As an end user, (purchaser), my issue is not that I can find products online cheaper. I already understand the issues that come with an online purchase versus an actual integrator selling, installing and servicing the product for me. The issue I have is knowing that the integrator I've chosen to do work with tells me I am getting volume discount pricing because of their size, and I know if I went with a smaller local integrator that i can get the same product much cheaper.
I know this to be true because I have over the years done cost comparison shopping. Sent RFP's to two or more separate integrators, one large with offices in my companies various cities and in other parts of the nation, and the others local small shops and only in one or two cities my company has officers and the local small shops who can't possible buy the same number of the products each year the other guy does and the price has always been cheaper with the little guy.
So where is my volume discount pricing they claim to be giving me due to their size the volume the do each year........
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