Salespeople Have Ruined Picking Up The Phone

JH
John Honovich
Apr 12, 2023
IPVM

Cold calling has gotten so bad that it's fundamentally changed how people use (or in this case, do not use) the phone. Take a look at this recent polling:

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**********, ** *** ******** ******** **** do ********* ****** ******* ***** *****, the ***** ******** ** ***** ****** are ** ***** (** ******* *** responses). *** ********* ** **** *********** are ******* *** ********* ** ********* to **** **** **** ***** **** may *** **** ** ***** ******** or **** **** **** **** ** this ** ******* ***** *********** **** calling ****.

*******, **** ** * **** ******* of *** *******. ******* ** *** phone ** * **** ***** ********* as ** ********** ************* *** **** calling (*** ** *** ******* ****** bros) *** **** ****** *** **** reluctant ** **** ** *** ***** unless **** ******* **** *** *** caller **.

********?

UM
Undisclosed Manufacturer #1
Apr 12, 2023

* ***** **'* **** **** ***** the ***** ****-***** * *** **** makes ** **** ***** # * don't ********* ** *********, ****** **** the **** *********** ****** **.

(2)
U
Undisclosed #2
Apr 12, 2023

***% ****.

********** *********** *** ***** *% ** any ***** * ****.

*** ***** **% ** ****** *** about ***** ******** **** ** ******* warranty ** ***** ** ******.

(4)
(1)
Avatar
Lynn Harold
Apr 13, 2023

*** ******** ***** ******* *** ** as **** ** ** *** '**** out' ** *********** (**'* * ****). They **** **** ** ***** * renewal *** **** *-* ***** ***, or **** *** ************'* ******** ** about ** ******. ** *** ** these ***** **** *** *******, * tell **** * **** **** * 2005 ****** - **** ******* **** up ** **.

(1)
JH
John Honovich
Apr 12, 2023
IPVM

**'* *** ***** ****** ****** **** the ***** ***** **** **** **** this?

(1)
MM
Michael Miller
Apr 13, 2023

** ****** **** *********** **'* *** robocalls, *** **** ********* *****, *** need ******* ***** **** **** **.

(1)
(2)
EG
Eric Gutierrez
Apr 13, 2023

"**** ******* ** ** **** ******* an **** ********........"

Avatar
Adam Messina
Apr 13, 2023
Qumulex

** * ***********, * **** ** answer *** ***** *** *** ******* John *********. **** * **** **** uncomfortable ** **** *** "**** ** personal", ****** ******* *****. * *** a *** ***** **, ****** ** was "******** *** ** ******* ****" which * ****** *** *** "** both ******, * ******." **'* ***** and *******-***, *** * ** *** like **.

(2)
JH
John Honovich
Apr 13, 2023
IPVM

"*** ****, * *** *** **** to {****** ****} **** ******, ** {insert ****** ****}! **** ***** ** take ** *** *** **** {****** pitch}"

*********, **** ********* ********** *****, **** abysmal ** ******** **** *******.

(2)
(1)
(3)
Avatar
Adam Messina
Apr 13, 2023
Qumulex

** **** **** ******* ** ** being ******** ** *** *** *** BDRs *** *****. * **** **** my ***** ** **** ***** *** it ** *** ***, ** * respect *** ******, *** * *****'* adopted **** "***" ********.

Avatar
Brian Karas
Apr 13, 2023
Pelican Zero

**** * **** **** ************* ** this *** "**** ** ********", ****** selling *****.

******, *** *** ** ***** ****** not ******* **** **** *** *** the **** ******** *** ********* ** immediately ***** *** ** ******?

* ******* ** ******** ******** *** I ** ***** ** *** ****** a ****** ***.

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(1)
(6)
Avatar
Mark Jones
Apr 13, 2023

*** **, **'* ****** ******* ******** Supplemental ********. * ** *** **.

UI
Undisclosed Integrator #3
Apr 13, 2023

* **** ** **** ** ******* numbers ******* * ** **** *******. Some ** *** ********* **** ***** security ** ** *********** *** * don't **** *********'* ***** ******, ********* even ****** *'** **** *********** **** for *****.

***, ***, **** **** *** ** into ***** ***** **** ***** ******. Just *** ***** ***, **** *** began *** **** ** ****** ** I'd **** ***** ** *** ******* (I ****'*) *** **** ***** * brief ******* ** ******* ******* ***** scheduling * **** **** **** *** engineers. ****'* * ******* * *** interested **, *** ********* ** ******* needed, *** **** ** * *** need **, * ***** ** ***** research ****** ****** ******* ** ***** people.

