Senstar/Aimetis had good analytics but my company has decided to go another route. (See below) There are a number of very good analytic’s companies right now and one of the safest bets, in my opinion is AgentVI! They are open and work with any of the mainstream VMS manufacturers. They have great support also. I would stay away from any embedded analytics as this ties you to a company’s VMS. Best of breed is still the best way to go!
There is too much uncertainty at Senstar/Aimetis. They are not the same since being acquired. Aimetis was purchased by Senstar which is owned by Israeli Systems Integrator, Magal. No conflict of interest here! Aimetis hired a new sales team back in 2016 only to fire all but a few people a year later. I believe they kept their field engineers but just when customer service was starting to pick up, it immediately dropped off. When you call for tech support and are told someone will get back to you within 24 hours, something is seriously wrong! It was actually nice for a change to be able to work directly with a regional person as this was the first time Aimetis hired US RSM’s. Aimetis VP Sales quit toward the beginning of this year and their CEO left shortly thereafter. The story goes that Senstar’s VP Sales, Jim Quick was forced retired. He was a really good guy but was given an unachievable quota. That’s having come off a tremendous year. So much for loyalty. Magal’s CEO did bring in a new VP, Kevin Bradley and according to the security community, he was brought on to be an AXE man.
The CEO of Magal, Koursh, came in and fired not only the Aimetis people but most if not all of the Senstar sales people and from what I heard, a number of other personnel from Senstar, Aimetis and a dozen or more people in Israel. We’ve all seen this before...lets fix the bottom line and save our own butts. He has been with the company for a little over 2 years.
Personally, I would rather work with a stable company and not one that has recently gone through the acquisition process and also has no problem telling me that I may have to wait upwards of 24 hours for support.