Hilarious Service Requests?

Like so many of you, I'm the 'security system guy' among my circle of friends.

Last night, a friend asked me to tell him what was wrong with his cameras from a system that is about three years old. In an attempt to speed things up, I asked him what the problem was, but he insisted I come to his business to get the 'full problem'.

When I got there, it was night. He pointed to a 4X4 display of cameras on a monitor and asked me 'Why do half of these cameras randomly turn black & white while half are color?"

I looked for a second, and I explained the ones that are black and white are outside where it is dark, and the night mode is monochromatic. The color ones stay color because they're inside where it is brightly lit. I told him it was not random, and that it happens every day.

He looked at me in disbelief and told me I was incorrect. To prove my point, we looked at recordings for the past four or five days. After that, he just kind of shrugged his shoulders, thanked me, and asked me not to tell our friends the story.

Do any of you have a painful or funny service anecdote?

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** *** ** *** **** * ******* ** ***** ******* anecdote?

*** ***** ********* *******?

**** **** * ****** ********* ***** *** **** ****, * had ********* * ******** ************** ****** *** * ***** *********** on **** ******.

*** **** ** ********** *** ****** * ******* ******* **** reports *** ** * ******** **** ** *** ****** ** find *** ***. * **** *** ****, *** *** ****, as ** **** **** ****** *** **** *****, * *** account *** **** ** ********* ****.

* **** **** **** **** *** ****, *** **** ** knew *** **** ***** **, *** ** **** ** **** acted ******** **** ** ***** ****** *** **** **** *** picture.

**:**

** **** * *** ** *** ******, * *** **** beside *** *** ***** *** ** *** ** ** *** system, ***** ** ******* *********. *** *** ********* **** *** state ** *** ***** ****** ***, ** ***** ** ****** his **** **** **** *** ******** *****! **** ******* ******* up, ** ********* ** **** **** * ****** *** *** password **** *** **** *****, ***** ***** ** ****** ** clear ****. ** *** ********* ***** ******** ** ****** ********* like ****:

*****:
********:
******

*****:*********
********:

****! ********* *** *******, ** *** ***** ** *** ******** and ******** ******* *** ******* "***********". *************, **** ***** *** old **** ****** ** *** ****** *** ***** * **** before *** **** **** **** **.

****** *** **** ******* ** ******* ** ** ****, (*** probably ***)!

** *** *** ******, **** **** *** ***... *** ** got *** ****. *** * ***** ** *** *** ****** ending, ***** ** **** ** ******** *** *** **** **** noble**********...

***** *** *** **** ** *** *** ******** **** **** normal *** **** *** ******** ***... ** **** ****** ****'* anything ***** *** **** * ************ **** *** *** ******* tech **** ****** *** **********...

** *** * ****** ******* *** ******* ** * ******** that **** * **** ** ***** ****** ******* ****** *** allowing ****** ******* *********** *** ********* **** ***********... **** ******** I ****** ** *** ******** ** *** * **** ** events, **** ****** **** **** ******* ***** ***** *** ****** and **** ******* ***** *** **** *** ****** ******* * card ***** **** ******** *** ******... * ****** ** *** door *** ********* ** **** ** *** ******, * ***** the ****** ***** *** ******** ****** *** **** **** *** then ****** **... ** ****** **** * *** ****** ** the *********** *** ****** ** ******** ****** *** **** *** said "*** ***'* **** *** **** *******" *** ******* ** the ****** ******* ** **** ** *** *** ***** **** ******** **... *** **** **** ****** *****'* ***** *** *** latch ** ****** *** ******, *********** ********* *** ****** ******* system ******* ** ***** *** **** **** ***'* **** ** use * ****...

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*** ** *** ** *** * *********** ******* **** **** ended ****...

*******'* *** ****** ******* ****** **** ****** "****** ****" ****** then?

*******'* *** ****** ******* ****** **** ****** "****** ****" ****** then?

* ******* **** *** *** "**** ****** ******* * ****" event". ** ***** * **********?

* ****** ** *** ******** ** *** * **** ** events, **** ****** **** **** ******* ***** ***** *** ****** and **** ******* ***** *** **** *** ****** ******* * card ***** **** ******** *** ******.

