How Do You Manage Milestone Care Pack Licenses?

How do you keep track of expiring licenses and billing? We don't do much with real VMSes but we do have some sites with Milestone. Long story short we just spent hours renewing care packs. 1-2 per site. I had to charge a "license management fee" just to make it worth the effort to deal with all.

When the licenses are expiring I get an email from Milestone with a quote. I then have to send the quote to my vendor, then wait days for an email from Milestone. My invoice from the vendor does not reference the quote,license or end user.

Surely there must be an easier way?

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