Member Discussion

Genetec Security Center Upgrade 5.9 Issue

After Upgrading to v.5.9 the video streams will come into the archiver for a limited amount of time and then drop off giving a diagnosis of:

Archiver role lost connection to unit control service on server GENETECVIDEO1

System.ApplicationException: ServiceDomainLost

and:

Archiver lost connection to UnitControl service on server GENETECVIDEO1

This was not occurring in the previous versions. I am about to pull out my last three hairs I have in my head. Any one out there have any ideas on what can be causing this issue?

Any help is appreciated.

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**** *** ******* *** to ******* *******?

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