Undisclosed,
We are using IndigoVision. We chose them after a series of comprehensive evaluations of a number of VMS' that specialize in the Casino Surveillance vertical, including Avigilon, Genetec, Pelco Endura, Dallmeier and Geutebruck.
Our tests of VMS' included ease of use, ability to accomodate third party devices, clip creation time and capabilities, User Management, flexibility of the GUI, encoder latency, video quality and efficiency, ability to integrate with eConnect POS interface and capability of additional features like motion search, bookmarks, Monitor Wall control, etc. We also interviewed all of the manufacturers to determine how dedicated they were to customer support and how open they were to suggestions to improve their systems.
The first stage of our evaluations lasted approximately a week per system. Three systems (IndigoVision, Dallmeier and Geutebruck) were chosen to move on to a second, month-long set of more comprehensive tests. IndigoVision was the final winner and installation was completed in December.