We received a tip that Aiphone has been experiencing a phone and/or email outage for several days. We called tech support ourselves and it just rang until we finally hung up, and a second time it was disconnected.
Their website also shows this message as of yesterday:
*** * ****** **** ***** ******* chat ** ****:
**** ****** * **** *** ************** **** **** ************ ******, *** haven't ****** ******** ****** ****** *** operational ***:
**** ****** **** *** ***********? ** is ******* *** ******* ** ** down *** **** ****.
******* **** ********* ** ******* ** down *** **** ** * **** and **** **** **** **** ***** generalities ***** **** ********, **** **** hit ** ********** *** *** ****** to **** ** *****.
* **** **** ******** ** ******** that ** *** **** ****, *** that's *** ***** ***** **** **** to ** ****.