Samsung SRN-873 & SNV-6013N Kit - Questions, Concerns

I am hoping to help someone else avoid the frustrations and issues i am currently having with this Samsung product. I understand you get what you pay for but this is a bust. I bought this NVR and IP dome cameras from ADI instead of a internet store and i have a message into my sales rep as well.

  • I have 2 of the NVR's (for 2 different locations) and they both produce a noticeable lag (waving hand in front of camera is delayed). This is not present when viewing the camera by itself.
  • The IP camera runs hot - 103F on the backside of the dome camera. Is this normal?
  • The iPolis mobile app is frustrating - the app squeezes images sometimes and i can't add an second device (or location). Something is making the appearance of the camera showing on the screen slow. Especially when moving to the second set of 4 cameras. I haven't even tried reviewing the recorded events.
  • The app shows the images, but it cannot handle higher FPS.

If anybody can share any information or confirm the above it would be appreciated. I will update if anything changes.

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