Subscriber Discussion

Issues With Hikvision PTZ And Pelco DS

Hey guys,  I'm having an issue getting ptz working with the pelco's box.  Of course neither company is particularly helpful.  Ptz works fine when connecting to the camera directly, but no ptz function in control point.  We've turned on onvif at the camera and created a user name and password for this (same as what the nvr would send to login).  Thoughts?

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Have you verified the protocol is set correctly?

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