Ideas Needed For Recording Monitor Feed On a Genetec System

Casino needs a suitable solution for recording a monitor feed on a Genetec SC deployment.

Requirements:

- operator workstation has three monitors, all three must be recorded in SC as independent feeds at 30 frames

- must be able to watch the feeds live from another workstation using SC at 30 frames

We have tried:

- Epiphan encoders. Worked great until Epiphan rewrote their code and broke the Genetec integration. Now there are gaps in recorded video, failed Gaming Board requirements.

- Marshall encoders with splitters. Works as per requirements above until operator shuts down / restarts workstation. Then Windows (bios) does not recognize the monitor and the monitors will not reconnect unless we disconnect and reconnect hardware. We set a group Windows policy to prevent shut down/ restart, but this is only a very temp solution.

Running out of ideas quickly....

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