Exacq IPS-04 Strange Issue - Picture Goes Fuzzy

I have 2 exacq units in service and nobody has mentioned the particular video problem that i am experiencing.The picture seems to go out of focus for split second on both systems.Its hard to explain in that it goes fuzzy and then ok about every 1.5 to 2 seconds.I tried installing another vms on exacq unit the hikvision ivms-4200 and the picture is rock solid.I am thinking there is some issue...

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***** ** *** **h.264 ********** is set to "By Device" in the Excaq Client settings. You can try setting it to "Enabled" which forces it to deblock any and all streams.

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