Wal-Mart Pulls Plug On Facial Recognition Loss Prevention System

Wal-mart has abandoned a shoplifter identification system after test trial over several months and multiple states, due to insufficient ROI. Assuming they knew the costs roughly before beginning, this implies they were let down by the performance of the system.

Walmart’s experiment, which it ended after several months, highlights the powerful high-tech tools available to retailers to reduce theft. However, it also raises questions about whether stores should have to follow rules when using the technology to protect shoppers’ privacy.

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