Anyone else having this problem?
We have been having a rash of false door forced events since changing our access system software. We have worked through a number of potential solutions, reduced the frequency, but still receive false events.
System History: The system has a mix of circa 2005 TREX and Honeywell IS320 requeset to exit motion sensors originally installed by ADT, new Bosch 151Is, new Securitron PB5 buttons and some Yale panic device internal switches.
The access control manufacturer and Integrator have been working through the issue, but being this is a highly regulated environment with the regulating authority having nearly zero tolerance for this sort of issue, I was hoping to garner some ideas (piggying backing on the recently released article relating to Door Foced Events).
We tried: REX settings, device configurations, adjusting/moving PIRs, etc. Everything on the typical checklist for this type of issue has been tired and verified as not resolving the issue.