**'* **** ** ***** **** *'* getting **** ** ***** ***** ***. I'm ** ******** ***, *** *'* not **** ***** **** *** ***** data. *'* *** ** ********, ********, or *******. **** ** ** ******** online *** ******* ** *********** (******, Stack ********). ** **** ******* **** contact **** ** ***** *******?

(2)
JH
John Honovich
Apr 13, 2023
IPVM

*'* *** ** ********, ********, ** Twitter. **** ** ** ******** ****** are ******* ** *********** (******, ***** Exchange). ** **** ******* **** ******* info ** ***** *******?

***, *** *******, **** (****?) ***** magazines ** ****. * ** **** other ***** *** ***** **** ********** for **** *** ***** ** ** well.

** ** ***.

***, **** ******** ******** **** ********.

UI
Undisclosed Integrator #3
Apr 13, 2023

*** *** *** ******* *** **** bombarded ** ********* *****: *** ***** a ***** ****** *** * ***** that *** ***'* **** **. ***** time ******** ***** ** *** ** opinion, * ******* *** **** * don't **** ** **** *****, *** the ****** ******** *** ** **** what ** ** *** ***** **. Meanwhile, ********* ************* ** ** ***** have ** **** * **** **** (yet).

(1)
(1)
Avatar
Brian Karas
Apr 13, 2023
Pelican Zero

* ***** **** ** ** (***) phone ******, **** ***** ***** ** Florida *** * *****. ** ***** great ******* * **** **** *** 603 **** **** **** **** ** from * ****** *** ** ** address **** ** ****.

UM
Undisclosed Manufacturer #4
Apr 14, 2023

*** ********* ** **** *********** *** waiting *** ********* ** ********* ** call **** **** ***** **** *** not **** ** ***** ********

****'* *** * ****** ***** ****** phone ****, ****'* *** ****. *****, 4 *** ** * ***** ***** from ******* ******* *** ****** ** time... *** ***** *** ***** ****** good ****!

(1)
UM
Undisclosed Manufacturer #5
Apr 14, 2023

**** ***** *** ****** ***** *** ruined ******* ** *** *****.

***** *** ****** ** ** ******, it ***** **** * ******* ********** raised ** ******* *** ******* ******** is ********** ****** ** ***** ***********--***** has ******** ***** ******* ** ******* themselves ** ********* ************** ***** ***** discussions *** ***** (********** *****).

**** **** **** ***** ***** ******* they "****" ** *** **** **** they *** ***** **** * **** or ***** ** ***** ****** ************.

(2)
(1)
JH
John Honovich
Apr 14, 2023
IPVM

* ***'* **** *** **** ** is ************ ****** ** *****, **** for **, **** ******** ** ** years ***, ***** **** **** ***** are *** ******. ****** ************ ******** or?

UM
Undisclosed Manufacturer #4
Apr 14, 2023

********** ****. * ******* ******* *********** instead ** ******* ****, *** ** getting **** **** ******** *********.

* ***** **** *******.

*** **** **** ** ****** ******.

(1)
(1)
UE
Undisclosed End User #6
Apr 14, 2023

**********/****** ****, *** **** ****** * personally ****** **** ***** ********* ** that * ** **** ** **** it ** * **** *** **-**** details **** **** **** ****** *** conversation, ********* ********* ** ** **** a ***** ****.

* **** ** ** ** *** research *** ******** *** ******** * need, *** *******, *** *********** *** tools, * **** ******** ********** *** issues ****** **** *****. ** * see ****** ** ****** *** ****** threads ********* ****** **** * ******* that *** *** *******, * **** either ** ****** *** *******, ** am ** ***** ***** ** **** I ** ** ***.

*** **** **** * ***** **** takes ** ***** ****, ********** **** a ***** *****, *** * ** still **** ** **** *****, *** cold ***** *** ********* **** ****** made ** **** ** ********* ******* callers.

(1)
(1)
UM
Undisclosed Manufacturer #1
Apr 14, 2023

**'* *** ******, **'* ***% ******* for * **** ****** ** ********* to **-****-****. **** **** ********** ** experience *********** ** *** *****. **'* not ** ******, **'* **** *******.

**** **** ********** ** *** ****** to ** ******* *********** ** ********-**-******** sales, **'* ***** ** ** ************* different **** ** ** *****. ** we ***** ** **** **** * significant ****** ** *** ****** ******* happens ****** * *********** ** ********, by **** * ***** **'* ***** to ** ****** *** ***** *****. Salespeople **** ***** ************* ** ***** customer-facing ********* ****** / ****** ***********. Price ************ **** ****** ********** ********* or ** *********** *********. ***** **** be *** ** **** ****** *** seller **** ***** ***** ****.

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