Do any of you have a painful or funny service anecdote?
How about painfully awkward?
Back when a decent broadband speed was 9600 baud, I had installed a computer requisitioning system for a small distributor on Long Island.
The head of purchasing was having a problem running some reports and so I shuffled down to his office to find out why. I knew him well, all too well, as we were both dating the same woman, a new account rep from an unrelated firm.
I knew this fact from her only, and knew he knew the same about me, but at work we just acted casually like we acted before she came into the picture.
So when I got to his office, I sat down beside him and asked him to log in to the system, which he quickly attempted. But not realizing what the state of the login prompt was, he ended up typing his user name into the password field! Then without looking up, he proceeded to type what I assume was his password into the user field, which meant it showed as clear text. On the scrolling vt100 terminal it looked something like this:
Oops! Realizing his mistake, he hit enter on the password and properly entered his hurtful "credentials". Unfortunately, that meant the old text stayed on the screen for about a year before the main menu came up.
Easily the most awkward 30 seconds of my life, (and probably his)!
In the end though, true love won out... and he got the girl. But I think it was the proper ending, truth be told my password was the less than noble ihatefrank...