Subscriber Discussion

Who Updates VMS Thick Clients? The End User, Integrator, Or Noone?

Avatar
Sean Patton
Jan 04, 2023

One of the advantages of VSaaS testing I have enjoyed over the past 4+ years is the freedom from having to periodically update client software for those 7-10 systems we are regularly subscribed for testing. Note: We still need to maintain the ~half-dozen of VMSes we typically have running.

As an integrator, I generally worked with larger end users that had IT desktop support staff that I could often convince to include updating the VMS client yearly, while we would maintain the server software. However, there were some that could not or would not be able to do this and we would charge/include in a maintenance plan to update 5-20 VMS clients on a yearly basis. The maintenance money was okay, but techs and engineers fought to not be assigned those tickets because they were just fantastically boring.

*** ***** **** ** **** **** your *********?

(2)
UI
Undisclosed Integrator #1
Jan 04, 2023

********* ** *** ***, ***** *** be * ****** *** *** **** to ****** *** ****** **********. ****'* usually **** ****** *** ******* *******. For ****** *******, *** ** ********** prefers ** ** **** **** ** thing. ** ***'* **** **** ****** machines **** *****.

(3)
(1)
UI
Undisclosed Integrator #2
Jan 04, 2023

*** ***** *** **** ** *** clients ** **** *** ** **** is ******* *** **** ***** ** users **** ***** ****** ** ******* or ****** ********. **** ***** **** not, *** *** **** ** ******* elevation ****** *** **** ** ******* IT ******, ** *** *** ** well **** **** **** **** **-*****.

** **** ********* ******** * *** call ** ****** *** ****** ******** and **** **** **** **** *** client *******. **** ************* **** *** allow * ******/****** ******* ********; **** becomes ******* **** ***** *** **** than * ******* ** ******* ** update.

* ***** *** ********* ** ******** thick ******* *** ****** ******** ** a *********** ****** ** ****** ************* toward ****.

(1)
(3)
UI
Undisclosed Integrator #1
Jan 04, 2023

* ***** *** ********* ** ******** thick ******* *** ****** ******** ** a *********** ****** ** ****** ************* toward ****

*******, **** *******'* **** ******** ** do **** **** ** ***. **'* just **** ***** ********* ********** ** browser-based ******* ***** *** ***** ***** are ***** ***** ****** ***** ****** apps. *'* ******** **** **'* **** of *****'* ******* ** ******** ********** for *** *****. ***** **** ***** should *** *** * ***-***** ******** instead? *** ********* *** **** ******** are *** **** ******** *** ***** are * *** ** ****** ****** dealing **** ***** (******* ** * CA ** ***'* ******* ** *********** pinning).

(3)
Avatar
Christopher Uiterwyk
Jan 05, 2023
IPConfigure

***********’* *** ******* ***** *** *** a ***** ********** ****** ** ** Video ********** ******* **** ** ****. When *** ******** ********** **** *** browser ******* *** **** ** ****** viewing *********** ******** ** *** * done ****. * ****** *** ************ vividly, “*** **** ** ***’* **** to **** ***** ****** ** ****** your ******** ** *,*** ****** ************?”.

***** ** ******* *********** ***’* ** in *** ******* **** ********* *** do ** * *** ******.

-***** ********

*********** ***

(2)
(2)
JH
John Honovich
Jan 05, 2023
IPVM

***** ** ******* *********** ***’* ** in *** ******* **** ********* *** do ** * *** ******.

*** *** ****** *** **** *** the ******** **** ********* *** **? It's * ****** ********** ********* ** I ** ****** ** ********** **** specifically *** *** ********.

(4)
Avatar
Christopher Uiterwyk
Jan 05, 2023
IPConfigure

** ***** ** ******* ****** **** and ** ***’* ****** ** ** like *********. *** ******* ** * mature *** ********** ********* ******** **** is **** ** ******* ** *** Milestone ***** ****** **.

(1)
(2)
UE
Undisclosed End User #3
Jan 05, 2023

***** ** ******* *********** ***’* ** in *** ******* **** ********* *** do ** * *** ******.

**** ***** **** * ***** ** feature ****** ** **.

(5)
(1)
Avatar
Hans Kahler
Jan 05, 2023
Eagle Eye Networks

** ********** ** **** ****** ** doing **** ** **** *****.

(1)
New discussion

Ask questions and get answers to your physical security questions from IPVM team members and fellow subscribers.

Newest discussions