Subscriber Discussion

Video Entry Intercom With Mac Client?

UI
Undisclosed Integrator #1
Jan 07, 2019

I have a customer that we usually use Aiphone intercoms on that has a site where the head people use Mac computers.  Aiphone does not have a Mac client and the only system I can find that has one is Comelit which we have had some issues with in the past.  It's a small site with 1 master station, 1 door station, and up to 3 computer clients.  Anyone have any other brands to look at?

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Brian Rhodes
Jan 07, 2019
IPVMU Certified

I hate being 'that guy', but can you run Parallels on the Macs?

(4)
UI
Undisclosed Integrator #1
Jan 08, 2019

I was that guy and told no :)

(1)
PK
Patrick Kelly
Jan 08, 2019

Full disclosure I work for DW. 

One possible alternative may be 2N or Aiphone connected to DW Spectrum, which has a Mac client, 2 way voice and soft trigger controls.

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Clint Hays
Jan 08, 2019

If you have the newer IX hardware then you can use the Aiphone mobile app on their devices. You could use a video phone or master station at the desks rather than the computer interface, or use an Ipad as an option.

DM
Dave McKee
Jan 08, 2019

I cant agree that the Aiphone mobile app is a solution. I've worked with several IX deployments at two different companies. The Aiphone Mobile app has never worked satisfactorily for the end users. Problems ranged from not ringing devices consistently, lag on triggering the door to unlock, to devices losing the config file constantly. The most recent one we removed the IX equipment and went with 2N. 

(1)
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