Handling The Nervous IT Consultant (For Hikvision Remote Access)

We installed 2 Hikvision systems for a corporate client selling him on a feature of using his phone to view both offices. The dreaded IT consultant has dragged his feet for a long time. Today I received this email...

To be honest we were hoping that we were not going to have to poke a bunch of holes in to the firewall. We’ve seen several of our clients...

* ** ** ******* **** ***** ****** **** ********** ********* because ** *** ********** *******. * **** **** ** **** not ** **** **********. *** *** ******* ** *** ******** typically ******* *** ********* ***** *** **** ***** ** ******** and ******** ** **** *** ****** *** ***** ***** ***** I **** * ****** ********* **** ***** ***** * *******.

** * ***** *** **** ** ***** **** **** **********. The ******** **** **** **** ******* *** ** ******* *** iPhone. ** **** ****** *** **** *** ****** *** ******** and **** ****** ** **** **** ** * ***** ***** is **** ****** ** *******. **** * ***** **** ** do ** ** **** * ***** ***** ** **** ****** the ********. **** *** ** ** *** *** ** ** work ****** *** *** – ** *** ** **** * plan ‘*’.

* ********* **** *** *** ***** ***** * **** ******** to **** *** **** ** ***. ** *** ******* ********** it *** ** ** ****** ** ** *** *** *** of *** ** ******.

* **** ********* ** **** ****** **** ***** ** ***** setup * *** **** *** *** *** *** ** ******'* dare ** **** * *****.

**** ****** **** *** ****** ******* ** **** **** *** roll ****?

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**** ** *** **** ******* *** *** *****?

** ****** ****** *** *** ** *** ** *** ** up... ** **** ** ** ******** :)

* *** ******* ***** **** **** *** ** ********** ***** and * ***** ********* **.

**** ****** **** *** ****** ******* ** **** **** *** roll ****?

***, *** ******** ** *** **** ***** ** ****, ********* on *** ******* (****** ** ** / *** + ***** in ***).

*** ** *** ********* ** ********** ********* **** ** ** use **** *** ****** *** **** ***** **** ***** ** fine. ** **** ***** *** * ******* **** *** **** port ***** ******.

* ** *** * ******* ******** ************ ** ** *** means **** **** ***** *** **********. *** *** ** *** customers ** ********** ********* **** ** **** ***** ** **** and **** ******.

**** ** ****** *** * **** *****. *** ********** *** NOT **** **** ***** ** *** ******** ** *** ** of *** *** *******.

**** ***, **** *** ****** ** *********; *** *** *** POS ******* *** *** *** *** ***** *******.

***, **** **** **** *** ****** ** ** *** *** LAN, ** ***** ********** ****** *** ******. *** *** **** any ***** ** *** ****** ****** ** ****.

***, ** *** *** ***'* ******* ******** ** ********* *** connection, *** * ****** **********.

***** * **** ** ********** ** * ******** ******* *** the *** **********?

*** ****** *** *** * ****** ****** ** ********** **** that ****. *********, **** **** *** *** *** ********** ******** on *** *** ***, ** **** * **** **** *** open ***** ** *** *** ****** **. ** *****'* ***** neighboring ****** ***. **, ** **** ** *** ***** *** closed ** *** ****** ** *** *** *** ******* **, you *** **. *** **** **** ** * ****.

****** ****** ** ** *** ***** ***** *** ******* **** IT ***********, *** ******* ******* ******** ************* ***** **** ** disregarding *** ********'* ** **********'* ******* *** *** *** ************** they **** *** ********** *** ******** ** ***** *******. *** fact *** ********* ********* ******* ***** *** **** ** * regard *** **** *** *** ****** **** **** ***'* ** more ******** ** *** *******.

*** **** ** ******** ** **** * ******* **** * common ****. **** ** *** *********** ********* **** ****, *** Jon's ** *** ** *** ****** ******** ****, *** *** approach ** ** **** *********. *********, **** ** *********** **** be ******** **** **** ******** ** ***** *** ******* **** don't **** *** ******** *********** **** **** *********.

"*** **** *** ********* ********* ******* ***** *** **** ** a ****** *** **** *** *** ****** **** **** ***'* do **** ******** ** *** *******."

***** **** * ****** ******* *********** *** ** *** ********* manufacturers *** ** ****** / ********* ** *** *** ** another. ***** *** ** ********** *** *** ******* ****** ** shamed ******* ***** *** ****** ** ** ******* ******* *** those *** ********.