Hikvision Web Client Poor Performance Question

If you are using the new plugin-less web browser viewing method, yes I do believe that uses alot more processing power. Try viewing in IE with plugins to see if that reduces the processing. 

It's likely they are decoding video using JavaScript, similar to Axis.  If you want high performance video decoding in the browser look at solutions that leverage WebRTC like Orchid VMS from IPConfigure.

Happy New Year,

Chris

Pretty much what Sean N. stated. The newest version of the plug-in for non NPAPI use is a huge resource hog. 

This may or may not help but give it a try.

[Within Chrome/Chromium Browser]  

Settings->scroll down to advanced, then scroll down to system.

Uncheck - Use Hardware Acceleration when available. /relaunch browser.

Good Luck!

We don't use Hik but we experienced the same thing a couple years ago with a Dahua system. The client's IT department would not let us install Smart PSS, Dahua' client software. When using the browser, it pegged the machine. When they allowed us to install the client, it ran so much better. But they wouldn't allow the software to remain so they actually bought a second PC just for the client software.

We can not seem to get Chrome to work on anything other than Ubiquit so we use IE for access to cameras, NVR's etc.

The big issue with using the web client to view video for really any manufacturer is the way the video is handled. Most cameras use HTTP or HTTPS when communicating with the web browser. The issue with this is there are no efficient ways to produce real-time connections using those protocols. A lot of requests go back and forth between the client and server to affect a real time connection. It is the quantity of these connections that can cause a substantial drag on your computer's resources. When using a native client like the one you would install on windows, the connection and video are handled differently. Like some where saying, hardware acceleration provided by some web browsers may help. In the case of Chrome you would have GPU acceleration if the client workstation has a decent enough graphics card. One of the few ways to get efficient real-time video through a web browser is if the Web App uses websockets. This is a technology that is supported through HTML5 such as the Lensec Perspective VMS software. These dedicated sockets produce substantially less overhead than the countless HTTP/HTTPS requests used by CCTV/NVR web servers. There is a nice article you can look at if you are interested in learning more about the underlying technology. https://websocket.org/quantum.html  . This is going to be revolutionary to the industry if more products started using it instead of the older method of delivering video. The other benefit is you don't need to use third party plugins which seem to only work on Internet Explorer which brings with it a host of Cybersecurity issues.

Let me know if you have any questions.

I’m wondering if the web client in Chrome uses H.265 encoding and the thick client uses H.264 encoding?

Very interesting comments and educative