IPVMU Certified | 08/25/15 05:31pm
We do not have a pre-made installation guide; a typical installation is performed by our trained and certified partners. The help files are quite detailed, and we have several supplementary targeting guides available as well. If you call or email us, any of the technical support team members would be happy to assist you with whatever we can. You can email us at ServiceUS@GeutebruckSecurity.com, and you can call us at 800-691-2969 (option 2 for technical support).
We use what we affectionately refer to as a “Live Database”, which allows us very quick access to images by opening and locking the files for exclusive use by the server as part of this process. We also have an external archive system called “Auto-Backup” which allows for automated exports into a portable version of our database which can be stored offsite.
We do offer support for internal, direct attached, and network addressable storage.
Please let us know how we can help!
Technical & Sales Support Manager
Geutebruck Security Inc.
IPVMU Certified | 08/25/15 08:19pm
Yes, GeViScope is one of our VMS products!