2 Second Latency For An Axis PTZ On Milestone?

I have an Axis Q6035-E camera. Overall I like the camera but the PTZ response time with Milestone SmartClient is about 2 seconds (it takes 2 seconds after I click the mouse before the camera pans or zooms). Using the web interface to the camera (bypassing Milestone) the PTZ response time is about .25 seconds.

I have an older JVC camera and it's PTZ response time is about .25 seconds.

From a usability point of view the .25 seconds is fine. The 2 second delay makes it difficult to follow a suspect. I'm not sure if there is an industry standard or target response time for an IP camera using PTZ control. If not perhaps IPVM should rate and try to set one.

I realize that the Milestone Client will buffer several frames to make the video appear smoother. I tried lowering it to 1/4 second and raising it to 2 seconds, didn't seem to make much difference. My server is running 30-50% CPU utilization. So I'm not sure where the problem is. I suspect using Milestone as the inbetween is just adding some delay. I haven't researched any possible issues with the various Milestone's device pack (camera driver) versions yet.

I'd appreciate any insights into this issue. Is my experience typical, thus I just have to live with it. Or do you think there is a technical issue with the Axis camera or Milestone VMS system?

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**** * ***** * ***** ******* **** ******:

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**** ****** ** ****** *** * ******** ***** ** **** view, **** ***** *********—** ********** ** **** ********® ***** ****** views—could **** ****** ** *** ******** *******.
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*****, *** ***, "* **** ** ***** *** ****** *** it's *** ******** **** ** ***** .** *******."

** **** ********* ******* **** ********* ** ****? *** ** that ****** ********* *****?

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*******, * ***** ***** **'* ********** **** ***** ***** ** ***** ******* ******* **** ** ****.

***** *** *********** ***** **** **** ******** *** *** *** camera ** ******* ***** *** **!

**** *** *** * ******* ** *** *** **** *** suggested. * ****** *** *********** **** ***** (****) *** *** Client (****) **** ** ****. **** * *** *** ********* client ** *** *** ****** *** *** ****** ***** *** movement ***** * ****** ****** *** ********* ******. *** ********* Xprotect ***** ****** *.** (**-***) ** ***** *** ******* ***** buffer (* ****** * *******). * ***'* *** *** *** to ****** ********* *** ********.

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*******

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