** quickly *****'* **** ********** ** **** I *** ** ***** ******. **** were ******* **** ****** ** ******* their ****** ******* ** **.

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Darnell Ford
•Jun 14, 2023

* ***** ** ****** ******* ** what *** ***** **. ** **’* a ***** ***** ******, **** **’* entirely ********* **’* ******* *** ***** reps *******. ***** *** *** **** had ******* **** **** ** ** example ** ******** **** ***** ****** a ****.

*******, * ***** *** ***, **’* still ******** **.

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UI
Undisclosed Integrator #1
•Jun 14, 2023

***** *** ***** ********...

* **** **** ** **** "**** consideration ** *** ********* ** * purchase"

******** ** ***** ** *********** *** resolvable, **** *** * ***** ***** consider ** ** ****** ** ********.

* **** *** *********** ** **** question ******* ** "***** *** ***** buy **". * ******* ********* ****** reason ** **** *****, *** ** multiple ******** *** ***** **********, ** comes **** ** ** ******* **********. And ********* ** *** ********, ********* a ******* **** **** **** ****** of ******* *** ** * ******** if **** ****.

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Rob Kilpatrick
•Jun 14, 2023
IPVM • IPVMU Certified
In reply to Undisclosed Integrator #1

* ***** ** ** "***** *** still ******** *** ******* ** * potential ********?". ** *** **** ** my ******, **** *** *** ******* there *** * **** **** **** while *** ****** ***** *** **** fumbled ****** **** *** ***** ****** it *** **** ** *** ******.

*********** ** *** *** ******* ***** of ***** ******* *** ** *** to **** * ******** **** **** cost * *** ** *****, * would **** **** *** *** **** the ****.

UM
Undisclosed Manufacturer #3
•Jun 14, 2023

******* ** *** *******, ******* ** the ****. ** * ********, * often **** ******* * ****** ****** when * **** **** ********, ****** the ****** **** *** ****-****** *****.

*** **** * ****** * ************. Demos **** **** ******** ** ** for *** ***** ** *******. ********* it's ** *****, ********* **'* *** product's *****, ********* **'* **** **** bad ****. * *** ** * times * *** **** ** **** my *** *** ** *** ****, but ********* *** **** **** ** take *** * *** **** ** to *** **** ***** ****.

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Avatar
Anthony Jones
•Jun 14, 2023
In reply to Undisclosed Manufacturer #3

***** ** * **** **** * new ******* **** **** *** *** day ******. ***

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JM
Jerome Miller
•Jun 15, 2023
In reply to Anthony Jones

******** ** ** **** ** **** doing * ******** ** ****** ****** software *** ** *** ***** ** people ******** *** *** *** ******* it ** ***** *******. * ****** at *** ********* *** *** ****** much ******* ** ** *** ***** different **** *** ******* ** *** tested *** ******* **. ** ****** out ******* *** ** *** *** up ***** **** *** ******** ******* people *** ** *** **** ** figured *** *** *** *** *** outs.

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Lynn Harold
•Jun 14, 2023

** **** *********** ****** **** * reason *** ** ***, ********* **** not ** *** ******** ** ** today.

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U
Undisclosed #4
•Jun 14, 2023
In reply to Lynn Harold

*** **** **** *** ****** *

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UI
Undisclosed Integrator #5
•Jun 14, 2023

* **** ******* ** **********. * glitch ****** * **** **** ****** from **** ** ****. ***** ******** being * **** ** ** ********* many *********. *** ** ***** *** warning ***** ** *** ** **** to ****** ** *** ******* ** dig ******.

**** ** ** ******* ***** * person ****** ********** *** **** ****** the *******:

* *** ***** * **** ** an ***** *** *** *** ******* of ** ************ ** * ***** school ********. ****** ** ******* *** demo ********** *** *** ******* ***** the ******** *** **** ** ***** forward. *** **** *** * ******** fire -- ******** ******** ***** **** on ** **** ** ******* ********* settings. ****** *** **** ** *** camera - ***** ***** ****** ****, video ******* **********, ********* *****, ***. Sometimes *** ** *** ******** ***** occurred **************.

*** ******** *** **** ***** ** us **** *************** *** ** *** **** ** IP ************ *** ****** **** *** VMS ** * **** ** **. Two ***** ***** **** *** *** replaced **** * ********* ***. **** VMS ****** ** ***** ** ****.

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Brian Karas
•Jun 15, 2023
Pelican Zero

** ****** ***** ******** ******* ** permanently **** *****, ***** ************ ** this ******** ***** ******** ** *** of ******** ***** ***.

** *******, *** *** ****, *** for *** ***** ** *******. ****, sometimes *** *** ****** ** * lost ****, *** ***** ***** * think *** ***** ****** ***** *** demo ********* ********** *********** *** ******* a ***** ******** **** **** **** than *** ****** **** ******* ******.

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Dwayne Cooney
•Jun 16, 2023

** ******* ** *** ***** *** If *'* ****** ********** ** * product, * ***'* **** * ******** until * ********** *** *** *******.

*'* **** ********** **** ******* **** "We *** ** ****", *** ***'* demonstrate ** ** ******* *** **** accomplish ** ****** *** ****. ***** a *** **** *** ************* ** professional *********** ********.

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