**** ** *******, *** "****** *******" ***** *** ********* ** what *** ******* ***... ** ************* ** *** **** *** would ***** *** *** **** **** * *** **** *** that ******** ****** ** ** *** ***** ***** **** ***********...

* *** ***** ** **** ***** **** *********** *** ***. I **** *** ** ***** ** ** **** ** *** menu ** *** ******, ** **** ********, ** * *** more ******** "**** *** *****, **** ***** ** **** ****".

*** ******** "*** ** *** **** *****?"

*** ***** ** **** *** *** ** *********.

**** **** * ****** *** * ******* **** **** *** a ************ ********, * *** * **** **** * *** who **** ** ** **** **** *** ****** *** ******* him *** ***** ****** ** ********** * ******* ** * sensitive ****. ** *** ** **** *** ****** ** ** come ****** *** *******. * *** * ********* **** ********** him **** ** ****** **** ******* ****, **** ** ****'* take ** **** **** ** ****, *** **** ** ****'* really **** *** ** *** ********** ******* ** **** *******. I **** ** *****, ** *** *** ********* ****** **** assignment ** *** ********** ** * ***** *** ******* **** figure *** *** ****** **** **. ********** *** **** ** the **** *****, * ******* **** **** ** *** **** uncommon * *********.

** *** *** ******* "***-****-**-****-*******-*******-*****"! **** ********** *** **** ****?!

** *** *** ******* "***-****-**-****-*******-*******-*****"! **** ********** *** **** ****?!

** *** *** **********

********

...*** ****** *** ******* *** *** ***** ****** ** ********** a ******* ** * ********* ****.

** *** ***'* ***** **, **** **!

*********, *** ** ****** ***** ***** ***** ** *** **** "WHAT, ** ** **** **** **********!?!"

*********, *** ** ****** ***** ***** ***** ** *** **** "WHAT, ** ** **** **** **********!?!

"*****, ********** **** ** ******** *** ***** ** *** *.*.*., stat!"

** *** * **** ********* *****-*****, *** ** **** ******* call *** * **** **** *** ******* ******** ** * normally ********** ********. ** ****** *** **** * ****** *** somehow ******* ****** ** ******** ****** *** *** ***** *** keeping *** ******* ** *** ******** ** *** ******** ********.

* *** ** ************* ******* ******* **** * ************ ***** Director ** ******** *** *** ***** ** ******* ** ** the ***** **** ** ********* ******* ** *** ****** ** the *****.

** ***** *** ***** (** ***** **** *** ********** **** SLAs, *** * ***** ** ****) ****** **** ***** * am ******** ***** ********* ** * ***** ***. "*** ** the ******* *** *******! *** ****** **** **** *******", ** proclaimed. ** *** ********* *** ****** ******** **** *** ******** security ********** ******'* ******** *** *** **** *** *** ** were **** ** **** ** ** ****** *** ***. * logged **** *** ****** ****** (******* ** *** *** - the **** *** **** ****** ********** *** *******) *** *** that *** ** *** ******* **** ******, *********, *********, *** server *** ****** ** ******* *****. ********** ****** *****. ** I **** *** **** *** ****** *** ****** ** **********. He ****** * *** ***** *** ***** ** * ***** have ** ***** ** *** ******* (** **** ** * drive) ******* ** ** *** ********** ** **** *** **** (about ** ******* **** ***** ** ***). * ******** *** that * *** **** ** ** ******** ** **** *** drive *** ***** *** **** ** **** *** ******** ** site, **** **** ***** ******* ** *** **** ******** **** and ** **** ** ****** ** * *** **** ****.

* ******** * **** * ******* ***** **** *** ******** Director, *** ****** ****** **** ********. * ******* *** **** up.

