I've got a particular client that is not ready to switch to IP - it will happen, it will be funded from a different department - God only knows when. In the meantime, I would like to find a reliable and other integrator recommended dvr to look at. Most of their sites have 10-15 Analog cameras. Some sites have cameras needing to be replaced (various issues - dead camera, bad power supply or possible broken wire, etc).
Customer does not need:
Web browser interface - they are restricted to not put the unit on the network - all interface is directly at the unit.
Hybrid or immediate future IP upgrades - Not a game changer - the unit will eventually change out in another project.
What is needed:
Reliability
Good Support (can you reach them/understand them if you need help?)
Easy to learn interface (for the moment, the interface will be limited to at the machine only),
Price is relative - I'm not looking for an Exacq or Salient Hybrid unit but I'm not seeking something that has the instruction manual transferred from Google translate either.
Thank you in advance.