Missing One License, Verkada Disables All Access?

KF
Katie Ferry
May 01, 2023
IPVMU Certified

This morning, after taking PTO on Friday, I attempted to log in to Verkada Command, only to find access had been disabled, despite IPVM's recent licensing renewal.

Upon checking my emails I found this email from April 28th:

IPVM Image

***** * *** *** ********* ****** to ********** *******, * ***** ** odd **** *** ** *** ****** had **** ********, **** *** ******* with ******* *********.

********?

(1)
(2)
JH
John Honovich
May 01, 2023
IPVM

*** ** *** ***

** ****** *** **** ** ** update ***** ******* ***** *** *** ** The ******* *** ***

(4)
MM
Michael Miller
May 01, 2023

*** *** **** ***** **** ******. We ******* ***** * ****** *** kept ***** *** ****** *******. ** licensed *** ****** *** ******* *** camera *** **** **** *** ***** network ****.

(10)
UM
Undisclosed Manufacturer #1
May 01, 2023

* ****** ** *** *********** ** even *********** **** ***** *********** **** but * ***** *****-*** *** *******. Wow, **** ***** *****. **** ***** days ******? *** **** ** ***** sending ** ***** ***** *** **** more ********** ******* *****? ** *** caps? ** *** ******* ********* ******* a *** *** ******* ****** **** you *** **?

**** ** ******* **** ** ***** standard ***, **** *** ****?

(3)
KF
Katie Ferry
May 01, 2023
IPVMU Certified

**** **** **** **** *** ***** (1 ****** ***** ** ***** *** devices, * ***** ** * ******), although ** ** ****** *** **** email ***** *****, *** ************ ************ or ***** ***.

*******, * ******* (***********), **** ** would **** ****** ** ********** *******, not ** *** ****** **********.

*** ****** ** **** **** *****, and ** *** ***. ** ****** red *****, *******, **** ** **** access, *** **** *** ******** ** the ****** ******** *** **** **********:

IPVM Image

* *** **** ** ****** ****** to *** ******** ******* ** ******** the ********** ******* **** *** **********.

(5)
UI
Undisclosed Integrator #2
May 04, 2023

*** **** ****** ****** ** * customer ** ****. ** ******* *** to * ******* ****** ******** ***** Verkada *******. *, ***********, *** * warning **** ***** **** *** **** cameras *** ********* ***** **** ***** X ****** ** ****. ********** *** most ****** ****** *** *** ********* for ******* *** * *** **** bench ******* **. ******* *** **** recent ****** ****** ******** *** ***** happen.

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