* ****** *** *** **** ******* ** *** **** ********. He ********** ***** **** **** ** **** *** ******* ** sit **** ** *** ******** ****, **** ****** *** ***** and "*** ** *** ******* ******* ******* *****. *** ******* had **** ***** ************* ****** ***". ** ******** *** ******* that ***** *** * ** **** ****** ********** ****** ******* set ** *** ******* *******, *** ** **** ****** ** touch *** ***** *** **** ** *****, *** ******* ******* shut *** *** *** ******** ** **** ***** ****. * asked *** ** ** ****** ** ** ****** ** ****** that ******* *** ** ******** *** ** ****** ** ** 8 ***** ** ** ***** **** ****** ** *** ** the ******** *** **** ** ****** ***** ******* ***** *** system.

* *** * ******** **** ** *** *** **** *** whole ****** *** ****. ** * ***** * **** ** the **** *** **** ** **** *** **** ***** *********** MONITOR *** ***. ****** ******* ******** ******* *** ****, " IS **** ******* **?"...

* ***** ***** * ****....

*** ***** *** *** ***** * *********** ******* ****** * gun ** ** *******?

***** *** *** ***** ******* *********** ********** *** ****** ******* and ****** ******* ***?

******...**, **** *** * ****** ** *** ****......

*** *** *** *** *** *********...***'* *** **** ****?

* **** * **** **** *** $**.** *** ****** *** I *** ** *** **** *** ** ***** *****.

*** **** ***....."**** *** **!! *** *** ***** ** ** kitchen?"

****, *** *** ******* **** *** ******, **** **** ******? Oh, ** ***** **** ****** ****** ****.. (*** ******* ******....$**,*** replacement ****)

.....*** ** **** **** ***** **+ *****.

******* **** ** * ****** ****: ******* ** ***** **** is *** ********.

****** ** ****, **** ** *** *******. *** ******* ** that **** *** **** ******* *** *** ***** ******* **** already **** ****** ** **** *** ***** * ******** **** hours ****** ************** ** ******** *** *******.

** ***** **** ** ** ***** **** *** ****** *** power. **** ** ** **** *** ******* *** ***** **** power ** ******* ** **. **** ** *** ***** *****, nothing ** *** ******. **, ***** ******* *** ****** ****.

***** **** ** ****: *** ******** **** ****** ** *** door *******. **** * ********* **** ****** ** ******* **.

.......

**** *** **** *** *** ******, ****** **** ***... **** is ******.

** ********* ****: "****** **** ******/******** **** *********."

**** **** ** ********* *** **** ** ** ***** ***** our ***** ** * "******** *********". ** ******* *** *** often.

** ******** ****** ***** ** * ********** ** ** ********** in *******. ** *** * *** ********, * **** ********, that *** ******** ******* ***** ** *** ****. ** ****, the ***** ** *** *******, *** * **** *** **** ones *** ***** **** ***** ** ******** **** *** *** creeps.

******* ***** * ****, ** ***** **** *** ******* ** one ** *** *******. ** ***** ***** ******** *****, *** he ********** **** *** **** **** **** ** *** ****. And ******** ** **** *****, ******* ** *****, *** ******** would *** ***** *** **** *** ** ***** **** *****. We ******* ** *** ****** ** *****. * ******* * lot ***** *** ******* ******** **** ***, *** ********* ** would **** ****** *** *** ** **** * **** **** their ******, ********* **** *** ** ** **** ** **** instead ** *** ***** **** **** *** *** **** ** the *********** *******. *** **** ** ******* *****.

****** ** ***'* ******* *****. **********, ** ****** ** ** these ******* ******** ****** ********* **** *** ****** * ***** massive **** ** ****. *** ***'* ********** *** **** "**** weight" ***** ***'** *** *******'* ******** **** **** ****** ******** all **** ***. ** ***** *** *** ******* **** *** cheaper **** ****** **** ******** **********.

** ***** ***** ******** *****, *** ** ********** **** *** bill **** **** ** *** ****.

*** **** "*******" **** *** ****.;)

* **** **** ** ** *** ******* ********** ***** * server **** *** ******* *** ******. ***** * *** ****** back *** ***** **** ****** ***** ** *** ****** ***********...** finally ***** *** * *** **** *** ******* ** **** actual ******.

*** ******* ****** *** ** ** *** **** **** **** only ******* ** *** ** *** *** ***** ***** *** the ********* *** ** *** *** **** *** ***** *** the **** **** ** ******...*** ******* ****** **** **** * very **** *** *****.

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