Can you give an example of an OEM who is 30% cheaper on the same model compared to Hik themselves? I've honestly never seen it but I'm curious!
In general, benefits going direct vs OEM include:
- Eliminates risk that the OEM gets cut off in the future by the original manufacturer
- Ensures direct / immediate access to new software / firmware upgrades
- Closer relationship with the engineers / developers of the product which can be helpful for more advanced technical issues
IPVMU Certified | 05/11/15 03:15pm
I use both Hikvision and OEM. I would prefer using Hikvision however distribution channels sell at a lot higher price, they never have stock and generally have poor customer support. I started using OEM more often becouse they offer better pricing ,stock and much better customer support.The key here is to have a reputable OEM dealer whom you trust.I have been dealing with mine for 10 years now and I am confident they will be around.
IPVMU Certified | 05/11/15 04:39pm
eDigitalDeals offers cameras by LTS (a HikVision OEM). For the camera you have mentioned we offer it for as low as $159.95 with free shipping in the Continental USA: http://edigitaldeals.net/lts-platinum-3mp-vandal-ir-mini-dome-ip-camera-4mm-100-ft-infrared-poe-ip66-dwdr-vca-3-axis-onvif-3yr.html. And we offer free design services, as well as a 3yr warranty vs. Hikvision's 2yr warranty.
IPVMU Certified | 05/11/15 05:05pm
Biggest problem I have is Distribution in Canada (ADI,TRI-ED) not having any stock. They put Hikvision on sale (at this point it is same price as OEM) but don't have any stock for entire month cameras are on sale.This is forcing me to go OEM as they always have stock.
Thanks Paul- I sent that to our Channel manager.
@Bob Germain: In North America, are there authorized and unauthorized Hikvision OEM's?
I know there is a whitelist and a blacklist for auth/unath distributors of branded product, but does such a list exist for OEM's?
Would an installer using an authorized OEM get any additional benefit compared to an unauthorized one?
IPVMU Certified | 05/12/15 06:02pm
We have been installing Hikvision for over 2 years and we install a lot of it. We have had nothing but good experiences. We have looked at sourcing Hikvision from companies that white label their branding on the cameras, as they can be less expensive.
The biggest reason we stay with buying directly from Hikvision is the dealer benefits like 3-5 year warrantee, project pricing and more importantly local support. We have a local sales guy and engineer who are more than happy to come visit us at the office and train our people. I can’t trust that the white label company will stand by their warrantee and support the way Hikvision does.
We recently switched from Hikvision to OEM as well. I get 4 years warranty with Hikvision vs 3 years with our OEM. Our OEM supplier also offers a most models in gray color as well which our customers like. As a Canadian company our biggest problem is our customers can google any of the Hikvision cameras and see US pricing that is less than what I pay for it up here! With the OEM I either list it as a Hikvision OEM or my own brand and can be more competitive. For example I pay about $119-129CDN for a 3mp turret for an OEM while ADI has the same Hikvision cameras for $160-185CDN.