Milestone Integration With Patriot Monitoring Software - Trouble Identifying Alarms / Displaying Images

Last year I installed a 56 Cameras system using Axis cameras and Milestone Pro Plus 2017 R2 in a large house. I also installed Optex beams and PIRs around the grounds. My customer has decided he would like the site monitored by a monitoring company using Patriot monitoring platform.

The monitoring company are receiving the alarms but its looks like Patriot is having trouble with displaying images and identifying the alarms. Has anyone integrated Milestone with Patriot? I can only find a small bit of information from Patriot which talks about Milestone integration.

Thanks

Jay

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