The Lesson: Write the article, then come up with a headline that fits.....and this isn't it. Grandma would be sleeping after the first sentence......
Chesapeake & Midlantic | 07/20/16 04:38pm
I used to try and explain advanced surveillance products and concepts to Grandmas, and now my job is to train other people to explain these concepts to Grandmas.
Can confirm- explaining to Grandma is more art than science, especially since the only thing worse than being boring is being condescending.
It can be done, though, and done successfully.
The old "Grandma's don't understand technology" canard strikes me as unfairly stereotypical, not to mention sexist and ageist, which is unusual for the overly PC Scandinavians*.
Certainly ADA Lovelace's, or Jean Jennings Bartik's grandchildren would object. As might I, since my own, now over 70, was one of the first programmers to work on American Airline's fledgling SABRE system in the 1950's! Something she never seems to mind to tell... and retell.
*2 points if you caught my stereotype.
Based on my sole experience with Milestone, I don't see how they could fail with Grandma -- clearly ease of use is a priority:
After running the installer MilestoneXProtectProfessionalVMS_installer_x86.exe, the installation files are unpacked, but the installation does not proceed and there is no message to explain why.
Open the Registry Editor (Start -> Run -> regedit)
Export the entire Registry for backup purposes
Navigate to HKEY_LOCAL_MACHINES\SOFTWARE\Milestone\Installation
Locate one or more keys with a name in GUID format like "D9C6E690-XXXX-YYYY...". Look inside each one and find the one which does NOT have a key named "InstallLocation"
Now, either add an InstallLocation key (Multi-String Value / REG_EXPAND_SZ) with the install path "C:\Program Files (x86)\Milestone\Milestone Surveillance\", or delete the entire key found above
Re-run the installer
Yayy!!! Problem solved!