Subscriber Discussion

How Are You DW Guys Building/Specifying Your Server?

JH
Jay Hobdy
Mar 05, 2019
IPVMU Certified

I have reached out to DW, and so far, they have not been able to help. I am waiting to hear back before I say more.

 

But in the meantime, I need to get a server specified for the the following

 

DW Spectrum

5 2MP cameras

60 4 MP cameras

29 6 MP cameras

 

12 FPS

record on motion only

motion 20-30% of the time

All 90 will be live viewed via a client workstation on 2 TVs. I have not been able to talk them out of this. Maybe once we get the VMS in, and show them the map etc but in the meantime we need to get the right hardware in.

 

We would like to do 2 servers, with ~45 cameras per server.

 

I had one person quote an E3-1245 V5 processor with 16GB Ram

 

Milestone calls for an E5-2620 V4 with 8GB RAM and 3 NIC. I am not sure what the 3 NICS are for, as I assume my workstation can only utilize one NIC.

 

MM
Michael Miller
Mar 05, 2019

I am confused are you using a Milestone server design tool to spec a Spectrum server? If so I would not recommend that. 

Here is the hardware recommendation from NX.  You can run 90 cameras on a server without issue.  If you're going to run 2 servers I would spec both machines to handle 90 cameras so you can use the free failover feature. 

16GB of RAM, SSD for OS and RAID for your storage.  I would use an i5 over the i3 but that is just me. 

PK
Patrick Kelly
Mar 05, 2019

I am confused too, last I heard was: 

PK
Patrick Kelly
Mar 05, 2019

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JH
Jay Hobdy
Mar 05, 2019
IPVMU Certified

Yes I used the Milestone calculator to get me a rough ball park for the processor. I understand they are different systems but I needed to get some type of benchmark.

 

DW is specifying 2 of the DW-BJPR2U40T  which has an MSRP of $13,575 each. That is 27K total

80T of storage is around $2,000

8 licenses are around $800

 

So that is around $24,000 for 2 i7 servers, to support 90 cameras?

A quick google of servers using the E5 processor Milestone showed, shows servers in the 3k range.

 

I recently received an updated configuration showing 2 servers at $7,627 each, including 20TB each, 4 licenses, and no RAID. Better but still seems high.

 

Furthermore, and most importantly, the client wants to provide the server. I just need to provide the specs.

 

 

 

 

 

 

PK
Patrick Kelly
Mar 05, 2019

Jay, 

The storage calculator (https://ipcalculator.digital-watchdog.com/?config=1FF6912FE302#)  clearly shows options to complete the project with a single server.

Just as clearly you state:  

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JH
Jay Hobdy
Mar 06, 2019
IPVMU Certified

The folks at DW have been responsive to emails and I get their position. So nothing against them and we would still like to try their cameras and software on this next project.

 

At this point, I am simply looking for advice from people that are building their own servers. 

MM
Michael Miller
Mar 06, 2019

Why not use a pre-built server with support and warranty vs building your own and having to support it on your own? 

JH
Jay Hobdy
Mar 06, 2019
IPVMU Certified

Furthermore, and most importantly, the client wants to provide the server. I just need to provide the specs.

 

In addition to that, it is EXTREMELY hard to take a client who has been buying Dahua NVRs with no licensing fees, to now invest in servers and licensing fees. Some of us serve different verticals and we have to find solutions that work for them. A 14K server +9k in licensing is a tough sell to someone that could be all in with Dahua for 30% of that.

 

I did request pricing on the 2 servers mentioned so I can get an actual cost versus MSRP. Who knows I may be completely wrong.

 

 

 

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Avatar
Kyle Folger
Mar 07, 2019
IPVMU Certified

Depending on the system, we have been using Dell R500 series which is now at R540. We have found that depending on how many users are accessing the system, RAM can be an issue if you are using server-side motion. It depends if your cameras are supported to use camera-side motion. 16GB should be OK if you are splitting the cameras across two servers.

It can be a tough sell. It depends on how easy they want the system to be. Dahua is not easy, Spectrum is. Those that don't want to spend money, get Dahua and deal with the quirks. 

For the workstation, we generally custom build the machine. For 90 cameras, get a really good CPU as DW doesn't support GPU acceleration and a dedicated GPU is really for more displays and running the GUI. 4K cameras on Spectrum take a lot of CPU. However, Spectrum will automatically scale to second stream but will mostly run the CPU at max. 

Your server choice should rely on your PC knowledge base and who you want to support your equipment. You will generally pay more for DW provided servers but if you have an issue, there is only one vendor to contact for software and hardware and cameras if you get their cameras. It depends on the risk you want to take.

Our experience has been that Network Optix has taken care of almost every bug we have reported. My big complaint with DW has always been their lack of a ticket system. Network Optix uses a ticket system and it works well. We have dealt with their support, but I have experienced too many issues with support where even when I get through, the issue isn't known or can't be resolved quickly. That being said, contacting support is the last thing I ever do and I work through the issues and try to document and be able to reproduce the issue before reaching out. I'm not calling/emailing because my mouse doesn't work.

NOTE: If DW has finally started using a viable ticket system such as Zendesk, that's awesome. I haven't tried support in probably over 4 months, so there may have been improvements I'm not aware of.

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UM
Undisclosed Manufacturer #1
Mar 07, 2019

NX Witness/DW Spectrum/Hanwha Wave will run the server on a much lighter server than you think. An i7 with 8GB of RAM will run the server software without issue. 

 

The challenge youll find is going to be on the live view side. It is very resource intensive and GPU dependent client application. Live viewing 90 cameras will be a big challenge. 

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